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    Trinity Institute

    5.0 (1 review)

    Services - Trinity Institute

    Community Service/Non-Profit

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    9 years ago

    A real Texas treasure. Thank you to the owner for allowing us to visit this location and sharing it with us.

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    Caritas of Waco

    Caritas of Waco

    (4 reviews)

    Im not understanding how this place works. I get food there alot and have for years . Got…read moreassistance with utilities years ago.. I got a discount on my electric bill with direct energy. 211 told me call caritas , I called 50 times and finally someone answered. Now they are not paying direct energy. They are paying txu . And a few others . When you talk to management they will not help at all... very strange employees. The manager they used to have was helpful but the one now is no good . They all have bad attitudes..

    On September 16th 2024 at 8:31 AM, I called Caritas Waco located at 300 S. 15th St, Waco TX 76701…read moreto ask for utility assistance, Mrs. Debra answered the phone, she immediately asked me if I needed my State Representative to talk with her Supervisor, I replied, No, i informed her that I was capable of talking to her about my issue directly, She then continued to press me about that same original question over and over, as she was very belligerent and irate towards me over the phone, i informed her that she was being very rude and unprofessional when all i wanted was assistance with my utility bill just for this month since I have gotten behind and came up short due to the passing of my brother and at the same time me having to pay for a rent a car to drive to Austin to attend his funeral because my car needed to be repaired and was not going to make the trip there and back to Waco safely, so paying to repair my car paying for a suit and a car rental and the cost of the trip including gas, I was falling behind with my bills and this Month of September and October I will need some assistance.. This Debra person made me feel even worse than I already feel, and after taking down my information for assistance she abruptly hung the phone up in my face... I thought these people were supposed to help you in your time of need and when you are feeling down and already at your lowest point in life, instead now after talking with her I feel even worse and more depressed, i ask you all to please pray for me so that I may get through all of this.

    Mr. Appliance - Corporate office

    Mr. Appliance - Corporate office

    (30 reviews)

    I would advise anyone in the winter garden Deltona , Orange city area to avoid Mr. Appliance Rick…read moreShouse (lead technician). My experience with them costs me $600+ unnecessarily when they misdiagnosed an icemaker issue and would not return the replacement icemaker when mine begin working again two days later. Mr. Shouse refused to return my calls and would only communicate with me through the tech. He communicated and unmovable "no" to take back the unopened ice maker and return it to whirlpool for a refund. With no other choice, I allowed them to install the new ice maker. Now the new one doesn't work! When they returned a couple of days later to address it, a new sensor was needed. Now I have a perfectly fine icemaker sitting in the garage in the box. A brand new icemaker in my refrigerator and I'm buying bags of ice to put in my iced tea. I don't understand how businesses like this stay afloat. But if this is their MO: misdiagnosing problems, charging customers unnecessarily and refusing to make good on their mistakes then I guess that's one way to make money. Please avoid them at all costs.

    If you have any plans to work with Mr. Appliance of Columbus Ohio, DO NOT! Hire anyone else…read more Here's my saga (so far): On November 11, 2025, I scheduled service through your webform. A serviceman visited my home, diagnosed the issue with my oven, and informed me that a part needed to be ordered. I provided a check for $625, requested by the serviceman, to cover the part and repair. To date, I have not received an itemized estimate or invoice for this payment and have no idea where my check is now, over 2 months later, or if I will ever have my oven repaired. Weeks after the original service, I received a single call stating the part was back-order. I was told by the front-facing (customer service?) staff member (Emir? Emil?) that he would contact me and provide a tracking number. That tracking number was never provided. Indeed, no contact was made. Contrary to claims on their website about keeping parts on hand and having a relationship with Samsung, the evidence clearly shows that these assurances are exaggerated, at beat, and false, at worst. I won't even comment on the claims related to next day or same day repair. On or around December 17, after no contact from anyone, the part appeared in my carport without notice -remember, I was never provided a tracking number or ANY information. From November, through the arrival of the part, through last week when someone finally answered the phone , I had no communication from Mr. Appliance of Columbus, and all attempts to contact them, until last week, failed. Calls to their listed numbers -(614) 382-6162 and (614) 524-4629--disconnected automatically EVERY TIME. I have also submitted multiple webforms, chatted with AI on the web, and sent text messages (via AI). All without a response for weeks and weeks. It has now been two months since the original service call to diagnose the issue. During this time, I have been without an oven through Thanksgiving, Christmas, New Years, and even while hosting a wake for my twin brother who had passed. Last week, the front-facing (customer service?) staff member (Emir? Emil?) finally answered the phone. It was clear to me that it was the same person I spoke to originally and then regarding the part as they had a very distinct voice and accent. He claimed he could not give me an update as "he was not the one who I worked with before" but would talk to "management", get the update and call me within 24 hours. This all seemed odd to me, since he was the one I worked with. Even if he was not, the idea that there is not a computer entry, or even a pile of hard copy service orders available to him to check, is astounding! A two-month-old service request including the part finally arriving a month ago and there is no update, and he cannot just make a service appointment without talking to someone else? I have little faith, and zero trust, in the gentleman. However, I acquiesced, even though I suspected he was just looking for an excuse to get me off the phone. Once again, as expected, he failed to do as he said he would. At this point not only do I feel scammed, but I also almost feel as if I am being pranked.

    Trinity Institute - nonprofit - Updated May 2026

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