Trinity management company,is a joke,very unprofessional in addressing tenant complaints and needs, work orders forget about it! Trinity management is the worst, the Property Manager doesn't seem to understand her job description, its difficult for a tenant to get any cooperation from the office regarding issues that affect the well being of community Elders and persons with disabilities! The entire staff needs to be fired after a full audit has been ordered,why? because things seem to be shady in the administration! Trinity management company needs to be dismantled period! Oh by the way,the Rats are out of control,nothing is done unless the city of Boston is notified! read more

Very slow and unprofessional when it comes to serious issues within the community, especially with people with disabilities. read more

Trinity Management - Trinity management office at 747 Huntington Ave Mission Hill - Condominiums Near Me - Boston, Massachusetts

Only if no stars were an option! Dealing with them in Ocala Florida they took over from another company managing the property we were leasing. After moving out they have yet to return our security deposit. Now they have stopped answering our phone calls and emails. Our rent was always paid early and in full. There were no damages to the property and the home was left clean and empty. They have shown they are not professional and are doing some shady business. We plan to take legal action. read more

This management foster discrimination their mangers are rude disrespectful to tenants. All only have certain group of ethnic groups as employees at properties. There renting practices need to be reviewed as the tenants are generally one ethnic group. read more

I live in a building managed by Trinity Management LLC and the current living conditions are atrocious and uninhabitable. The AC has been broken for 9 days in the heat of August and nothing is being done despite indoor temperatures reaching over 90 degrees. When we try to call the management office for help or updates they are rude and have hung up on us multiple times. There are many elderly and disabled people who live in the building who's health is at risk due to the high temperatures and Trinity is blatantly disregarding their safety. This is not just a comfort issue, but a health and safety issue, and it is not being addressed. read more

As of February 2008 I have lived in a property managed and owned by Trinity Management Llc. The property is known as the Carruth. Today an individual that works for the company Roger Briggs came into my unit unannounced requested to see the unit due to the unit having had not had any renovations in 18 years. For example the Carpet has been down for 18 YEARS the same carpet. I do not know what this man wanted, his demeanor and behavior were atrocious. I tried to ask him genuine questions as a tenant and he kept referring me to go back to the lease to see what the lease said. I am over 5 decades old and have been a renter for most of my life I know exactly what my lease says, however I know that everything has a time limit on it. This carpet can not stay on these floors forever. This man turned his back on me, made lots of noise, and finally ignored me. This was so ignorant and heinously disrespectful, humanely reprehensible, I never deserve this type of treatment form anywhere. I called down to the main office that is located at 75 Federal Street and the receptionist / operator there referred me to a voicemail that was just beeping. I have paid my rent when I could pay no other bill and to the point where I would barely eat one meal a day just so this conglomerate could put their children through private schools, colleges, take lavish vacations, live in penthouses or mansions. Yet as a tenant they choose not to deliver on their mission statement and instead they treat tenants as if we are less than human beings, more like cattle that are only good for one thing food on their tables, and for them to deliver dismal, disrespectful, abhorrent treatment to human beings that they feel are beneath them. Trinity Management Llc. has NEVER delivered on their mission statement for the Carruth, in fact for 18 years they have never even washed the outside of this 6 floor building for the residents. As of this January we just received replacement washers and dryers for machines that have been stealing our money the tenants for years. To show such hate and disdain for human beings that are your tenants there is no words for how people have been treated here. My blood pressure was sent through the roof this afternoon after speaking with this man Roger Briggs, I did not deserve his horrendous treatment of me. I would never choose to live here, when I moved here it was under different management now I am stuck with a company that treats me less than human. I would never refer anyone here. read more

my application was accepted for a property and told I have til the end of THE SAME DAY I WAS ACCEPTED to pay the deposit to hold the house and no more than 3 hours later I was told that somebody else put in an application and paid the deposit and that I would not be able to move in. even though I was told it would be first come first serve and my application was submitted and accepted prior to the other application being submitted I was given 3 hours at the most to send the deposit and I wasn't able to do so due to me being occupied at work feels like I was scammed to hurry and submit application while they knew they would be moving someone else in read more

