absolutely horrible! i selled a graphic card, send it via DPD, DPD lost the package. DPD dont want…read moreto open a incident because the shipping was created over packlink. now i am waiting for days for only one response. i cannot call anyone, also paypal doesnt help at all. never never again, also i opened a complaint over paypal!

Same experience as other .. this company is advertised on ebay, and make it easy for your to ship…read moreusing other shipping company like Hermes or DPD, it is simple 1 or 2 click process. The challenges arise when there is a problem with shipping, i.e. package damage or loss, you can't go to the shipping company, and have to go through Packlink. You can't call them, they don't respond by email, they mentioned 30 days to investigate, when Hermes takes 48 hours, they asked for ridiculous amount of paper work, photos, invoices etc. to either delay payout or drop the claim. This is horrible experience, and I reverted back to use Hermes directly, it takes more than 2 clicks, but in case of issue, you know you can count on their customer services.

From the owner: individuell gefertigte Lagertechnik, Blechlager, Lagersysteme, Umlaufregale, Wabenregale,…read moreLanggutlager, Paternoster, Umlauflager, Paternoster Lagersysteme, Schubfachregale, Industriepaternoster, Kassettenlager, Werkzeuglager, Dynamische Lagersysteme, Regalanlagen, Regalsysteme Lager, Turmlager, Bodenmarkierungen, Langgutregale

Singularly the worst company in the entire German nation. We shipped a small package with a a…read morespecial orthopedic pillow in it - DHL Paket to the United States. Deutsche Post, the German National Postal Service runs DHL Paket - the workers stole the package - fine, upstanding German people. And this is the country that produced BMW and Mercedes? Unimaginable. We filed a claim and 4 months later, they paid out (after pointing out that the item had lost 40% of its value since 2014). We were lucky just to have the receipt still in our possession. A real blemish on an otherwise fine country.