Great experience from start to finish. Dropped in unannounced and they fit me in. 'Rabbit' the…read moreapprentice was cool and informative. Checked my pic's offered advice and scheduled me for later in the afternoon. Terry received me at 4 and set up shop. Had great chair-side manner and made me (and my wife) feel comfortable. He was a good guy and had a very light hand....didn't hurt much at all. He even let me use his phone charger while we worked! Rabbit came back and checked up on us also and chatted us up a bit more. 30 min in the chair and done. Tatt looks great ..... and feels good this morning. Just touched it for the first time, I can barely feel it, my skin isn't even raised. Colour looks great. I'm very happy. Would recommend the shop and both of the men that I dealt with. True pros! Thx Gents!

Great staff, wonderful piercings. Would recommend this place to everyone looking.Got ears done…read moretwice also navel. Products first class.

My experience here was amazing. Hands down the cleanest tattoo shop i have even been in. The owner…read morewas very friendly and knowledgeable im in love with the work he did on my tattoo and my piercings. Id strongly reccomend anyone who wants a tattoo or piercings to come check it out :)

I have gotten two tattoos from Ashleigh. One was a tattoo…read morewith my mom (she got one as well). It was a Winnie the Pooh honey pot with my moms hand writing. It was spot on. (My mom also loved her butterflies). My second one is a fish with false teeth for my Papa who passed away. It was above and beyond expectations. and very reasonably priced. I recommend her to all my friends. I have found my new tattoo artist.

My best friend and I went to go get tattoos together. I got one on my wrist and she got one on her…read morewrist and the other on her shoulder. He even touched up one of her other tattoos for free. The service provided was amazing and it is my go to tattoo place. Very welcoming and relaxed vibe, had tons of fun talking with the staff. Hope to get more tattoos in the future there and currently plan to get some piercings there as well. Note: recovery/healing of all our tattoos went very smoothly and we both had zero trouble, pain or infection.

My boyfriend was over charged for his tattoo. It was quoted at $350, mins you he had already paid…read morehis deposit 2 weeks prior, so the total should have only been $300 plus taxes, but they had added his already paid deposit into his total and somehow by the end of everything he had to pay $395 (which they had added extra plus the deposit which was already paid as stated prior) After the deposit and the final payment the total amount was $451. Then when he told them the deposit was already paid they still made him pay the $395. So very unimpressed and feeling super angry.

Had an appt oct 25 for two pieces. As I've had done before at other tatt shops, I put a deposit,…read morebooked my appt and gave the artist an idea of what I wanted. Normally a professional artist would send ideas before the appt, so that the customer can approve or voice their opinion prior to the appt. I did not hear from him and when I showed up the day of, he only then started the sketch. I didn't agree with what he had. I had one simple lettering tattoo done that day, and have still waited for the artist to get back to me. Through one email he stated he's busy with other people's sketches who have appts booked. Mine was booked from oct 25 and he has failed to work on mine despite still having a deposit. I've asked and he won't refund my deposit and doesn't seem to want to work something out as far as doing the tatt I have a deposit in for. Very unprofessional, fraudulent at best.

I got my first tattoo ever..an actual life size paw print of my dog that passed away with her name…read more Brian did it. I just wish I went with my friend that had to work instead of the one I went with. It was a strained atmosphere because I think the one that went with me didn't want to go. Next time I go, I will go with my origional friend...then it will be like a party. Yes...there will be a next time..I know know why people can't stop at one. BTY..I am female and over 50 :)

Been going there over 10 years and never disappointed. will only go to Sharon as I love her style…read morein the tats i get. reasonably priced considering the skill .but If you want a good size tat expect to spend some cash.

I was a walk in customer, the owners are very respectful and friendly. The husband did my tattoo…read moreand it turned out amazing, he was very patient while I picked out what size and font I wanted the letters. He was social during the tattooing keeping me occupied from the pain. I stayed and talked with the owners for a while, they are very friendly very professional. I would highly recommend this place and I wish I went to them for the first tattoo! They have been doing this for a very long time and know what they are doing, the advice for the aftercare of my tattoos was great, tattoos healed up nicely. thank you!

this was my first tattoo, Yeah! My first impression was how clean everything looked and the…read morefriendliness of the staff, Kayleigh and Phil. My artist Janine was sensitive to this being my first time and the purpose of my tattoo. We discussed the best design and placement of the tattoo, which was very important to me. This tattoo represented the coordinates of where my husband ashes were laid to rest. She was then proceeded very gently to create this wonderful memorial to my husband. I am so thankful to everyone at Steel N Ink for making this an almost painless and wonderful experience. Thank you Janine... I would certainly recommend you to my friends and family.

Re: Steel N Ink WATERLOO…read more RUN AWAY FROM THIS STUDIO! Billing practices are highly questionable! Staff will quote one price and you could be charged something completely different and arbitrary! There is zero flexibility with respect to compromise and/or customer satisfaction. I was quoted $180 for the work I inquired about and was subsequently charged $360 plus tax. They refuse to problem-solve over the phone (i.e., Sarah Taylor) and prefer to play on the defensive, rather than acknowledge miscommunication. Highly disappointing. Sarah suggested that she prefers emailing so they can better track the complaint process - a perfect avoidance tactic and signs of questionable leadership. All in all, this shop is seemingly more interested in the bottom line, rather than offering accurate and clear information (either over the phone, on their website or via email). I am happy to share my email communications with anyone contemplating using this shop for their next tattoo. RUN AWAY AND RUN FAST! #SteelNInk

I just stopped in for some decent hair products and I was not disappointed. I ended up having my…read morebrows tinted and waxed and went home with mousse, holding spray, leave in conditioner and a hair brush which I think is magic . the workers were professional and knowledgeable and certainly new the product lines. I highly recommend them.

Thanks Leigha Great work on my wedding hair up do . Your hands are amazing great job . Thanks to…read moreyou and your mom for being the best hairstylist in town .