We recently lost a family member and Trident Society stepped in and handled everything with just 1 phonemail. Ariel walked me throughout its entirety. She kept me updated from the time they took her until we got her back. I cannot ask for a better service. They have been wonderful, pleasant and caring the entire time Thank you Ariel for everything. read more

Made an appointment to see a representative for a simple cremation service. We were assigned Rosemary who ignored our repeated request for just cremation service. She kept saying she understood but continued with her flip charts of upsells that we didn't want! Though she said that they didn't operate on a commission basis- it felt that way. We purchased what we need but felt disrespected at such a sensitive time in our lives. Part 2: The deceased was shipped to LA county accidentally for cremation and then had to be transported back to OC. Never again. read more

The Trident society did a great job of handling my girlfriend's mother's cremation. This was a pre-need scenario, which made it that much easier during the pain, chaos, and confusion when a loved one passes. There are so many things that you have to deal with when it comes to the death of a loved one, but taking care of the remains in a dignified and respectful manner should not be one of them. The Trident society really went above and beyond to make this difficult time more comforting. The entire staff went out of their way to make me feel welcome, comforted, and at ease. The place itself is very neat and tidy, no cheesy background music playing, as I have experienced in other funeral homes. Homes. Just peace and quiet which was a welcome difference. They had a room set up where I was going to pick up the cremated remains, it was very respectful and very soothing. Soothing. Almost like a second memorial service. Kudos to the team at Trident for making a difficult situation that much easier. Bottom line? Nobody really likes to talk about death, let alone setting up a pre-need beforehand. I highly recommend that you do, as that will take one thing off of your plate that you shouldn't have to worry about while you're sorting out the rest of the details. Details. If cremation is your preferred way to be handled, I would highly recommend going to the Trident society. read more

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The entire process of making cremation arrangements for my mother was very straightforward. I was able to choose exactly what I wanted to have done with no pressure. Once my mother actually passed away, I was contacted by Derrick who is very friendly and comforting. He gave me a lot of information to help guide me through the various steps and kept in constant communication with me to let me know exactly what would happen next. He also made himself very accessible by phone until I actually met him in person to pick up my mother's remains. I was very satisfied with the entire process and would recommend Trident Society. read more

Great for the entire family! Full disclosure, my wife works for this Company! But I do use there service a believe it to be a good, trustworthy company! They do what they say! With the cost of burial today and in general Creamation was & is my choice! Best cost effect as well! read more

Derrick King and his staff were wonderful. They were very caring in our time of need. They were sensitive to our loss of my father and even enrolled me in 12 weeks of peace to help with the transition of losing my father. Thank you Derrick and Staff. read more

I brought my husband home with hospice a year and a half ago. I awoke one morning unable to control crying, which was different from how I usually started my day. I went to Jim and administered the Morphine and did note that his breathing was labored. I sat down in my chair and looked over to him - and knew the Lord had said, Shari you've done all you can do, let me take over now. Our Hospice Nurse took Jim's Trident Card and everything was handled expediently and I need not make any decisions, which it's doubtful I could have made that day. Mr. Derrick King of Trident in Laguna Hills stepped in and handled everything, up to and including pre-internment requirements for the Veteran's National Cemetery in Riverside for our companion urn. I can't begin to tell you the difference Mr. King made during a time of such extreme heartbreak. His work on our behalf, his compassion and his presentation back to the family of my loves remains was without measure. There is no silence louder than the absence of a beloved voice you used to hear everyday. Trident Society is highly appreciated and recommended. read more

Trident Society - During our lives we have fallen in love many times. Always with the same person. - Cremation Services Near Me - Laguna Woods, California

Both my in laws had purchased a Trident policy years ago. When they passed Trident made the process so easy . They were professional and caring, so much so my husband and I purchased a policy so out kids would have as easy an experience. Highly recommend Troy at Laguna Woods. Get your affairs in order now. Time passes way to fast. read more

My uncle had pre-arranged for his cremation. My initial call to Trident Society after his passing was a conversation with Christina. She immediately put my mind at ease and reassured me that they would walk me through every step, and they did. Both Christina and Derrick were so kind and knowledgeable. They really helped make a difficult time in my life a little easier. I highly recommend pre-planning with Trident Society like my uncle did. read more

