Exotic and Aquatic is such a fantastic place. We had an amazing time there. They had snakes, so…read moremany different kinds of fish (at least ten varieties), and three parrots that could even talk, which was such a fun surprise. I absolutely loved it, and my daughter loved it even more. It was such an enjoyable experience for both kids and adults. The two owners were incredibly knowledgeable, friendly, and clearly passionate about the animals. You can tell they really care and love sharing what they know. Highly recommend visiting if you enjoy exotic pets or just want a unique and memorable experience.

Updating my review on how great people in this place are ... they answer questions and take the…read moretime to talk to you about whatever your concern might be . Bird, bunny , fish or even exotic snakes and lizards , I would definitely go there ... people are just so friendly, there is not one person who walks through that door that doesn't feel appreciated .. tanks are always clean , all the fish I got from them were healthy and are thriving in my tank .!! Definitely recommend .

I love love love this store. Everyone here is so friendly and really knows their stuff!…read more I'm getting my bird Delilah Eve from there and Brian has allowed me to see her and spend time till she's big enough to come home. He spends time training the birds and me so I can be a good mommy with a great foundation. And yes the place is spotless!!! Thank you fins and feathers.

Brian has always been there for me when I have had any problems with our pets. He is educated with…read moreall the little pets and I always recommend his store to anyone. He has even stocked different products I prefer because no one else sells the product locally. He has always been a staple in my family's life and always will be!

Great salt water selection. Knowledgeable staff and always available to help. Fish are very healthy…read moreand well prepared. Will be back many times!

If you're in Berks County and need a salt/freshwater fish and pet store this is the place to go…read more Wide variety of tangs, clowns, snails, crabs, chiclids, corals you name it they'll have it, and if they don't they'll get it for you. I've spent thousands here and every penny was worth it. If you have any questions ask for Jimmy or Bailey and they will take care of you!

Owner is extremely knowledgeable and very friendly! He is a legitimate reptile lover! He was also…read moreextremely patient with me and answered all of my questions. The reptiles here are very well taken care of. I had purchased a crested gecko from them around a year ago and he hasn't shown any signs of illness, has a great appetite, and is full of energy! This place also has a pleathora of feeder insects and rodents. Truly a one-stop shop for all reptile enthusiasts or for anyone looking to get into the hobby!

They've made it so much easier on us by having a our beardies food delivered. The store itself is…read morebeautiful on the inside and super clean. We usually buy dubia roaches and super worms, both healthy every single time. Packaging is neat and bugs arrive safely. They're informative and helpful with any questions you may have about your pet and it's needs. You have to call in advance to get a delivery and have to pay over the phone. You may have to wait a little bit for your same-day of next day delivery due to high demand, but they're worth the wait. It's always a pleasure seeing the delivery man who is always so positive and has great energy!

Great selection and knowledgeable staff. Highly recommend! Great for when I don't feel like making…read morethe trip to the larger aquarium stores in Clifton and Garfield.

The customer service is OUTSTANDING! The associate…read moreinstantly welcomed my 3 kids and I with a tour of the whole shop and fed the fish for us to watch! Super cool and over the top kind of them. Store is clean and reptiles/fish are happy and healthy. The owner personally answered my questions and invited the kids to hold his rare reptiles! They are are very passionate about the hobby. They have every fish type and supplies you could hope for in your aquarium and they offer an experience you can't find in your chain-type pet stores. 10/10 THANK YOU

This store doesn't deserve even one star. How great for business that they have walls of fish and…read moreanimals but how absolutely horrendous for any living thing that is stuck in a cage or box in this place. Imagine a condemn home with black mold and the worst smell but houses all sorts of animals. This is legitimately hording. There are cages of mice and rats shoved in every corner, under and over shelves. The music blaring throughout the whole store must be pure torture to these poor animals who have to endure this all day long. This place is dirty, disgusting, and full of dead fish in the tanks, dirtier than you even want to imagine. Petco is luxury at treating their animals compared to this crap hole. Do not support this place and for the love of God, where is PETA when you need it!

