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    St Augustine Regional Veterinary Emergency Center

    3.8 (49 reviews)
    Open Open 24 hours
    Updated 3 months ago

    Services - St Augustine Regional Veterinary Emergency Center

    Pet physical or wellness exam

    Pet vaccinations

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    Reviews With Photos - St Augustine Regional Veterinary Emergency Center

    Julianna S.

    Our poor Halo had some severe GI issues yesterday that warranted an emergency trip. Staff were incredibly friendly and very understanding of Halo puking in the waiting room multiple times. They mopped it up and never made it feel like an inconvenience. We were seen quickly and the vet who took care of us was fantastic. Younger gentleman (I'll need to edit this with his name). I was very concerned with price as previously for an emergency obstruction surgery elsewhere we felt taken advantage of. That was NOT THE CASE here. They only did what was necessary and the cost was very reasonable for emergency care at midnight. Honestly it shocked me how low it was. Halo came home and slept really well. Woke up in good spirits and ate a little food. I am so thankful we came in last night and were able to ease her discomfort. Thank you!!

    Mylo
    Alexandra T.

    Good day, everyone. My name is Alex and hope you are having a great day. I would like to start off with saying how extremely uncomfortable and terrible I feel about typing this post. But as a fellow beloved pet owner, I sense an obligation that everyone should be warned of the potential experience they might have with this facility. Now I recently got a new puppy by the name of Mylo back in September. Black goldendoodle. Super cute. It was an early Christmas gift from my mother as we recently lost our other dog, Lexi. Mylo was all fun and happy until one particular Thursday morning when refused to eat. Immediately I thought that was strange, however dismissed it as we recently altered his food, upon leaving it there in case he would take a bite later on in the day before heading to work. Upon returning home late, my family and I noticed he hadn't eaten at all. That same night he began to vomit bile combined with blood and we just knew instantly something was terribly wrong. We rush Mylo to this hospital upon recommendation of his initial veterinarian. The staff were wonderful, except for one, the vet themself. We found it a little odd that we weren't able to witness the examinations as that is what we're use too. Nor were any fecal or blood tests performed to our knowledge. But once again, dismiss it as they were the specialists, not us. The vet was a bit rude, informing us that he didn't see nothing wrong with Mylo as he appeared healthy and that he possibly ate a sock or something he wasn't suppose too recommending x-rays. We decided against them as we assumed if it was indeed something Mylo ate it would just eventually vacate his system. Unfortunately, when we got home, the vomiting continued, becoming brown with even more blood. Not comfortable with returning, we sought help with another clinic to get a second opinion. Mylo had parvo and could have died that weekend, possibly into the next week if he wasn't treated properly. We couldn't comprehend how as he had already received two of his parvo shots and is kept away from other dogs, however, the other vet he could of still gotten anywhere despite his vaccination. The other vet couldn't comprehend why at the very least a fecal test was done, but they weren't there and couldn't speak on the behalf of the first vet. That weekend was sleepless and food less as me and my family did everything and anything to preserve Mylo's life. Cleaning like no tomorrow. By the grace of god, he survived and is now 6 months all cheerful and go lucky. Furious. Hurt. As I still remain. I requested to speak with a manager trice and was able to get a hold of one stating they couldn't get back to me a certain date. Now mind you, I was never angry or disrespectful to anyone, I just simply wanted my money back as they could have nearly costed me my dog's life if I didn't listen to my gut instinct. And upon feeling like I was being given the runaround, I decided to dispute the bill with my credit card company. Unfortunately, just recently I learnt it to be unsuccessful. So, I beg of you, before spending a dime here, please, please be cautious. I'm sure they are a great place, they just weren't to us and it will surely be one I'd never visit again...

    Happy healthy"Kai" after this amazing staff saving his life! Thank you!!!
    Bridget S.

    We are so grateful to the amazing staff for saving our sweet dog Kai's life this weekend . After taking him to another vet and getting no help or answers we scooped Kai up and went straight here. He had not ate in 5 days or kept water down for 4 days. He was extremely dehydrated, lethargic and he was deteriorating by the hour. This staff and amazing veterinarian immediately gave fluids, steroids, antibiotics, nausea meds, and we left with high hopes. He kept all fluids down and began eating slowly. By yesterday Kai was running down the stairs happy wagging his tail wanting to eat everything! He's back to playing with his toys. Thank you all for saving Kai and the professionalism, empathy and quick action for our fur baby. I did leave a honest review of the vet that treated our dog like a money sign and not concerned of his health at all. That vet was Del Mar veterinary hospital. This man Ramon Nieves is not a qualified veterinarian and has no business treating animals. Here is a picture of Kai today so happy and back to life!!!

