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Trooper Auto Repair

5.0 (1 review)

Services - Trooper Auto Repair

Auto maintenance

Auto repairs

Routine automotive maintenance

Trooper Auto Repair Photos

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7 years ago

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Pep Boys - Corporate Logo-2013

Pep Boys

(31 reviews)

I called, said I need best deal on tires. It's for a 18yr old that drives a 2005 Ford, and can…read morehardly afford gas, what's your best deal on tires? She went over a Sal on Cooper tires $104 each the entire cost of tires, labor, tax ect. Quoted me $572.36. The kid gets back crying because the total bill end up $704.41!!!! Now they trying tell me "it's the package of those tires, and they come with a $125 warranty"..... But yet not once was any of this said! I called to complain and manager just happens to be off for 4 days

I made an appt through the website for a routinebattery change. The website asked for the make and…read moremodel of my car, which I provided. I dropped my car off the next day at the scheduled time. The counter person asked if I was going to wait.. I said yes. He then informed me it would take about an hour to an hour and a half so, I left. Per their estimate, my car should have been ready around 1230pm. I called at 3 to see if I could come pick it up. I was informed that my car had not been touched yet and they weren't even sure they'd be able to get to it today. I asked how that was possible when I was quoted a maximum of 1.5 hours? His response "This is my first day working at this location. I don't know how they do things"...He then told me he would try and get the battery changed for me before they closed, as if they were doing me a favor. 2 hours later, at 5pm, they called me again. This time, to inform me that they couldn't figure out how to get the existing battery out of my car and they had 6 people try with no luck. This is a Mercedes GLB. They're a super common car. I went and picked up my keys and drove my car home. An entire day wasted due to their inability to perform insanely routine service on a very common car. It feels like a bad joke.

Trooper Auto Repair - autorepair - Updated May 2026

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