Terrible, terrible.. if you call to get something done they might call you back in a week or may not call at all. .I will never buy anything from them again . all they care about is a dollar. LARRY AND VENUS ARE TERRIBLE AT CUSTOMER SATISFACTION .kubota credit corp isn't any better..I switched back to John deere..I'll never buy another kubota. ...don't buy anything from .....tri county international in muscle shoals, AL.... read more

Unprofessional company. No customer service, phone skills or sales skills. Girl named Lashay answered the phone every time. Put on hold so she could "get the dog". Couldn't talk to a sales person because they were "outside with the dogs". Call at 9:00 a.m. asking if they are negotiable on a used tractor I was quoted the previous day, Lashay said she'd call me back in just a little bit. No call back.....4:50 p.m. I call back...she says "Oh, I forgot to call you". She says they couldn't negotiate any on the price, so I asked if there was anyway I could talk with the owner, because I had cash and was ready to buy today. She says "probably not, cause we're getting ready to close, but I'll check". I wait all day for a call, now they don't have time for me because they're closing in 10 min? End up talking to "Larry" the owner and he was even more unprofessional. Unwilling to negotiate at all on the price which was way too high considering the seat of the tractor was clearly damaged in pictures emailed to me. He claimed it was perfect and proceeded to argue with me, whereas the professional way to go would be to tell me he would look at it again, but no....there was nothing wrong with it! Wish I could post pics - clearly damaged (two significant gashes and vinyl peeling away from foam). If they can't be trusted to honestly evaluate the condition of a seat, I wouldn't trust them to evaluate the condition of the motor or trans. I do not recommend purchasing from this company. I'm actually surprised Kubota keeps them as a dealer. I've been calling around to all dealers within a 300 mile radius looking for a particular tractor to buy and this is the only unprofessional & rude company I've encountered. Unfortunate, because I would have bought the tractor 1st thing tomorrow morning if they would have negotiated a little off the price for the damaged seat (this was a new 2013 model with 20 hours on it). But, heck, they wouldn't even budge $1. read more