my truck arrived at tri county collision(TCC), on March 12, 2023. it was moved from caliber, when moon said he could do it better, for less, more quickly. I should have looked at the reviews; they're pretty awful. Had I, I would have. I was informed 2-3 weeks ago that they needed a clockspring for the steering column. They said they'd order it that day, and I'd have my truck in a week. Thats the third time I was told "just one more week"! I find out today, 5/31/23, that they don't have the part, and they haven't even checked on it!!! I asked him to email me the part number; he can't, only his wife can. I'lol be shocked if I don't have to call back! This joint is nothing like a real collision center; check TCC out, and then go look at Buchholz's operatio, there's no comparison!
It seems they appeal to our frugal side, get the business, and then they no longer care for our input. I had to argue with them two weeks ago, just to be able to go take a picture of the truck; they were fully prepared to tell me that I couldn't see my $70k truck. Thankfully, I was in no mood to accept no as an answer to shit, and they quickly realized that I was not leaving without pics of their "progress" on my truck. Talk about awkward! I felt like half the shop had a hand on a gin, it was surreal!
Please, please finish my $&@?%#+ truck, soon! 3 months is FAR too long to be without something I pay a grand a month for!
I would NOT recommend! I recommend Buchholz. The other review on here is no better than mine, worse, maybe! Used parts, in new trucks, insurance paying for new, oem parts is not exactly the epitome of business integrity. My $.02. read more