My brother talked me into buying this pre planned service. Now he passed and we had to wait over 4 hours and 4 calls to Trident at the hospital for any one to show up to release body to trident. Now it's been 21 yes 21 days and still no death certificate or ashes. Keep making excuses and delaying. People came from out of town and had to leave and go back home because of the delay. We have 4 people who bought this and we all are going to cancel it and get our money back. This has truly been a total nightmare. read more

Thank you to Derek and the whole Trident team for your kindness, patience and compassion during the loss of our mom. We needed cremation and not a service and trident was fast and efficient. read more

Derrick and his team have been respectful and helpful through the process. They have been very informative regarding timing of various milestones in the process, which is extremely helpful as we planned and coordinated our own services. I was fortunate that my parents pre-planned Trident services, but I have been very pleased with all interactions. read more

Trident Society has been so supportive during this sad and emotional time after the passing of my husband. The transport of his remains was handled with care. Trident stayed in co tact with me throughout the process of notification to social security, obtaining death certificates and the actual cremation. I would highly recommend their services to anyone who is considering cremation. read more

My mom had set up her creamtion services with the Trident Society. They were great when she passed. Since she passed on a holiday, we weren't sure when they would be able to come. They were there within 45 mins of calling. They contacted us within a few days and went over the process. They kept us updated on the process durning the cremation and death certificate. Once they had the remains they called and set up a time to pick up the death certificate and remains. They made the process very easy. Other members of our family have set up using their services. I would highly recommend the Trident Society to take care of your loved ones with repsect and diginity during a difficult time. read more

This is not our first time working with the Trident Society, and each time we have been treated with respect and great care. Everyone I spoke with from start to finish were very helpful. They made a sad but necessary task painless and seamless. Derrick took the time to contact the cemetery where my mom will be buried with my dad to make sure they had all the information necessary for the burial. From the moment I spoke with Eric to make arrangements to the time we met with Sally and Derrick to collect our mother's ashes, every encounter was courteous and respectful. Thank you Michelle G. read more

Bianca Figueroa was such a great person to talk to. Her personal experience and empathy had us sold before she even started her informational talk. She clearly explained our options, how the entire process would go, and gave us a comfort level that everything was going to be OK. We feel so much better now that we have our pre-need arrangements settled. It was a pleasure to work with Bianca. We feel confident recommending her to our friends and family. read more

My mom passed away the end of May and she fortunately had made her desired arrangements with Trident in Laguna Woods, making an emotional and difficult time easier. Derrick King was instrumental in helping me with all details showing kindness and compassion with every interaction we had. Derrick, thank you immensely for your thorough explanations, support and sincere kindness. I am very grateful. read more

If you're here reading this review, it's probably because you're searching and I'm sorry. Take a seat and get some good lighting because this is the one that you want to read. This is the most serious review I've ever written, and I'm doing it while I'm still raw so none of the passion is lost. First of all, if your mother tried at all, forgive and love her now because when she's gone, you'll never feel more alone. And when you're in that place, you should be able to lean on the professionals. My mom passed away three months ago. Trident Society came highly recommended by a group of nurses that were absolute angels. I can only imagine that they have no idea how Trident Society really operates. When I made the appointment, everything was easypeasy. I walked in, I talked to theresa earlywine, she was lovely. It was a straightforward process, a singular fee, she ran down how it would work, and we would worry about the little details (urn, keepsakes etc), when the time came. It seriously took about 45 minutes max. I felt as positive as one could about it, there was so much going on at that time, and this was months before my mom left me. Unfortunately, that day did come, and hospice called their usual mortuary, a mortician showed up, he was absolutely amazing. He was thoughtful, compassionate, dressed well, and personable. I wish I would have used his services. Regrettably, we called Trident, and they sent two very young gentleman out in dusty, linty, faded, wrinkled clothing with white gloves that look like they belong to their daddies because they were so large, and just the presentation was like !This is not who I want my mom to leave with! They were soft spoken like they were scared, and so inexperienced, I felt like they couldn't have been properly trained to handle my mom gently, they are kids. They can't even pick out the right sized clothes. As one can imagine, that day was chaos, and I waited on a phone call from Trident. And waited. On day two or three, which is hella long when you want to know where your dead mother is, I got a call back from Derrick King, and he actually said that because I had called him twice and left a message, that he told his other clients they would have to wait because obviously I was important. I'm sorry, what? I have one mother and I don't know where she is after I've been with her every single day for almost a year, I'm an only child, !and none of this should matter!, I just wanna know where my mom is. Is that OK? I'm sorry to bother you, Derrick King, would you please please please tell me where my beautiful mom is? Is that how I should've approached it? Begging. Because I wasn't rude, so why are you? I don't know. After a couple of very cold calls with him, I asked my husband to take over; my husband also found him to be extremely rude and dismissive, and we then asked to be switched to a different funeral director, which they had none. But because of his message to me (that he had to put off other clients), they gave our account/case, I don't know what it is called, but they gave our situation to Christopher Turner from the San Diego branch. Christopher was a bit more communicative and much less rude. But they were still hella slow. There were certainly some extra steps involved in my mom's afterlife care, but nothing unique and I can't imagine that this is the first time Trident Society has had to deal with something like that, so maybe everyone needs to be retrained. We had to call them every step of the way, we only got return phone calls in the end. And I mean in the end while I'm waiting on my mother's ashes and I'm waiting on the keepsakes, I had to call them like accounts receivable, and ask them where my items were. And then some of them weren't even what they were supposed to be, but who has time to follow up. I'm spending 75% of my time crumpled on the floor, crying, and in grief therapy appointments, but I gotta slow down on trying to live each day because I gotta call Trident Society? Who took $3000 from me in 45 minutes, to find out where my precious mom is, or why her ashes and keepsakes weren't presented to me the way they told me they would be presented to me. When my dog died, the veterinarian sent a courier to my home with my dog. Trident Society, no no no no no no, they're gonna ship your loved one via USPS, and then they're gonna leave them on the front porch like an Amazon package. As my mom would say, "For shame!" For shame indeed. read more