The Brockton property management is always changing their property managers. It definitely reflects the company as a whole if they are always firing people or they quit. I've seen more than 7 admins in 8 years, and I don't know how many property managers. They allow anyone to live in their units. There's so much drug activity and disruption it says alot about how they feel about Black & Brown communities. It's like oh well they don't deserve better. Also every single night there's noise outside our windows of profanity & loud music. Security is in consistent. They're more worried about rent & whose got more then one vehicle. Our places have mold, cabinets constantly falling even after fixing it numerous times. Washers and driers that are outdated after so long & they don't listen to your requests to get new appliances, if they do its after so many complaints. There's now roaches, mice. Thank God I've kept them out of my place. The families here are good people who want to feel safe & respected. It's like if you call them for something it's a burden. So you rather try to fix it yourself or deal with the nonsense. It shouldn't be this way. We are human beings you have a company you should care enough about to want a good reputation. It's hard trying to pay rent & save to move. But we are all trying. I wish these reviews were taken seriously. Just do something about who your letting in and the noise at all hours of the night. Act like you live here too. If I could I'd leave 0 stars. read more

Company doesn't care about the tenants in any building they manage. They claim they care about the tenants, but they don't. Their only concern is their bottom line, their payday and that's it. Company lost their accounts in Cambridge sometime in the Fall of 2021 due to some illegal evictions and or eviction actions in the buildings they'd managed there during the height of the COVID Pandemic. read more

Our tenancy started out great and has ended badly. My husband was attacked on a city owned sidewalk and they've been working on eviction for that since it happened a few months ago. They didn't even bother to call us to see if he was okay, how he was doing. Their only concern is the bottom line and nothing but. Playing favorites with tenants is common place, and if you're not one of the favorites, they are vindictive and retaliative if you disagree with them on anything at all. read more

In the two months we have rented from one of the properties managed by Trinity Management, LLC we have seen firsthand, the way they encourage false representation of properties as well as the way they refuse to handle serious health and safety concerns that occur at their properties. Within only two months of living at one of their properties, Boston East, we experienced first-hand the negligence demonstrated by Trinity Management, LLC in their failure to act in a way that would have saved residents' pets from serious harm.   On Thursday, April 30th, rat traps and poison were placed around the land that Boston East told residents was a designated space for them to walk and exercise their pets. Boston East and Trinity Management, LLC were made aware of the pest control measures being taken on the land on the day it occurred; Thursday, April 30th. I have confirmed this fact with Boston East employees via email.    Despite being made aware of this situation on Thursday, and being fully aware that residents were continuing to walk their pets on this land, Trinity Management, LLC continued to stand by as residents frequented the land with their beloved animals and furthered their exposure to the toxic and lethal chemicals that the rodenticides contain. Trinity Management, LLC did not release a warning residents of the pest control measures until Saturday, May 2nd. While Trinity Management, LLC crafted a response of how to notify residents without revealing the fact that this land was falsely represented as an amenity for Boston East residents, residents' dogs continued to be exposed to contaminants that are known to cause internal bleeding, kidney failure, organ damage and often death.    Despite several attempts at outreach to come to a reasonable resolution over this incident, Trinity Management, LLC and the upper management team, including their COO, have provided no solution to residents, other than an apology for the 'miscommunication over the ownership of the land'. We made the decision to pay an incredibly high rate for rent to live at Boston East because Trinity Management, LLC employee's promised us they had an on-site dog park. Despite the false marketing and misrepresentation of the property, Trinity Management, LLC has done nothing to help us as impacted residents who were manipulated by their lies in an attempt to fill units, and they have shown no concern about the fact that our dogs have been exposed. At this time, we now have no convenient place to walk our animals, other than parks that require a vehicle to get to in East Boston, which are nearby where a stabbing occurred one week ago.   You should not work with this company, or live at any of their properties if you can avoid it. They are terrible to work with and management does not care about anyone, but themselves, unfortunately. read more

It started so good and ended so badly. they kept firing people and lying to us now our building is the money pit. They say what ever they want to answer our questions with out doing any research. If you have trinity as a condo management please do yourself a favor and find a respectable agency. In the end they just stopped answering our questions all together. read more

I left a review under Mattapan Heights, not realizing that this is the managements Yelp......This particular property is located behind a rehab center (nothing at all against them), but the property doesn't have properly working building entrance doors, that lock. How secure can this be? Why do yo u even have buzzers, if the door is unlocked? Looking for a place near rt 28 and coming to the area to commute to school. This place will NOT be it. Wow....There was laundry hanging out of the building windows! Also saw police activity. Save yourself and do NOT move here. Management company has terrible reviews through and through. read more