James, the owner, was outstanding! He responded promptly and was able to take care of our carpet…read morecleaning needs the same day. We had recently fostered three dogs who weren't housebroken, and our carpets definitely showed it. James cleaned them thoroughly, and now the entire house looks and smells fresh again. He even went the extra mile by leaving us a bottle of enzyme cleaner for future use. Exceptional service -- we'll definitely be using him again!

James did such a terrific job cleaning our two carpets that we had him come again. We will keep…read moreJames as our go to carpet guy- super professional and empathetic to our needs.

Heaven's best was very responsive, quick to schedule an appointment (I'm talking next day), easy to…read morework with, and very fair in pricing. It was a difficult job due to a lot of pet hair and pet urine, and when they finished, the carpets looked new and smelled so clean. It was a rental unit, and even the rental agent commented that the carpets looked exceptional. I would definitely recommend!

Easy 5 stars. Real review and I had them take care of two rooms for me. While I didn't have devils…read morecoming from my dogs, I did have mildly dirty paths from them coming into my living room. Mark and his son were prompt, professional, and completed my job with great results. Being a military vet, I try to use fellow brothers. Mark is a Marine and the same attention to detail we have in the military he uses in his cleaning. Honest and price conscious! I'll have them back next year and from then on! Thanks brother!

Frank and his team at Heaven's Best Carpet Cleaning are an exceptional team and the go above and…read morebeyond with every service. They are always professional accountable and provide superior service. I would recommend them to anyone needed their services!

From the owner: Our business is based on Customer Satisfaction. We care about all of our customers and focus on…read morebuilding a business relationship versus a one-time service. By paying attention to customer's needs and concerns rather than just making a sale you get a better job of cleaning and we get a long term customer. Everyone wins! By paying attention to every small detail we catch little things that often get missed. Another win - win. Customers love it. Our Denver cleaning business has grown on word of mouth referrals and our customer's reviews. Every day we focus on this quality and pride of workmanship and instill it in all our employees.

Jim does a great job. He has been cleaning our carpet since '91. He is hardworking and trustworthy…read more He has cleaned our couches also. When he is finishes the carpets and couches look like new.

I'm so happy to share my experience with Damian! I was able to get an appointment within just a few…read moredays (which I have a feeling isn't the norm!). He was probably the quickest and most responsive service provider I've ever worked with--excellent communication and very informative, offering different package options based on my needs. I decided to book after reading his great reviews, and I couldn't be happier that I did! My pup has been sick over the past week (IYKYK), and I also had some red clay mud tracked in on my front steps from ongoing new construction and workers coming and going. My home is three stories, so not a small job! Damian walked through the house with me, explained his method of treatment, and then got right to work. I was shocked when several stains I thought would never come out actually did! My house smells so fresh, and Damian was an absolute pleasure to work with. Hire this young man who's working hard to support his family--he's knowledgeable, friendly, and diligent. I couldn't be more pleased with both the results and the value. Thanks, Damian! I look forward to working with you again on future projects

Very reliable,on time,did a great job cleaning my carpets in my new house…read more Really recommend this guy And price is affordable

Martin was prompt and professional. He did an outstanding job cleaning four rooms of carpet in our…read morehome. His pricing is very reasonable, too!

I had ACM out after work was done on the house. they were able to remove oil-based paint stains as…read morewell as miscellaneous stains like coffee and ground in dirt. Very pleased and will have them back to do the rest of the house!

*Note: I haven't received carpet cleaning services from Heaven's Best, but I feel compelled to…read morewrite a review as I have, at 10:00 am, already called over ten carpet cleaning companies in the surrounding areas seeking services this morning. Of those, only three companies answered my calls, and those who answered sounded irked and/or did not have a schedule of availability on-hand and would need to return my call later in the day or early next week (what!?). Bret Wooten of Heaven's Best Carpet Cleaning immediately answered my telephone call this morning and was patient, kind, and understanding as I expressed my needs and concerns. It was a relief to finally speak with someone who did not seem hurried or irritated that I was needing to use their business for services.. Heaven's Best Carpet Cleaning is not located in Boone, NC, but the company does service this area with some notice. His next availability for my needs is not until early July, so I am unsure if I will be able to wait that long. If so, however, I will certainly schedule an appointment with this company. I feel genuinely compelled to write this review and mention the top tier customer service I received on the phone this morning. If you are seeking carpet cleaning, I highly recommend calling Heaven's Best.

From the owner: Serving all of Catawba County, Heaven's Best is a company you can trust. Our cleaning technicians…read moreare clean courteous, knowledgeable, trustworthy, and prompt. We take pride in our work and realize customer satisfaction is critical to success. Our services include residential & commercial carpet cleaning, upholstery cleaning, wood floor cleaning and polishing, tile and grout cleaning, spot and stain removal, fabric protection, and minor carpet repair. Our customers tell us we are the best carpet and upholstery cleaners they ever used. At Heaven's Best we believe in providing McKinney honest value and exceptional service at a reasonable price. AND its dry in one hour! Heaven's Best Carpet and Upholstery Cleaning of Catawba County is an independently owned and operated franchise of Heaven's Best Carpet Cleaning.

STOLE MY RUG! They…read moretold me my cowhide rug needed to be cleaned a special way and would need to be taken back to the shop. I was told it would take two weeks. It is over two months since and every time I text trying to get it returned I am given the run around. My rug was $600 and this is so unprofessional and disappointing. Images attached of texts trying to obtain my rug.

I was extremely disappointed in the service I received from CCC. I dropped off a very valuable but…read moredirty (dog owners) Oriental Rug to be cleaned. I picked it up when it was supposedly ready and, since I was in the middle of replacing my hardwood floors, stored it, still rolled up for a couple of months. Imagine my surprise when I unrolled it, expecting a clean carpet, only to find it not only stunk, but still had dog hair on it. I would never recommend this company nor will I ever use them again.

if I could give no stars I would. They first came in the house and tracked in a ton Of grass and…read morejunk. They were having trouble getting the water to work in one of the sinks so they tried hooking it up to all of the sinks and scratched up both of my faucets, then they attached it to my washer to get water and did not connect it back securely so it leaked all over my floor and I had to pull the carpet up in there. What a disaster. They were rude too.

They are coming back out to take care of the issue. Thank you Stanley Steemer. Much appreciated mread more