We came to Children's Dental Clinic of Las Cruces for my son's first dental appointment. We arrived…read moreright after their lunch break for our 1:00 appointment. It was pretty busy at that time but the staff keeps it well organized so everything ran smoothly. The had 2-3 flat screen TV's playing Disney's Cars to keep the kids entertained. There were also plenty of art/crayon boxes and books to keep the kids occupied while they wait. Surprisingly, we only waited about 1-2 minutes and my son was on his way to the chair. The Dr. was great and explained the procedure for the 1st appointment making sure to keep my son as comfortable as possible as well as Mommy and Daddy. After he was seen , he was entered in a raffle for a free CD stereo (this office has been known to give out Sony PSP's in the past, too). He was also given a Peter Piper Pizza certificate for a free personal 7' pizza and drink. He also left with a goody bag with stickers and a toothbrush. Nice touch!

Our experience today was incredibly disappointing…read more I took my children in for their routine dental cleanings, and before the dentist had even examined them, we were told they would not receive a cleaning unless I agreed to X-rays. My concern wasn't that X-rays are never necessary--it's that they were being required before anyone had even looked at my children's teeth to determine whether they were actually needed. As a parent, I believe medical procedures should be recommended based on the patient's individual condition, not as a mandatory prerequisite for a routine cleaning. If the dentist had completed the exam or cleaning and found something that warranted X-rays, I would have absolutely been willing to have that conversation. Instead, we were told no X-rays meant no cleaning. When I questioned the policy, the staff became argumentative and brought the dentist into the conversation. He explained that requiring X-rays was to protect him from liability. Respectfully, his liability is not my primary concern--my children's healthcare is. I should be able to ask questions and make informed decisions about my children's care without being denied a routine cleaning because I declined a procedure that had not yet been shown to be necessary for them. Families deserve individualized care, open communication, and respect--not blanket policies that leave parents feeling pressured into consenting to procedures simply so their children can receive basic preventive care. We left without my children receiving the care they came in for, and that is unacceptable.

I cannot say enough about Dr. Conniff and his dental assistants! They just did an emergency fix on…read moreour daughter's front tooth. They fit us into the schedule and, as usual, did an amazing job! He seems to truely love what he does and looks after his patients with the best care. If you are looking for a great and caring dentist for your kids, THIS is the place! http://www.kidspecialists.com/

From the owner: John N. Conniff, DDS provides pediatric dental care to children in Las Cruces, NM. We are not…read moregeneral dentists who also see kids. We are specialists who only see kids. Our office, our equipment and our staff and even our training are focused solely on the needs of young children and adolescents. Our pediatric dental services and procedures include: Orthodontics Infants, children and teens Cleanings Extractions Fillings We are very pleased that you are considering entrusting your child's dental care to us. From the first tooth to first grade and well beyond, we are here to provide you and your child with the care and service you deserve. Everyone in our office is trained and ready to meet the unique dental and emotional needs of your child. We understand that they are not merely little adults. We will make every attempt to make your visit fun and enjoyable. We also respect your time and the demands of busy families. Do no

Over the years, I have lived in many cities and I have gone to lots of dentists. After a second…read moreattempt to find the right dentist in Las Cruces I found Dental Solutions. I have been going there for over 2 years. My dentist is Dr. Gabriel Trujillo who is very knowledgeable and professional in his field. In general this office is well run, very knowledgeable and polite team, impeccable sanitation, top notch technology. They have done for me crowns and a mouth guard on site among other dental work. I have recommended to friends and their experience has been excellent as well. On my way out, I also enjoy their coffee available in the lobby area. During my last visit, camera crew was taking some videos and photos of the practice so I was able to take a few during this time for this review.

They are mostly on time and they are excellent with their service and care of my teeth. I feel…read moreconfident to go there, and I am always treated with respect. I pay cash so I think it's always a fair price that they do for me.

TLDR version: this dentist will try to get as much money…read morefrom you as possible, and will also make you feel bad about your teeth, and cry. Worst dentist experience of my life. Run. Find someone else. Longer version with details: I went here as a new patient knowing that I needed some help with my teeth grinding and that I would need a cavity or two filled. The dental hygienist was very pleasant, but I felt like she was clearly looking for things to ring me up for. It took sooooo long (I was there a total of two hours -- and remember, this was for a preliminary cleaning, X-rays, etc; I didn't have any work done!). The hygienist pressured me to get a flouride bath (not covered by insurance), which she assigned a student to do, and then the hygienist left the room. AFTER this student took the trays out of my mouth, she told me that I couldn't eat or drink for 30 minutes after. I had been in this office for almost two hours, it was lunch time, and I was parched and hungry. I was like, "oh man, that would have been good to know *before* so I could have gotten a sip of water, because I've had tools in my mouth for almost two hours and I'm extremely thirsty." I was calm, but firm. She ignored me. Things got worse when Dr. Burris came in. She was extremely unpleasant (I reached out my hand and she clearly did not want to shake it). She was gruff and grumpy. Not personable, no bedside manners... no manners at all. She complained about Las Cruces. She tried to pressure me into buying a TWO THOUSAND DOLLAR mouth guard for my grinding, and repeatedly tried to push some vague "therapy" that she offers to help stop grinding. She told me that my teeth were crooked and that nothing that could be done about it, and that it would only get worse. (I believe she was trying to make me feel so bad about myself that I would throw a ton of money -- which I don't have-- at any possible solutions she was offering.) When the hygienist presented me with their "dental care plan" or whatever it's called that they had printed up for me, it included unnecessary procedures such as redundant X-rays and an estimated THOUSANDS OF DOLLARS of work. And this is *with* insurance factored in. When I saw their plan, I started to cry -- which I have never done in my entire adult life of regularly going to the dentist. The staff was cold and awkward. They offered multiple times to "work with me" by allowing me to get on their financing plan. The staff even tried to get me to pay for future procedures *in advance!* Um, NO. I am so glad that I requested my X-rays from this dentist's office, and made a new appointment for myself at a different, more ethical, less high-pressure dentist's office, WHICH I LOVE AND WILL FOREVER BE A REGULAR PATIENT OF. Since I switched, I have had all required procedures done at my new dentist's office and have paid only several hundred dollars (not the thousands Burris tried to charge me). My new dentist fixed the "crookedness" in my teeth (which Burris had made me feel so bad about and told me "nothing could be done about") by simply polishing it down to make both teeth even -- this was such a simple and short procedure that she did not charge me. My new dentist recommended a range of mouth guards and did not pressure me to choose the most expensive. Instead of the two thousand dollar guard (lol what) Burris tried to pressure me to buy, I am using a $400 custom retainer / mouth guard that is comfortable and works perfectly.

When you first enter the offices of Dr. Bridget Burris, you may well believe "you have arrived."…read more Waiting my turn, I felt very "cared for," that the staff already had decided I was more than a client or patient, that I was welcomed as a dear friend. Of course, the dental procedures were of utmost importance, Including veneers, and crowns. I have since enjoyed a new sense of dental health, and the visual, cosmetic effect is quite an ego boost. How does one put a value on that? Ron H