I switched a couple years ago to WNY Primary and it's been great. I go to either the Maple office…read moreor this one. I have never had an issue calling or rescheduling an appointment. I think every doctor or PA that I have seen has been great and they never push anything. They are very collaborative with me when I go in for an emergency or just a check up. I like this office because it is very modern and clean. It feels like an upscale experience when you walk in and that's great as a patient. You never want to walk in to an office that is dirty when you're sick. I highly recommend this practice to anyone needing a new primary.

I have been a patient for over 7 years. I absolutely love them. The office staff is great, the…read moredoctors and PA's are amazing. The response time in patient portal has been outstanding. Quality of care is unlike any practice I've ever known. I highly recommend PCWNY!

I have been going to Kenmore family medicine for over 15 years. Dr. Lisa Mendonza is a caring,…read morecompetent medical professional. She gives quality hands-on care to fit each individual person. You know world full of drive-through medical practices this one offers one of a kind personal service in a caring Catholic environment. I literally drive from Derby New York to keep Dr. Mendonza as my practitioner, feel confident in their caring and compassionate, competent hands. They are a family care medical practice, treating adults and youth.

the entire staff makes you feel guilty for ever needing anything from them. if you have any mental…read morehealth issues- DO NOT CONTACT. no empathy or compassion when it comes your own health.

UBMD Sheridan has been really disappointing lately. I was diagnosed with a medical condition…read moreelsewhere, and was told to follow up with my Doctor here in 2 *days* but they could not get me in to see him for 2 *weeks*. The condition required medication, and those two weeks were miserable because I could have been medicated but nope! Also they don't have a Patient Portal which seems really odd and 'behind the times.'

After my last review, you might be surprised that I continued to frequent this establishment unless…read moreyou have ever tried to change primary doctors with insurance. However, I have to say that my opinion of this place has completely turned around. The office staff is incredibly helpful. I love my provider, Ashley C. I feel listened to and that they generally are doing the best they can. Anytime I've called for an appointment, they've done their best to get me in as quickly as possible. Any issues I've had in the past have been resolved and honestly, I will continue to go here as long as my insurance will allow me to.

If I could I would give no stars!…read more Thank you for calling and asking why I left the practice! I get that you're way too busy to find out why because of the amount of patients and PA's that come and go so quickly! It would take a days work to find out! You're way to busy following up with patients (not) to see how their doing after you farm them out to other Doc's to do your work for you! I'm Stage 4 Liver Fibrosis, did you know that? Not until now! I had to ask my endocrinologist for the test because you kept telling me my liver was fine! The practice should be shut down for lack of trustworthy care by the practicing physicians! Not the PA's or staff! To all reading this, this is not a normal physicians office! Here don't you dare ask questions about your health care! They don't like it! Take a few pills and don't call me in the morning!

Horrible, stay away. Just in it for the money. Needless tests and over medications. Always calling…read morefor unscheduled visits. Question with prompt answers from staff.

Myself and my family have chosen Kenmore Mercy for our needs for probably 40 years. So I could tell…read moremany stories about the exceptional care and staff but I'll just recount my latest experience having outpatient hernia surgery here on May 9, 2026. It was a breeze, to be honest. I did my presurgery testing there as well. Easy check in at the kiosk and they take you immediately at your appointment time. I personally never had to wait. Three tests, out the door in half an hour. Very similar day of surgery. I arrived 10 minutes early and was getting dressed in a lovely gown within moments. I wasn't particularly nervous about the operation certainly there's always a bit of anxiety. It helps a lot to be prepped for surgery quickly and by the most polite, professional and kind staff you can hope for. It takes about 2 hours to get a patient ready and it goes by fast. It's also understandable that sometimes there might be a delay but it's no one's fault. Emergency room delays are common everywhere and it depends entirely on how many people need care at the same time. Staff aren't responsible for a rush of ailing people and they do their best to triage appropriately and provide the required care. A shot of "happy juice" in my IV and I enjoyed a rather breezy and relaxed ride into the operating room. At which point, dreamland in moments. Next thing you know, you're awake and being offered ice chips and a ginger ale and graham crackers. I was up walking to the restroom in no time and out the door soon thereafter. Without recounting each time myself or family has been there, I can tell you that every nurse is incredible and every doctor takes the time to listen and address concerns. (I did meet one physician I didn't care for, to be honest, but taking into account 40 years of going here, I don't think that's worth even a gentle complaint.) I noticed someone mentioned difficulty finding parking. I had that happen only once but it was a short walk from a side street to the front door. I hope I don't need their services too often but if I do, I know I'll be taken care of properly and with professionalism and a caring staff who understands any hospital visit can be stressful and they do all they can to make it easy for you.

Unfortunately had come to the ER. Was immediately greeted and checked in. Things moved fast for…read morebeing in an ER, and I feel I was probably a level 3.5 sickness for the ER. The staff was very nice, especially the ladies in the catscan area! But, honestly everyone that came in checked on me, poked me, transported me to another area we all very pleasant. I do feel checked me out thoroughly, although didn't come up with definite answers, and still follow up with other doctors, I will say I was provided good service.