I lost my mother to cancer recently. In the whirlwind of paperwork and notaries and that schizophrenic bounce between being a strong adult and bawling like a baby because she is gone, Trident Society carried out it's duties with proper care, reverence, and diligence. Despite being short staffed due to illness and other factors, Derrick King took the time to ensure each step was explained properly and each document was filled out. During a difficult and unpleasant time, he's the type of person you want to ensure any additional pain isn't felt from the administrative process. I appreciate it greatly. read more

Trident Society is a complete scam. Do not trust the reviews giving them more than a single star. I work with a funeral home that trusted them to pay us for cremation services and here we are 4 months later and still no payment. And of course, the family blames us for their inability to pay. We have since had to deny all future claims from Trident, CSI, and Neptune society as a result. These corporate owned businesses scam families into purchasing prepaid plans, telling them they are accepted in every state, which they are not. Then they scam the funeral home trying to take care of the family. read more

My father in law passed away March 2024 and fortunately, many years ago he made final arrangements with the Trident Society. Upon his passing I contacted the Trident Society. They were compassionate, professional and timely during all interactions. We met with Derrick King and he made us feel at ease as he explained the process and he answered almost all of our questions before we asked! Derrick is compassionate, friendly, helpful and thoughtfully supportive. We highly recommend Derrick King and the Trident Society. read more

From the beginning to the end, Derrick King at Trident Care in Laguna Woods, California walked me through all the steps and kept me informed throughout the whole process. He is an asset to your company and a kind and compassionate person. His caring manner shines through his actions even when talking to him on the phone. Thank you for your support during this heartbreaking and stressful time. read more

Years ago, I paid $1,000 for prepaid cremation, which seemed like a good idea because funeral homes had a monopoly on cremation at that time and charged a lot for the service. More recently I got a letter asking me to sign up with Trident Society, so I called back to say I was already a member, but they replied that the Trident I signed up with, I think it was Trident of Newport Beach had gone bankrupt, and the Trident that I was talking to me would not honor my membership. From now on, I will keep enough money in my savings (a joint account payable upon death) for my family to shop for cremation services. read more

On behalf of the Ornelas Family: We were very pleased with the services. Derrick made it easy during this difficult time. read more

I cannot say enough for the comfort and peace of mind that the whole Trident Society process has provided for our entire family. From the initial recommendation of my husband's HOSPICE Social Worker to make pre-need arrangements in accord with our wishes through the assistance at his death by Derrick, to now preparing to accept his ashes in the exact type of Scattering Vessel that our family has agreed to, we are very appreciative of the whole process with Trident Society. The patience, professionalism and empathy has been truly inspiring at a very challenging time in our lives. It has provided us with a beautiful closure to move on with our lives, especially mine after 62 years if a wonderful marriage to my husband and father of our children. Maryann McKinley read more

We had to make arrangements quickly with the Trident Society and Derrick King was very helpful and kind. When my husband passed, the young women who came out to pick up his body were very kind and professional. Derek kept us informed of everything that was going to happen and answered any questions. The urn for the ashes is beautiful. I highly recommend Trident Society and Derrick King. Kathy Madigan read more

