I would advice the whole team to ask OPEN-ENDED questions to their customers. I understand everyone…read moreis trying to make a sale, but make sure to put customers' needs first before yours. To the manager, educate your employees on services that T-MOBILE provides. If I were a secret shopper from corporate, I'd personally close this store down for 2 days just to re-train the whole team, go over the brand's policies, offers, services, etc. I won't bash anyone on here from my experience, but 2/5 rating says a lot.

The APP does not work to do your claim. Then you call customer service and they tell you go to your…read morelocation for help. So go to the store at the mall. Everyone sits around can't figure out how to help. It does not help when your workers have nails so long they can't even type with out making errors. This is a constant at the mall they sit around and NEVER seem to be able to help. They will say use the APP that does not work! Absolutely terrible service!

Came to drop off my phone for a trade in should've taken 10mins max, Waited my whole lunch and they…read moreweren't able to help me wasted my time

Formerly a Sprint store now a corporate T-Mobile store, this place is awesome! They recently went…read morethrough a remodel, and the store looks sublime. A great location that deserves more recognition and praise; I went into the store initially needing some tech support, they have a team of techs that handle problems related to phones, and my god they are GOOD, they're well informed, professional, and courteous. They handled my issue and redirected me to the T-Mobile reps afterwards, who were equally as good as the techs as they guided me toward a device upgrade at a super good deal! 5/5! A big thank you to the T-Mobile representatives that allowed me to take the pictures for this review!

Amazing team, great service and accuracy is top notch. Travis is honest with his estimates.read more

It's really hard to find competent help these days in the wiring/internet business. Travis came out…read moreto look at a building wiring issue and confirmed my suspicion that some ethernet cabling was completed busted. He presented a few options to fix - we went with the most gold-plated option to make sure the issue doesn't recur. The wiring job was completed in about 3 hours from start to finish and works perfectly. Great job and highly recommended.

I wanted to run ethernet through a brand new house and needed both an explanation of how to do it…read moreproperly as well as a bid in case it exceeded my skills. CSC was Phenomenal on both fronts. Toby has a wealth of experience, knowledge and patience as he explained how ethernet should be installed in a residence. For a nominal cost he ended up helping us with running the cables while the walls were still open, and we will likely be bringing CSC out to head the cables and set up the final hardware once we've moved in. I really appreciated his willingness to provide a service to the community as no one else returned my calls, and they went above and beyond my expectations. They are a very professional outfit will all the tools, skills and knowledge to take on jobs on any size. Them being a pleasure to work with was just a bonus.

This is a locally owned and staffed company that excels at providing knowledgeable, cost-effective…read moreand courteous service. As a project manager for a local electrical contractor, I have sub-contracted with CSC for many years to install network cabling, CCTV, and access control systems for commercial construction and remodel projects. They are easy to work with and have provided expert advice and quality installations on all kinds of projects, including hospitals, medical office buildings, amusement parks, schools, and industrial facilities. They have on staff one of the most knowledgeable experts in telephone systems in the region. I would not hesitate to recommend them to service and install your high-end telecommunications, security or access control project.

I Wire has done a great job for my residental property. I live in the valley and I Wire had the…read morebest rate, knowledge and comprehension of what I (the customer) wanted. I Wire took the time to listen and customize my security camera needs around a 2 story house. Also answered and answers any questions or trouble shooting I needed. When it comes to customer service, professionalism, and price. I Wire does the job done right.

From the owner: iWire Networks primary business is the deployment of fiber optic and copper cable infrastucture…read morewhich incorporates complete phone systems, computer network design, and IT support. iWire Networks is commited to providing our customers with quality service, trained cabling professionals and project managers who maintain strict adherence to all OSHA, Local, State, Federal, and customer safety policies/procedures. iWire's client response department is available 24 hours, 365 days a year, to respond effectively to your maintenance needs.

Randy and Irving were awesome! We came in late (like, 10 minutes before closing on a Friday night)…read morebecause my friend lost a phone. Randy took time to talk to us and give us some options- we didn't feel rushed at all, but decided to think over the options and come in the next morning. Irving was helping us, and Randy continued to help us with great customer service, a big smile, and outstanding character. I, personally, am loyal to T-Mobile because I've had nothing but great service from them, but this really iced the cake for me. Cheers to the whole team there!

Guillermo helped me with my phone. For some reason, I was unable to receive or send multimedia…read moremessages. He replaced my sim card and my phone has been working ever since. I rely on this function for work, so this was crucial for me. THANK YOU GUILLERMO!!!