They advertise dining on demand but that isn't true. One has to be in the dining room at…read moreprescribed times.

The care and compassion for my parents was the best anyone could ask for…read more Always hands on and treated with dignity and respect. A special thank you to Patric and all staff for the kindness that should be given in our parents later years of life. It was a true blessing to have mom and Dad at Arabella!

Dismiss the 1 star reviews of people who haven't even been in the facility but rate based on…read morehearing something. Avoid meandering stream of conscience drivel without a point. My wife had a stay here and I was there with my son today. It was the same high level of service with added amenities. Jennifer processed us in and it was quick and easy. Adysson got us back quickly. Jeremy was knowledgeable and answered all concerns. Madison shared a personal story that was very helpful. Rachel took us through discharge, so of course we were happiest to see her. :-) Having been to many local facilities both civilian and VA, this place is the best in my opinion.

I am writing this review to shine a light on the amazing staff members at Hospitality ER…read more Regardless of the circumstances of my visit, the kindness I experienced here was nothing short of exceptional. I want to thank , Kerrigan, Jennifer, Austin, Manny, Abigail, Krystal, Hanna, and Stephanie. They were welcoming, and provided me with the absolute best customer care. They made me feel seen and supported during my time there. While every medical visit has its complexities, these people are the reason I felt cared for. Thank you for your kindness.. I may have missed a name or two, and if I did, I am so sorry . please know that the kindness from the whole team did not go unnoticed and I'm so thankful.

Incredible community from the staff to the residents. This place really makes you feel like you're…read morefamily, I am so grateful for this community

i am unhappy from the sales pitch to the living conditions. I was assured on multiple occasions…read morethat this community met the requirements of the VA Pension with Aid and Attendance. That is FALSE. The website for this community states they have partnered with Patriot Angels. How is this possible when this community does not meet the requirement of a Protective Environment? The community does not have 24-hour Security personnel. This community is not staffed 24-hours a day. I feel the website is misleading, untrue and is guilty of false advertising. If you are considering moving into this community and seeking assistance from the VA, beware and think twice as your application will not be approved. As to the living conditions ... My parents dealt with a non-functioning bath tub for 3 weeks. The unit that my parents moved into had been vacant for at least 30 days and in my observation, nothing had been done to inspect the unit or ensure things were functional before they moved in. My parents have reported the housekeeping service which is included in the rent is beyond POOR. In the 8 weeks that my parents have been residents here, they have seen the housekeeper twice. If not mistaken, the apartments are to be lightly cleaned once a week with a heavy cleaning once a month, Lastly, the dining service is a hit or miss. Meals are not served on schedule. On more than one occasion, it has taken 1 1/2 hours to be served. I have also been alerted to the fact that the residents may not ask for any substitutions. It is a take it or leave it kinda of service. As such, my parents find themself skipping many meals and buying groceries. This defeats the whole purpose of moving into a community that provides 3 meals per day. It certainly doesn't help reduce expenses. I have also heard that the dining room staff is not very nice.

Everyone is kind and considerate, they help even when it isn't their job. With the medical fatigue…read moreit's good to see excellent care being given.

Took my daughter to ER On Hwy 271. She was having hard time breathing , congested etc. Dr used his…read morephone for a flashlight to look in her throat. Listened to her breath, then proceeded to tell us It will have to run its course. No tests done at all. $150 copay visit, for his phone light and 10 mins of his time. Willnever go back.

Great place to gentlest done except a few points:…read more Do no believe the auto email you receive after booking your appointment. 1. they tel you via email at what time to arrive for registration...too early and when you are left standing in the parking lot for a while, they blame a computerized system. I got mad. Who programs the computer. The original instructions as to what not to drink or eat before the test, the main things is cafeine. They do not knot that tea has cafeine as well as some sodas. Worrisome to me as it seems that I now more than they do. Can they interpret the results? They do not want to excite your heart before the test, very short test. so ask questions when you book...at what time do you open the door in the morning, if coffee is the only thing you worry about the NOT to ingest very long time before the test.