Derrick King guided us through this devastating process. I'm grateful for his care and kind expectation management. He took care of every detail. Derrick kept us informed every step of the way and informed us of all the potential "gotchas" and pitfalls. I would recommend Trident to anyone. Thank you Derrick! read more

Bianca Figueroa was excellent. She was very professional and Empathetic at the same time. I would recommend asking for her if interested in Services. I have used her to assist with wishes along with recommending her to my friends. Trident handled my father's cremation in 2019. The whole experience was exceptional. Bianca had helped our family in Orange County but is also based in San Diego. I just wanted to acknowledge excellence. Bianca was just fantastic. read more

My husband & I attended a presentation in Long Beach for the Neptune Society. We were assured that they have excellent customer service. When we expressed our interest in purchasing a cremation plan, we were informed that a representative from the Trident Society will follow up with us. Apparently Trident handles the Orange county and San Bernardino county. We did receive a follow up the following day from a representative at Trident. She was quick to rush us through the process. However when we received the documents in the mail, it was not the plan we discussed. We tried reaching the rep three times for at least a week and finally ended up reaching out to the rep for Neptune Society who did the presentation. He was able to contact the rep at Trident who finally returned our call. Now the rep at Trident informed me via phone call last Tuesday that she would straighten this out and send us corrected documents which will be sent via FedEx. Now this was at least 6 days ago. We're still waiting. I would give Trident zero "0" stars if that was an option. Can someone at Trident help in following up or should we just cancel this whole deal? read more

We had prearranged for my mom's passing . When she passed , everything went like clockwork work . - One call was made by hospice and I got to just be a daughter . Christopher and Derrick were terrific . They deal with death probably daily, but most people don't . They were compassionate and kept me informed of what was happening and when I could expect to get my mom's ashes and death certificates . Much thanks to them and Trident Society . read more

Hi consumers I sadly have to tell you that about two years ago we invited a agent from trident society from orange county office we invite her in to hour home my wife gave her enchiladas I told her ibwsnted to buy the service for my wife but as sneaky as she was she also sell me one with out my consent & later around we fine out she hot fire & she was the top manager sales lady any way it took us almost a month to recover our money so if I was you customers I check thing twice they prayed on the week & now these other agent from pine vally had the ball to tell me that I was not the right client fir the company because I cancel on her if she wa s the howner ok but come on just a sales agent to tell that to a c customer very unprofedional read more

Derrick was so gracious and helpful in assisting me with making the best decisions possible after the passing of my mom. Derrick, thank you for paving the path and always being considerate during the families mourning. Bill read more

Great customer service! So informative with all the information needed for after death. I would highly recommend to anyone. Thank you Derrick King read more

Received service- fully explained- as a Veteran desire my ashes be be placed in a crematorium at Miramar National Cemetery I am satisfied and feel that my remains will be taken care of read more

Derrick was respectful and honest in his dealings with us as a family. He did not upsell or try to take advantage of us. He listened and made thoughtful suggestions. He did all the paperwork and everything we needed done. It's was very easy to deal with Trident. read more

Derrick was great!! Very very responsive, helpful, informative and personable! He called, emailed me every step of the way. Thank you Derrick and team! Earl and family read more

Been trying to get a refund since July 2022. No one cares. Just pass the call. It's like I'm speaking with dead people. NEVER use this abusive service. If you have any life left in you RUN the other way. read more

I found Trident Society to be extremely helpful. Derrick King helped me throughout a very difficult, sad time. Everything was handled quickly, professionally and dignified. I would highly recommend Derrick to with all aspects of cremation . read more

My mom, Mary Field, recently passed away and I had the pleasure of working with Derrick. He was very considerate and sympathetic while also being efficient and informative. I would also like to acknowledge the other people I talked to on the phone as being very professional and caring. I would recommend Trident Society to anyone seeking pre-paid cremation services; overall a great experience. Sincerely, Marcus Field, Brea, CA read more

My mother in law purchased the plan. She passed away 4 weeks ago, & her body was picked up by Trident. I have left 3 phone messages & 2 texts and cannot get a single reply, we have no idea what the status is of her remains is. My husband found a contact number online and reached out- he was immediately inundated with solicitations trying to sell Trident services, yet we cannot get the courtesy of a reply as to the location of status of our loved ones remains. This is deplorable. read more