Buying a used car, especially if done like I did from out of state, can be a nerve wracking…read moreexperience. John Loeb at Greenfield Auto Specialists made the entire process simple, easy, and stress free! Working with John was by far the best car buying experience of my entire life! Best of all was the fair price and that the 2019 car I bought looked and felt brand new! I strongly recommend Foreign Car Imports to anyone looking for a used car! -- Jim

Everyone there is very helpful and their prices are very reasonable. I have fixed my car in many of…read moretimes and I have always been very happy with the results. Thank you.

I can't say enough about how honest, skillful, respectful and great John and his team were! My band…read moreplayed a show in Easthampton on a Thursday night, and on our way to the show, our transmission started throwing error lights. We tried that night to hook it up to the computer at an auto parts store and pull the codes, but our van turned out to be too old for their computer. The next morning, we were facing a seven hour drive to Buffalo, and we didn't want to get on the road without knowing what was wrong with our transmission. So...we were in an unfamiliar town with vehicle troubles that we needed fixed in a hurry. Usually, this is a recipe for getting price gouged, but this was not the case at Northampton Transmission. After calling around, we found these guys, and explained our situation. They told us, "we're backed up today, but bring it in and we'll get our computer hooked up and let you know what we can do." We pulled into their garage around 11. They were telling the truth about being backed up; every lift was occupied, and there were many more vehicles awaiting service in the lot. Nevertheless, they diagnosed the problem, bumped us in line (they even took another vehicle off the lift that was halfway repaired), and took care of our issue. We were back on the road by 1pm. The entire time, they were totally respectful and easygoing. When it came time to pay, I noticed that they had all their prices on the wall by the desk (flat fee for a diagnostic, hourly labor costs, etc...). I quickly checked the price they were charging against what was on the wall, and THEY DIDN'T EVEN CHARGE US EXTRA FOR THE RUSH JOB!!! How cool and honest is that?

These guys do great work, and pricing is fair. They had me back on the road quickly as well. As a…read morewoman it can be stressful taking my old car to a shop but I always feel comfortable at Northampton transmission because the service is honest and I'm treated fairly. Thank so much!!!

To my astonishment they were open today when no one else was, and the price $25 for a Mercury Sable…read moredidn't quote mileage charges as long as I didn't drive the car cross the country ..! The "S" brothers may quote $20 a day but 10 cents a day easily brings the cost higher than Arts.. So far so good!

I was put in a precarious situation by a towing company, long story short Naps really came through…read morefor me in a tight spot with little notice. I was struck by how friendly their customer service was. the cost was on my side. thank you!

I have been using Meineke for quite a while, as does my daughter…read more Although I've written reviews in the past, I want to continue to write about my excellent experiences with this shop. Contrary to other reviews, I have NEVER felt pressured into doing more than I asked. I do tell them to let me know if they find anything else, and they always do, but they certainly don't pressure. They explain what the problem is and answer questions about safety, but that's it. I know something about cars from past experience (and from an auto mechanics class I took YEARS ago), so I feel comfortable with what they tell me. I thank them wholeheartedly for their professionalism and communication skills, and recommend them.

Excellent service. Fast, cost efficient, and professional. Bill was able to give a clear answer to…read moreall of my questions and made the process very smooth. I will plan to continue doing business with Meineke!

I own a 2005 saab Arc that I thought the transmission was blown on. So I posted a message on…read moresaabnet and I had a few people tell me to bring it to Dave the owner of the rocky top guru. So I did and it went as follows. David had it for a week and went over the whole car. It turns out the transmission was good!!! So great news but needed a few things fixed. An alternator, rear brake lines, flex pipe, coolant leak and a good saab programming, window gasket , sub frame bushings , throttle body and a serpentine belt. David had it for a few weeks and when I received my saab back it was a almost new car!!! This guy is amazing and his wife Cheryl and his son I don't remember his name but a super awesome guy!! Made us feel like family!!! Thank you David and family !!!

I have had David in my phone for the last 4 Years and had to use him this month to figure out what…read morewas wrong with my classic 900 turbo. Ended up not being a big issue and he looked the car over and made some other repair recommendations which I had him do. If you have any Saab that has issues please get over to him to fix!!!! He is a great guy and honestly really cares for Saabs!!!!

I have made several purchases from Vassar's. Chuck is a stand up guy. I purchased a trailer hitch…read morefor my Chevy pickup and had them install and wire it. I did the same with my Toyota. They were fast and friendly, and the wiring was always done right. I will continue to do business with this local, family owned business! Their cousin Hiram is also a stand up guy.

Honest and reliable service. They are out of my way, but well worth it.read more

I am pleased to say I have found a repair shop that can actually do repairs. Whether it is body…read morework you want to have done or routine maintenance the staff at Sirum's will get you up and running again at a fair price.

This is a shop that does not stand behind its work or its warranty, attempts to sell you work you…read moredon't need as a solution, and then refuses to take responsibility even when the evidence is clear enough that the Northwestern District Attorney's Office took the case. My catalytic converter was replaced at Leon in Feb 2025 at 160,318 miles. It started to leak in April 2026 at 172,001 miles. It was still under warranty. Shippee Auto flagged the leak and said I should go back to Leon to have it replaced. Leon checked the leak on 5/15/26, confirmed it was coming from the other catalytic converter (the much less expensive one), and wrote me an estimate for work I did not need. I went back to Shippee's for something else, and they confirmed for a second time that the leak is coming from the catalytic converter Leon replaced. Anita Wilson, Consumer Protection Coordinator at the Northwestern District Attorney's Office, agreed to take the case. Ben, the owner of Leon L Sirum Co Inc, spoke to Anita on August 12th. He said he would work with me on the warranty, but I would have to find a way to get the part to him. The problem is I live 5 hours away now, and I already made the trip for him to tell me the leak wasn't in the part he replaced. Ben said the reason I have to transport the part is the negative reviews I posted about his business. He stated to Ms. Wilson that he personally looked at my vehicle and that he did not do anything wrong. If he did not do anything wrong, why would he be willing to work with me on the warranty of a part he claims he did not replace? Instead of doing the right thing, he tried to leverage the removal of my negative review to get me to transport the part to his shop. I agreed to remove the review after the issue was settled, and not before. That was not good enough for Ben. Instead, he wanted me to transport the part myself or remove the negative reviews without any guarantees that the warranty would cover the cost of the work.

Bought a new Toyota crown signia with Greg C as my connection…read more Could not have gone smoother and very happy with Greg's confidence and knowledge. Totally happy with purchase.

Troy Dietrich and the team at Toyota of Greenfield deserves more recognition than I am able to give…read morewith these 5 stars. Troy is very customer service oriented, friendly, easy to talk too, a great listener, very knowledgeable Toyota rep, helpful with recommendations, and personable. He helped us with our Toyota Extended Service contract, and we are very happy with the services provided by Troy and Toyota of Greenfield. Thanks a Million!!