Excellent Staff. Very friendly and considerate of your condition. This was my first ever MRI and…read morethey made sure I was comfortable at all times. Highly recommend

I would not recommend Dr. Lockhart to anyone who has experienced deep-rooted trauma. For years, he…read moreconsistently dismissed my concerns and the reality of what I was going through. Instead of helping me address the underlying issues, he pushed prescription after prescription. One medication he insisted I continue taking even caused my eyes to move involuntarily--a terrifying side effect. When I asked about natural supplements or alternative remedies, he advised me against them and told me to stick with the prescriptions, no matter how badly they affected me. After spending years and thousands of dollars under his care, I was left worse off than when I started. I eventually discovered, through a DNA test I had to ask him to take on me, that my body was lacking something as simple as L-Methylfolate, a supplement that has made an incredible difference for me. Not once did Dr. Lockhart ever suggest testing for that. He put several labels on me in a one hour visit. I left having a list of diagnoses longer than my patience. But since he was a trusted psychiatrist in East Texas, I trusted his judgment. Every visit had to be paid in full up front, not working with your insurance whatsoever. He would often speak to me for 10-15 minutes tops and still continued to charge me for an hour long session. In my personal experience, Dr. Lockhart did not listen, did not support real healing, and prioritized medication over addressing trauma. I do not trust his care and I would caution others, especially trauma survivors, from seeking treatment with him.

Wonderful staff offering services to those who suffer at an affordable cost Morgan is great!read more

The only reason I am giving this four stars is because Kim, I'm guessing Kim is the big boss over…read moremany locations, Kim is absolutely incredible. I had a problem with a test taken there.. the test administrator decided to follow her own opinions instead of following the actual rules of what the test states. Cassy and I went back-and-forth for a while and she said some rude things and I really do not appreciate and clearly stated that her license and opinion matter more than what the test said or what the test instructions say. Which I do understand and I commend her for trying to follow the roles best that she can, but I don't think that should give you the right to decide when something is positive or negative when the manufacturers of the test clearly say that a faint line is negative. All of that aside I was very very easily able to get in contact with higher management very quickly, which was very surprising. Kim, the woman who was finally able to resolve the issue was absolutely fantastic., she did not feed around the bush. She apologized, admitted the mistake and got the issue resolved. When I came back up here to get the form showing that my test was negative there was a little bit more confusion and I was working with Serena this time, she was also extremely polite and courteous was not snappy or had any sort of attitude, and she helped me resolve the issue in a timely manner which I really appreciated it. I would definitely recommend People to visit this location. If they are needing to take a test, I would just ask for it to not be administered by Cassidy.

The absolute best there is! On a holiday they were there when I need urgent care. Short wait…read moretime. Nancy was the perfect provider and took good care of me and my ear and sinus infection. She was an intense listener and well focused on her patient. My regular provider has failed consistently for the last two years. Nancy and HCE absolutely saved the day (and me). Have always been there for me and I am so grateful. The staff was pleasant and efficient. They ended my suffering.

East Texas Clinic top notch and the best Clinic I have ever been too! I don't feel judged or…read moredifferent! The counselors are all amazing! The Doctor listens to you! The nurses are some of my favorite ppl in the world! And Bryan he is the best! Always friendly speaking and working where ever he sees fit! I couldn't have found a better place! I have been coming for a couple years and their friendly atmosphere has never been different than the first time I walked in the door!

They Make Fun of clients that are struggling right in front of them and other clients. Other…read moreclients can hear it. They gossip about the clients and belittle them when they have no idea what these people are going through. Don't make them mad because they will pick on you until you hate going there. The doctor just does what ever the nurses tell him. Also the medicine is harder to get off of than heroin, you will be so sick. Please try getting on Suboxone or try somewhere else 1st.