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    23 hours ago

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    6 months ago

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    1 year ago

    I recommend yes because I was quick to bring my dog with a concern and the nurse came out and looked at her and helped me relax

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    7 months ago

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    2 years ago

    We brought our dog in with an aural hematoma. They fixed him up well and thr price was reasonable. He's healed up and back to normal.

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    4 years ago

    I've been at this and the prior location. The vets and staff are efficient and very kind to my dog.

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    Page 1 of 2

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    Review Highlights - St Augustine Regional Veterinary Emergency Center

    The staff was compassionate and upfront with the cost of everything prior to doing any testing or providing treatment for our dog.

    Mentioned in 5 reviews

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    St. Johns Veterinary Hospital

    St. Johns Veterinary Hospital

    3.8
    (60 reviews)

    I have used this veterinary hospital for at least 15 years and have always been very satisfied with…read morethe care my pets received until a recent experience. My dog requires prescription diet food, and I asked the office to approve the prescription through Chewy after Chewy informed me that the request had not been authorized. When I contacted the veterinary office, I was told they no longer approve prescriptions through Chewy and that I would need to purchase the food through their online store or come in person to pick up the prescription. I explained that this was not possible at the time because I was on my way to take my husband to the emergency room and my dog was running out of food. I asked if an exception could be made given the circumstances, but they declined. I found this response to be unnecessarily inflexible and lacking in compassion, especially considering my long history as a client and the urgent personal situation I was facing.

    After years of spending thousands of dollars on a rescue kitty, I am stuck looking for a new vet…read more We had a bleeding kitty and they refused to see her without an appointment. When I asked if they could call with any cancelation the woman became confused. When I tried to explain the symptoms, the lady accused me of yelling. I could NOT get her to understand and she hung up on me over and over. I begged them to give my # to Dr Brown so I could get a referral and they refused. ITS NOT POSSIBLE FOR AN EMERGENCY RESPONSE TEAM TO MORE INSENSITIVE OR MORE UNPROFESSIONAL. SAVE YOURSELF THE YEARS OF $$$$ to be disrespected as your cat is bleeding all over the house. ST JOHNS VET YOU SHOULD ALL BE ASHAMED!!!!

    St Augustine Animal Clinic

    St Augustine Animal Clinic

    4.4
    (18 reviews)

    HUGE RAVE!!!! I believe in giving credit where credit is due. Dr Jack Schmidt, Alan and his staff…read moreare AMAZING. We have 6 cats (yes we are the crazy cat people) and he has managed to save not one but two of my fur babies. One of them twice. One accidentally got out and was attacked by what we believe was a raccoon. Dr Jack had to shave him in so many places he looked like he had the mange. 53 stitches and 4 trips later he is back to his normal self. Most recently we took in two strays. Ace and Spade were approximately 5 to six weeks old when one of our other rescues Harvey led us to them. We were having trouble catching them and I called Dr Jack's office and they helped me catch them. They were evidently just thrown out of a vehicle because poor Spade was suffering from malnutrition, had a healing broken bone and we thought she wouldn't survive. Dr Jack brought her back. Her sibling who was probably traumatized still will not let us hold her, with their help at the office Ace will actually come to us now. Which leads me to the second time he saved her. She got out when we were having some work done on the house...she was probably hit by a car. Her little broken bones he took care of with 6 laser treatments. They loved on her as much as we do. He is AMAZING! Im attaching a few pictures. She is now getting around and making a quick recovery. Thank you DR Jack Schmidt! You Rock!

    This past Monday, we had to do the hardest thing in our life and put our sweet Labrador down…read more Through heartbreak, tears and sadness this office was professional caring, sweet. Provided tissues treats for the dog gave me a little jar full of his hair. Than 4 days later I go to pick up his paw print, there was a sympathy card signed by all the staff, as well as another card with the print of his nose and paw. Saying from my nose to my toes I was loved. Had me crying all over again in the park lot. Thanks everyone

    St Augustine Regional Veterinary Emergency Center - vet - Updated July 2026

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