Mr Man and I got a Vacation Package from Costco to the USVI. Included in our package was a $100 Tropic Tours voucher and free airport-hotel transportation. The Tropic Tours airport staff was very friendly and helpful, ensuring that we knew we had a tour credit and how to contact them for reservations. They had all our itineraries with flight times, hotels, and credits.
Since we were staying on St. Thomas, we decided to take the St. John tour. We called the day before and was able to get in a St. John tour the following day. Our driver who picked us up from our hotel was a bit rude and stand-offish when he found out none of us (who purchased through Costco) were not given a $100 paper voucher when we arrived/checked in at the airport. He told us we had to give him some sort of print out to prove that we had the $100 credit because he "don't have no money to pay for you all." He acted like we were all conspiring against him so that he would have to pay the difference. *insert "uh...you crazy" expression here* Luckily I had a copy of our Costco itinerary in hand so Mr Man went to the front desk to ask them to make a copy of it for our driver. We assisted another couple in doing the same by going to the business center to print theirs out. After everyone got him their copies, we were off to St. John. What I don't understand is, instead of being rude and mumbling some rude comments, why didn't he just call the office and ASK THEM?? - they clearly had all our information when we checked in at the airport. Then after giving him the copy of the credit, I asked him how much I owed him, after taking off the credit. He kept telling me (and in a rude manner) that I owed him $210. $210 (for 2 people) -$100credit = $110. He kept telling me I owed $210 over and over again. I calmly went over the math again, and stated that I only owed him $110 after the credit. He replied with "YEA. THAT'S WHAT I SAID." uh...no, sir, that's NOT what you said. Even the bellhop heard the madness.
When we got to St. John and met our tour guide, we were all (except maybe one old lady) pleasantly surprised that alot of people on the tour were on their honeymoon in the VI. He was very friendly and even gave some humorous advice for the newlyweds. We went around St. John; often getting off the "car" to walk around and take pictures of the Sugar Plantations. Our tour guide was knowledgeable of the agriculture and history of the island. We ended our day eating lunch and swimming/snorkeling at Trunk Bay. He also gave us the option whether or not we wanted to forfeit our shopping hour for an extended time at the beach. We got back to our hotel around 5pm... - exhausted, but happy =)
Despite the bad encounter with the guy that transported us to St John, I'd recommend Tropic Tours for those who are visiting the islands and may want a quick synopsis of what the islands have to offer. read more