Absolutely the best towing company ever. I phoned Trio…read moretowing first, got a really rude person,couldn't do it wouldn't do it, no way. The only thing she did was give me the best towing company in Red Deer. Thank you from the worst towing company to the best You have no idea how much i appreciate it. Thank you, again Noreen June 12th 2025

I've been going to Big Guy for years now and have never been disappointed. Not only do they change…read morethe oil but they tune up my car so it runs like new at no extra cost. I needed some expensive repair done on my car. I asked for an estimate to prepare for the final bill. It came in at 14% less than the estimate. Trust these guys. They know cars. They are straight forward in their dealings with kindness and without prejudice. Go there.

got an oil change done on Monday, was advised it would take about an hour so I brought a drink and…read morea book as I am a senior and didn't feel like spending extra to take a taxi somewhere when it was such a short period of time. I was out of there in 30 minutes, with a normal bill, no up charges, a smile and an advisory re my tires (he filled them up) and a possible leak (something to watch out for) AND there was only 1 person working so excellent service

I highly recommend this company great service, super helpful.. best towing company I've run into in…read moreyears

Barry, Red Deer still remembers you at ACE/ATR Towing and the countless people you took advantage…read moreof when you had the City Contract. I understand the word is being passed around your back, good luck as changing your name will not help unless you change your ways. I would rather walk than call you, I remember what you said " He'll get over it" It's been 10 years- not going to forget. Good luck on wasting your money on the start up.

Certified Towing looked after me and my family during a recent break down. They were the best!…read more Highly recommend!

Great group of service technicians and friendly staff all around. The people there make you feel…read moreright at home.

Buyer Beware: Our very stressful Experience with a Previously Scrapped RV purchase…read more Summary: In September 2023, we unknowingly purchased a consigned Fifthwheel from Sylvan Lake RV that had previously been written off as "scrapped for parts" due to rodent infestation. This designation was confirmed by Saskatchewan Government Insurance (SGI) and Alberta Transportation in 2025--rendering the RV uninsurable, unregistrable, and essentially worthless. Purchase & Discovery (Sept 2023) We agreed to purchase a consigned 2014 Alpine 3555RL Luxury Fifthwheel. At final signing, a Carfax report revealed the unit had been labelled "scrapped for parts/rodent infestation" in Saskatchewan (Aug 2020). The salesman assured us it was a clerical error when we questioned it stating they contacted motor vehicles to verify. Then provided a Vehicle History Checklist stating the trailer had never been deemed salvage or scrapped. At the time, it was actively registered in Alberta. We signed in good faith. Repair Issues & Registration Fallout (2024-2025) Throughout 2024, warranty repairs were repeatedly unaddressed. In April 2025, while investigating AC issues, we discovered rodent damage to the AC ducting in the ceiling. We contacted SGI and Alberta Transportation and learned the RV had officially been written off in 2020, and should not have been eligible for registration or insurance. Alberta reversed its registration status to "scrapped." We had paid over $700/month--including insurance--for 18 months on an asset that could not be legally registered, insured, towed, or sold. Dealer Response & Replacement Process (Apr-Aug 2025) On April 2025, we approached Doug Thompson (owner) requesting a replacement of equal or greater value, size, features & quality. He agreed, but over the next three months, only two options were presented--one required additional financing, the other was in poor condition. We had no functioning AC for all of 2024 until Aug 2025, two months without kitchen sinks, and an awning that never worked properly. Ultimately, due to consumer protection deadlines, we requested for trade a 2021 Keystone Cougar 315RLS ( a consigned unit on his lot) to resolve the dispute and avoid legal costs. This unit is smaller (35' vs. 40') and lacks the luxury features of our original Alpine. We chose to take a downgrade in features, size & quality. It was not our preferred outcome, but the only viable path forward outside of a lengthy & costly legal process. We sent the dealer possible options from private sellers as he had stated he didn't want to buy from another dealer. Those options were ignored also. We felt he was waiting for the perfect consignment to come in...We believe to save his losses while we waited for a unicorn which could cause us to miss our consumer protection deadline. The replacement trailer was delivered August 1, 2025--dirty inside and out. Communication from Doug stopped. He didn't even bother to see how the replacement was going. --- Final Recommendation We strongly advise buyers to thoroughly verify title history and registration status--including out-of-province records from SGI or any other jurisdiction before purchasing any consignment unit from this dealership. Our experience shows that a unit previously written off as scrap can slip through the cracks and leave buyers with serious financial and legal consequences.

Careful dealing with them. I put a deposit on a new vehicle and then decided to cancel the deal…read moreand keep my Tacoma I was trading in. I am now informed the deposit is non refundable. I won't deal with Red Deer Toyota in the future.

Incredible dealership! they messed up on my car (it happens) and how they fixed it was amazing!…read more I drive all the way from Edmonton to Red Deer because they are so good.

I did not have an appointment, but within 10 minutes Brian was looking at my car. The bottom rocker…read morepanel was not secure because of the rust behind it. I said that fixing this panel was my priority and that later I would get other areas fixed and painted. Brian kindly advised against spending money on my 2005 Cadillac because the rust damage was too far gone. He said that he would repair the panel and suggested that I sit in the customer area and perhaps have a coffee. Ten minutes later he showed me what he did to secure the panel. He then gave me my car keys and said that there was "no charge". I was surprised and very happy. Wow! That's how you build a business. A couple of hours later I came back and gave Brian one of those big Costco chocolate cakes. Murray Dobbs

I called 2 places for an appointment to get an estimate for a minor repair. Carstar was able to get…read moreme in the next day after work which was much faster than the first place I called. They explained my options and also heard what my needs were and allowed me to to make the decision. I ended up paying for the repair which sped the process up. I was called as soon as the part was in and was able to get the car in to finish the repair fast and efficient which was what I needed. The repair took less time than I was told. I was lucky, I had a simple repair. I am very happy with their service from start to finish. Nadine

We had the best experience purchasing a 5th wheel this spring from Owen and Justin at Woody's…read moreRedeer! We had come from quite a distance and they made sure we bought the perfect trailer for us and we're completely satisfied before we took it home. The service is exemplary and I can't recommend this dealership enough! Janet and Wes

On Feb. 23 - 24th, Gord Sylvester, (Sales) from Red Deer Store, assisted us with the possible…read morepurchase of a New Grande Design Trailer. They offered a good deal for the New Unit and Gord was very helpful and professional to deal with. We decided to instead buy the same unit in a 2023 series, elsewhere, however I would call on Gord to assist us with RV requirements again in the Future. Thanks Gord !! Dale Paschinski Foothills, Alberta