I have recently went back into the store to see if there has been even a slight chance of…read moreimprovement since I have written my last review. Nope! Of course not, still sad, miserable abuse animals and heartless employees. My heart breaks for these poor creatures, animal control must be involved. I have also noticed that the store now has four stars and many five star reviews, either the owner has created multiple accounts to bring up his reviews or dirty people with dirty living situations have that find the store to be just as good as their own living situation at home. Of course, they would believe that this is a well defined store. I will leave it at that. Do the right thing, adopt these poor animals, and give them a better life, PS, definitely not the people that have left five star ratings.

The owner is incredibly rude and inappropriate. She was so nasty to me, but I chose to take the…read morehigh road and keep my mouth closed while I was in there as I didn't want any scene in front of my 4 year old. I will never step foot in this pet shop again and will spread the word to others who even considered supporting this business.

The staff, especially Barb, is very rude and condescending. I bought my daughter 2 rats that turned…read moreout to have ringworm, understandable, this happens, also understandable that she wouldn't take them back since it was over 2 weeks. What makes me give this place only one star, is the way Barb handled the situation. She was rude and acted like I'd done something wrong by purchasing the pets for my daughters birthday. What I also didn't like was the fact that she doesn't quarantine the pets, like all other places I'd called. Had she done this, they would've never been sold to me. I was naive and didn't understand why the other stores I'd called wanted to quarantine them for two weeks. Now I know. Wouldn't recommend this place ever.

I stopped in to check out birds and supplies. Horrible odor of ammonia from all the animal waste…read more Birds kept in dirty, tiny, probably 12"x12", cages with a dowel perch and no enrichment. If reptiles are their specialty they should stick to them. Birds especially need clean air and environments. They should lead by example of what good bird care looks like. I asked if they were always in those little cages. "Unless they want to come out" was the answer I was given. SMH Of course they want to come out! Please do better Petfection.

First I would like to give a shoutout to "Kenny" what a spectacular employee, very knowledgeable…read more I would like to explain why the loss of 1 star and there's 2 reasons, one is because the gentleman behind the counter and a man talking to him, looked at me and my girlfriend when we walked in and said something to one another , looked back at us and laughed. Very rude, if he was the owner.... Also because smell of ammonia due to pee off the rodents that they sell. It burns though my nose like acid. I love to support my local businesses I feel sorry for the other animals that actually reside in the place has to endure the smell. The exotic animals were great to see and to hear from Kenny on how to take care of each and everyone. Loved the parrot that would keep saying "Hello"

Aquarium Cleaning…read more Zee from Pet Zoo Center is SUPER AMAZING AND AFFORDABLE!!! He is very knowledgeable too. He's out of Peekskill and travels to the Hudson Valley area. I live in Stormville and he comes to my house to clean and service my aquarium. If you're interested give him a call. Just let him know you saw this post from Jay on Nextdoor and he'll give you a good price. I just want to promote good business when needed, because we as people are always quick to complain about a bad business.

I've been coming to this shop and spending all my money for 20+ years. Z knows everything there is…read moreto know and constantly solves my issues. You get treated like family when you come here. Prices are THE BEST and so is selection. I don't and will not go any place else.

Absolutely love this pet store. Have been going here for years and it just keeps getting better…read moreand better! My pups and I give it 5 paws up--

This shop is now on it's third owner since it opened. The gal who runs it now has expanded the…read morespace and it is very warm and inviting environment. I went into redeem some coupons I had and the exact items I needed were not available and the owner was willing to see if she could order them. Since it was trial sized and just two cans of food, I did not want to bother her with it since coupons were expiring. The following week, I got a coupon for a size of dog food that I saw that the shop carried. I was able to get a $18.99 bag of premium dog food for just the cost of sales tax which made me very happy. They carry lots of specialty treats for your furry companions.