Of all the small casinos in Naples, this place is the worst…read more Service is terrible Dingy and dirty I will never ever go there again

Love this place! Friendly staff plus I didn't walk away a loser. Cute little place in Naples.read more

Know before you go. First, this is no longer a hotel. These are individually owned small condos…read more These condos are small hotel size suites, with a mini kitchen, bedroom, bath and small living room. Some owners use the property manager on site, others use VRBO or AirBnB. Each unit is kept up by the owners. Some are in great shape, some are not. Check the individual room ratings and pictures to choose. The building was once a jewel and it does need some work. But, for a short trip, beachfront property walking distance to and from the restaurants it is worth it. Many complain that it wasn't what it used to be and it isn't, but it's about 1/3 to 1/2 the price of the Marriott and Hilton. If you know before you go... it will be great.

Filthy suite, filthy portico, no staff greeting you (nice valets), no services. Let the photos…read morespeak for themselves.

Their outside bar staff on the beach are amazing. They made us feel very welcome and taking care of…read moreluxury at its best.

What a disappointment. We staid here due to the over hype…read moreof people announcing the resort as "amazing" online. The restaurants did not deliver, the day we arrived we visited Quinn's. We were sat on a high top table after we said we had 3 small kids. I asked if the high chair was as high as the table and we were told yes. To my surprise when the high chair came it was the height of a regular chair to which my toddler kept sliding off. We ordered the kids food first so it would come out "quicker". The food took about 45 mins to an hour to come. When I mentioned I had a shellfish allergy I was told I could not eat their French fries, I could not have anything that was fried since it was all with the same oil. I ordered the burger on their menu which after waiting for my food I was told I could also not have that. I ended up eating a regular cheese burger. We said we wouldn't return, but at dinner time there are apparently 5 restaurants at the resort. Some don't allow children, another requires a dress code, so in reality you have 3 restaurants to choose from. We returned to Quinn's for dinner, where we waited an hour for our food after ordering. We were told the kitchen was backed up, but the restaurant was not full and mind you there are 5 other restaurants on property. When our food arrived, the ceviche that was ordered was completely dry. To be honest the food was below average. I'd recommend anyone staying here to eat OUTSIDE the hotel. We also tried the other restaurant the Polynesian one. The food was average, it also took a very long time. On the third evening we dinned outside of the hotel and the service was much better. The services from the waiters was fine however the kitchen needs to improve. The breakfast restaurant with the buffet is designed so you pay the high price of $44 for a buffet. We ordered something from the regular menu because some people weren't going to eat enough to make the $44 worth it. The food took so long, it's almost as if they do it on purpose so you're more likely to choose the buffet, pay extra to get your food immediately. Mind you, some of the things ordered were waffles, which were available on the buffet side immediately made. For the $600-$1000 that this hotel costs a night. I do not find the service and attention worth it. The rooms need upgrades, staff takes a long time to answer the phone, however when you call from and outside line, they answer immediately. You're better off staying at the Hilton, and paying less.

Mega helpful!!! Especially when you're me! What do I mean by that? Allow me to tell you...The last…read moretime I used RideNaples, I flew in pretty late. What I forgot to do was to confirm the ride from the email they had sent me. They do this as a back up. Welp, apparently I missed the "back up" to allow for errors. I texted the owner Mark, who handled it like a true professional! He had an Uber there for me within minutes!!! Without costing me anymore and feeling like I got the "white glove" treatment despite the fact that I didn't confirm and verify. Second "dough head" maneuver on my part. I booked the ride online. I received 2 texts, one from the driver picking me up AND the owner the night before, confirming my drop off point. What the bleep was I thinking? I'm still not too sure how I had them dropping me off in a different town but apparently I did. (If I haven't said this yet, let's just say, it's not always easy being me!!). Insert goofy face here. Anyway, Once I gave them the correct address, Mark had to swap out drivers and did so with professionalism and kindness. I'm a fan! You should be too, especially if you're anything like moi.

The driver didn't show up for a ride from Naples to Miami airport and told me on the phone (after I…read morecontacted him) that he was dispatched to another customer and nobody bothered to reach Joe my ride, which was booked way in advance!!!!! The owner is not accepting phone calls. No help at all and I had to scramble to get an Uber ride short notice to Miami, I will never use them again

Lots of fun games. Some of the games you can play for as little as nine cents. They have bingo…read moregames at least four times a day. Beverages for those playing are free. There are some of the older type games, a lot of Fireball games, and some of the newest slot machines made. Every day you sign in, they give you $10 if you put $20 in the machine.

I had fun thought everyone was nice helpful would go again. Very entertaining with the bingo and…read moreetc. and the young couple that are married that work you are awesome. I would definitely go back again. I highly recommend it.

NOT AN ARCADE. This store is in the mall. It's now called something different. They have cool…read morestuff, maybe you can put some quarters in, but it is a store. They have great pinball machines for sale. Someday!

it's fun but the staff is a bit rude they also told me the card machine did not take apple pay but…read morei decided to try it myself and it did work i also wish they had more variety of games instead of a bunch of claw machines plus. and the amount of plays you can get for they money you play is not a good value