We were traveling from Ohio to NY and were staying at the Fairfield Suites right down the street…read morefrom this Longhorn. We were so glad to find a decent steakhouse, and after driving for a good 4 hrs., we were ready to officially start our vacation. We both wanted an alcoholic drink, the blue moon was fresh, ice cold, and my perfect margarita was just that, perfect! Our waitress, Olivia, was sweet, attentive, and quick, too. We ordered two lobster tails, the stuffed mushrooms, side salad, and the shrimp appetizer. The manager, Terry, brought our food over and asked us how everything was so far, we told him our story, and he shared with us some ohio stories, and we chatted a bit. He proceeds to walk away, and we begin to notice that's he's overlooking every table, the people and the servers and employees, almost as if he was pit boss but in a good way. Lol. When it started to get heavy busy, Olivia was still on it, but when we asked for the check, she offered us any dessert on the house, which Terry offered to us.
Not only was this place clean, great food and great service, a good location, but the Management is on point and we were blown away by such kindness, friendliness by all of the employees and it set the bar and high. We both thought now that's how a restaurant Mgr. should be, and it was one of the best experiences we have ever had. So much in fact, we came back 4 days later on our way home. Thank you, Terry, Olivia, and staff for all you do! Whatever you're doing, don't change, don't stop because you're doing it right! Sincerely, two pleasantly surprised, repetitive customers - Russ and Viv.
