This clinic takes care of 4 of our animals. Prices of vaccines and standard care is very…read morereasonable. Recently we had to put down one of our dogs. The care and compassion they supplied was incredible.

The staff are all so kind and professional. I've been being my pets here for almost three decades!…read moreTheir compassion when my elderly pets passed meant a lot to me. Now that my finances are extremely tight the staff has helped me figure out how to cover my pets medical care. I love everyone here!

I have used this veterinary hospital for at least 15 years and have always been very satisfied with…read morethe care my pets received until a recent experience. My dog requires prescription diet food, and I asked the office to approve the prescription through Chewy after Chewy informed me that the request had not been authorized. When I contacted the veterinary office, I was told they no longer approve prescriptions through Chewy and that I would need to purchase the food through their online store or come in person to pick up the prescription. I explained that this was not possible at the time because I was on my way to take my husband to the emergency room and my dog was running out of food. I asked if an exception could be made given the circumstances, but they declined. I found this response to be unnecessarily inflexible and lacking in compassion, especially considering my long history as a client and the urgent personal situation I was facing.

After years of spending thousands of dollars on a rescue kitty, I am stuck looking for a new vet…read more We had a bleeding kitty and they refused to see her without an appointment. When I asked if they could call with any cancelation the woman became confused. When I tried to explain the symptoms, the lady accused me of yelling. I could NOT get her to understand and she hung up on me over and over. I begged them to give my # to Dr Brown so I could get a referral and they refused. ITS NOT POSSIBLE FOR AN EMERGENCY RESPONSE TEAM TO MORE INSENSITIVE OR MORE UNPROFESSIONAL. SAVE YOURSELF THE YEARS OF $$$$ to be disrespected as your cat is bleeding all over the house. ST JOHNS VET YOU SHOULD ALL BE ASHAMED!!!!

Amazing team, calmed me down when I was terrified, really reassuring. They sent me home with the…read moreright medication and everything. I will recommend them to all my friends.

Great service. Super compassionate, informative, and patience with all of my questions. Impressive…read morecare and attention to your pet of what I witnessed with other patients as well. My dog needed emergency surgery and he was seen and attended right away. Would definitely recommend. Took great care of my Clyde and treated them like their own. Facility was clean, neat and organized.

I posted this review on Google, but I desperately want to share my story. I am so delighted with…read moreAntigua Veterinary Practice. I cannot say enough good things about the caring, competent people at this vet. If you live in the area and are looking for an incredible vet who will take care of both you and your fur babies, this practice is it. To make a very long story short, I called them in tears, terrified that Hurricane Dorian was going to prevent us from being able to treat my dog's cancer fast enough to keep her with us (she'd been diagnosed that morning from a much less kind vet). The staff at Antigua listened patiently as I explained that we'd just lost our old dog to cancer the month prior, that our puppy was only a year and a half, and made time to see us that very afternoon. Amid the hurricane, my panic, the preparations they were making to ensure the creatures in their care were safe from Dorian, they made space and time for us. And after the hurricane had passed, they squeezed my dog into a surgery slot the next day to make sure she was given the best chance at life--they did this even though they were booked up for a month and a half, and were no doubt working with people whose animals had been injured during the storm. I have been to several vets on and around Anastasia, and Antigua Veterinary Practice is head, shoulders, knees and toes above the rest.

