1. Gutierrez Orthodontics

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    Las Cruces, NM

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    Gutierrez Orthodontics

    5.0 (2 reviews)
    Closed • 9:00 am - 6:00 pm

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    4 years ago

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    Children's Dental Clinic

    Children's Dental Clinic

    3.4(12 reviews)
    5.7 mi

    Our experience today was incredibly disappointing…read more I took my children in for their routine dental cleanings, and before the dentist had even examined them, we were told they would not receive a cleaning unless I agreed to X-rays. My concern wasn't that X-rays are never necessary--it's that they were being required before anyone had even looked at my children's teeth to determine whether they were actually needed. As a parent, I believe medical procedures should be recommended based on the patient's individual condition, not as a mandatory prerequisite for a routine cleaning. If the dentist had completed the exam or cleaning and found something that warranted X-rays, I would have absolutely been willing to have that conversation. Instead, we were told no X-rays meant no cleaning. When I questioned the policy, the staff became argumentative and brought the dentist into the conversation. He explained that requiring X-rays was to protect him from liability. Respectfully, his liability is not my primary concern--my children's healthcare is. I should be able to ask questions and make informed decisions about my children's care without being denied a routine cleaning because I declined a procedure that had not yet been shown to be necessary for them. Families deserve individualized care, open communication, and respect--not blanket policies that leave parents feeling pressured into consenting to procedures simply so their children can receive basic preventive care. We left without my children receiving the care they came in for, and that is unacceptable.

    The wait time the day of your appointment is usually over an hour. Youll just sit in the lobby,…read moreuntil they decide you can go. do not go here, find someplace else

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    Children's Dental Clinic
    Children's Dental Clinic

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    Gutierrez Orthodontics - orthodontists - Updated October 2026

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