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    Trinity Mountain Moto

    5.0 (2 reviews)
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    Services - Trinity Mountain Moto

    Motorcycle repair

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    10 months ago

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    Ron R.

    Thank you so much for the kind review

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    5 years ago

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    Phil's Automotive

    Phil's Automotive

    (126 reviews)

    I just had a great experience at Phil's Automotive. My girlfriend and I moved to Big Bear Lake…read morealmost 3 years ago, and Phil's has been working on our three vehicles anytime we've needed repairs. Recently, a check engine light came on in one of our cars. I took it to AutoZone to have a diagnostic check run. They said I needed a new alternator and a few other parts serviced or replaced. I took it to Phil's. They thoroughly checked the car and ran their own diagnostics, and it turns out it wasn't the alternator. This isn't a ridicule ​or slam of the folks at AutoZone. It's just a vote of ​confidence and appreciation, knowing that there's an honest mechanic here in Big Bear Lake; they could've easily taken advantage of us. Needless to say, ​the crew ​at Phil's will be servicing our cars as long as we live in the BBL --

    Too busy to care! Driving up to Big Bear, I got a…read morelow-coolant red alert and noticed a few drips collecting on top of the lower engine shield. I stopped by Phil's on a Friday hoping for a quick visual, but the lady in the front office showed little concern -- just flipped through the appointment book and said the soonest appointment was Wednesday. I understand they were booked and I didn't have an appointment for my emergency. With the courtesy of a quick look they might have told me not to drive at all and to have it towed, or said it could be managed temporarily by topping off and monitoring coolant. Or someone might have looked and said, "we can see it's leaking, but we can't pinpoint without further inspection, but unfortunately we can't do that today." Even that would have been greatly appreciated. (ICYDK: A red alert indicator generally signals a serious or critical fault -- meaning you should pull over immediately and not continue driving until it's resolved.) I ended up going to OC Rovers. They were busy too, but once I popped the hood it took only a moment for their mechanic to see coolant was leaking from the water pump. Phil's could have taken two seconds to do the same, but refused. Complete bummer and very disappointing. As a part-time Big Bear resident, I was hoping to find a go-to shop on the mountain. Other reviews mention Phil's saving the day in emergencies, but that wasn't my experience. On the positive side, their shop did look clean, well organized, and equipped with modern tools.

    Trinity Mountain Moto - motorcyclerepair - Updated May 2026

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