UPDATE: Unfortunately, I have to update my original review…read more I initially had a very positive experience with this office when I brought my 9-year-old Yorkie, Chance, in for his dental evaluation and cleaning. I was impressed with the communication, the detailed estimate, and how everything was explained to me beforehand. Unfortunately, after his dental cleaning, I discovered that approximately four teeth on the right side still had a significant amount of tartar buildup, despite Chance having already been under general anesthesia for the procedure. About two weeks after his cleaning, I noticed the remaining tartar and contacted the office. The manager asked me to bring Chance back in so they could take a look. I also took photos and emailed them to the office. After reviewing the photos, the veterinarian apologized and acknowledged that this was not up to their standards. They agreed that a partial refund was appropriate, which I do appreciate. They offered a $125 refund, explaining that the cleaning portion of the approximately $1,300 procedure was around $160. They also offered to put Chance under general anesthesia again and complete the cleaning properly at no additional charge. While I appreciate that they offered to correct the issue, we are not comfortable putting Chance through general anesthesia again simply because the original cleaning was not thorough while he was already under anesthesia. He is 9 years old, and we feel that if he was going to undergo anesthesia for a professional dental cleaning, the expectation was that all of his teeth would be thoroughly evaluated, cleaned, and X-rayed during that procedure. Because we don't feel comfortable having him anesthetized again, we now have to pay another $185 at another facility that uses a different approach, wrapping him up like a "burrito" and cleaning the tartar above the gumline. It's not the ideal solution, but we would rather do that than put him under anesthesia again. Ultimately, this means we are paying additional money and going through the inconvenience of having his teeth treated a second time when we had already paid approximately $1,300 for his dental procedure. I completely understand that mistakes happen. We are all human, and I don't expect perfection. What was disappointing to me was that the inconvenience and additional expense this created for us did not feel adequately reflected in the $125 refund. I also had to take time out of my day to bring Chance back to the office so they could confirm what I had already documented in the photos, that there was significant tartar left behind. I do want to give credit where it is due. The veterinarian apologized, acknowledged that the result was not their standard of care, offered to redo the dental at no charge, and emailed me copies of Chance's dental X-rays when I requested them. I appreciate those things. However, as a dental hygienist myself, I understand the importance of a thorough cleaning, and as a pet owner, I trusted that Chance's dental procedure would be completed properly the first time. The biggest disappointment is that he went through general anesthesia for a procedure that ultimately wasn't completed as thoroughly as we expected, and now we have to find another way to address the teeth that were missed. I wanted to update my original review because while our initial experience was very positive, the outcome of Chance's dental procedure and the way the situation was ultimately handled left us disappointed. I hope the office takes this feedback seriously, because I do believe mistakes can happen, but the goal should always be to make the patient, and in this case, the pet and their owner, whole when something goes wrong.

We have gone to Shelton Vet for many years with everything from goats to cats and several dogs…read more The care, attentiveness, professionalism and respect are gone since Dr. Piccone left. Dawn promised refills on meds and that was 4 days and 3 phone calls ago! Dawn was abrasive, abrupt and dismissive when we made two of our three calls. Still don't have them and Madison said there was some sort of computer malfunction after 20 minute hold today. This is for my service dog and is beyond unacceptable. We are now urgently looking for another vet. I no longer trust these people. Horrible.

Dr. Lori treats my Giant Schnauzer as the baby she is. Gets down on floor with me to gently take…read moreblood work as she cannot be restrained as she will alligator roll and try and hide herself under chairetc. She treats her gently and is professional in her care of her and my other 2 dogs.

When my 80lb dog could not walk, I needed assistance getting him in the car. I was referred to…read moreHappy's vet by an animal taxi service that could not help me. It was the best call I ever made. They came out to my home, set up their equipment, got my dog up 5 stairs and did their exam. They were so good handling him (he hates everybody) and when done, they put him on my porch so that he was out of the weather. The tele-visit I had with the vet was phenomenal. She clearly cared and was very patient in explaining the situation and how we would go forward. I recommend this vet to any and every one!

I can't say enough good things about my first encounter with Coastal Tails. My dog is terrified of…read moregoing to her regular veterinarian that she has been to for 16 years. She was so at ease being seen at home. The mobile vet clinic is exceptionally clean and comfortable. Both doctors were very warm and professional while treating my pooch! I will definitely be using them from now on!

The trainers are very earnest, caring people. They use humane methods --lots of positive…read morereinforcement. My puppy got sick, hence the training ended....

Working with Sandy Paws was a wonderful experience. There is a noticeable and positive difference…read morein my dog's behavior. They are very flexible and reliable. I am appreciative of their expertise and highly recommend them to anyone.