Dental appointment today, very clean, every employee was warm/friendly/ personable/ professional…read more Greatly appreciated not having to wait long & the quality care. God bless everyone of them.....beautiful people!

Today I had a Dental appointment @ Neighborhood Centerwith Assistant Joann Brown and Dr. Kahler @…read moreNorthwest Buffalo Community Center. Neighborhood Health Center 155 Lawn Ave Buffalo, New York. If you're ever in need of a great Dent and a wonderful assistant Joanne Brown, please come to neighborhood and ask for. Dr Kahler he is the best Dentist no PAIN!!! Everytime . He is the BEST!!! Dental Doc ever. Dr Kahler is very kind and All about the health of your teeth... I was living out of town and would come back to him on my appointment dates, that's how Good Dr KAHLER is.. Five Stars

On Monday, November 24th, I went to WellNow for an ear irrigation (a warm water + peroxide flush)…read morebecause my right ear had started to ache -- usually a sign that wax has built up again. I've been through this many times before because my ear canals are tiny and narrow, and WellNow has always handled it just fine. This visit was the exception. The assistant who worked with me was wonderful. She was friendly, careful, and mindful of my weirdly small ear canals. She even managed to remove some wax without causing discomfort. Then Dr. Marc came in. I explained that my right ear was still throbbing and I didn't feel any relief yet. He attempted to irrigate it again, and I honestly have no idea what technique he was using -- but it felt rushed, sloppy, and almost like he was going in blind. His irrigation made me start coughing uncontrollably, and when he finished, I realized my ear was bleeding. Not a tiny spot -- actually bleeding. When I expressed concern, he brushed it off as "something that can happen" during irrigation. Well, Dr. Marc, I can confidently say this has never happened in all the times I've had this procedure done. I left WellNow in more pain than I arrived with, frustrated, shaken, and frankly irritated at the condescending explanation that followed. It felt like being mansplained to by someone who didn't know what he was doing and lacked any semblance of bedside manner. Update - Saturday, Nov. 28: I ended up going to the ER because the pain kept getting worse. The PA who examined my ear immediately noticed that my ear canal is inflamed, which pretty much confirms that something wasn't right with how that irrigation was done.

I was a walk in yesterday in the early afternoon. Ample parking and easy to find. Not having an…read moreappointment, I was told an hour or so before I could be see. I understand that and there was a Keurig, a basket of bagged snacks, a slushy machine and an old Pac-Man game to keep you entertained. Just after an hour, I was led into the back where my vitals were taken. 5 minutes later, Rebecca the PA arrived. I thought I had Covid or the flu as my cough and aches weren't letting up over a week. I had a quick chest X-ray and swabbing. Rebecca reported negative results but prescribed medication for what could turn into pneumonia if not treated. Everyone was very nice and seemed genuinely concerned. Rebecca was easy to talk with and I felt at ease with her diagnosis. Originally I was nervous about coming here when I couldn't see my regular doctor but the experience was great and I was very pleased with the facility.

Trash! Garbage on a Thursday morning! I feel sorry for the Ppl in the community who have to go to…read morethis place for medical needs and treatment. I wouldn't recommend this place to a dead rodent .. Go else where if you can, you'd be better off, it's sad to have to report and do a review in such disappointment as a prior heavily unsatisfied patient. If you have Medicaid as health insurance, you'll probably be given this place as an option which is unfortunate, best of luck and prayers for anybody utilizing this place. I wish I could give negative stats.. they don't even deserve the 1 star I am forced to choose.

This has been my primary care provider for many years. It's within walking distance of my house. It…read moreis a training center for UB MD. There is a supervising physician and physicians in training. The physicians I've had over the years have all been top-notch. The care provided to me has been excellent. Why one star? The waits and confusion I can live with. Those would have knocked my review down a star or two from 5 stars. While the staff is sometimes harried, they have always been caring and nice. It's the billing that gives them a one star rating. You will see my pic of the stack of bills and correspondence trying to get them to correct their bill. After multiple notifications from my insurance company that I owe them nothing, they just sent a bill to me for $58.56. It's not worth fighting. I don't owe the money, but I will pay it. I'll be searching yelp for a new primary care physician.

Dr. Morrison provided prenatal care and delivered my children, ages 31 and 34, before on line…read morereviews were a thing. so I will take this opportunity to say she is skilled, compassionate, and vigilant and successfully helped us through complications during pregnancy and birth. She is a wonderful health care provide.

Dr. Katharine Morrison is a kind, caring, gentle & very experienced/knowledgeable physician who I…read morehighly recommend for the services she provides. She finds a good balance between rational & emotions (comes from a place of wisdom & awareness). A compassionate problem solver. This review may sound a bit gushy.. and it has been challenging for me (like so many) to find doctors who see each person as a *whole* person. Btw, while the building itself is "meh", her birthing rooms are just beautiful. Crisp, exceedingly clean, cozy.. all that stuff. Anyway, to some it up, she's great :)