I had a HVAC problem and their technician showed up and was able to take care of it. The…read moretechnician was Jared Hiskey and he was very good at his job. I would give him a five star rating.

I had a new system put in my home by Larson heating and air before being bought by Paschal. Thats…read morewhen things began to go wrong. We had an agreement for service for the first few years. Had to call Paschal to get them to honor that. Then they claimed I did not have a 10 year warranty that I paid for. Had to show them my papers to prove it. From there I did purchase a service agreement with Paschal for 2 annual inspections. The first inspection they told us our duct work was old and dirty and needed cleaning. We had all new duct work put in when we got the new system from Larson just a few years before. All the duct work is still nice and shiny. I called them out on that. Not even an "oops our mistake". From there I had asked each time that they call the spouse as they work from home when it was time to schedule service or the tech was on the way as I am at work and not always able to answer my phone. They continued to call me EVERY time. Each time service was scheduled they would then call to reschedule because they were so busy. This would happen till I would say no your keeping my appointment. Keep in mind they are billing my card each month for my service agreement. Then the tech tried to convince my spouse we needed a new hot water heater. It was only 3 years older than the new HVAC system and duct work. The end came this year when we had to call again to point out that they had not scheduled service for spring in the middle of June. They Then rescheduled twice before I said no. Also still contacting me and not the spouse. So on the 13th of December 2025 I realize they have not completed our fall service. I feel that spring should not be mid June and the fall service shouldn't be halfway through December. Maybe I'm wrong. I decided I was done. I had to call 3 separate times to get the "meber service coordinator" on the phone because she was "the only person that cancell your plan" conveniently a few days before my plan billed my card. When I did get her on the phone I canceled and pointed out why and asked for my money back that I had paid since my last service. She tried to deny that. Had to have a managers approval. I asked her to get the approval. Here is where it gets good. She come back and tells me the manager said they would refund my money but I could never use them for service in the future. All because I called them out for poor customer service. I simply pointed out why I was leaving. I switched to New Era in Republic since they are the ones that had put in my water heater. And saved $90 a year on my service plan.

NEGATIVE 5 STARS they broke my fridge and then refused to come back out, call or text me back or…read morerefund me!!! Freezer stopped working and they came out Monday, the man opened the freezer door and guessed frozen thermostat. Did NOT remove one panel or fully look into to what could be the issue. Literally looked, guessed and then ordered a part. Said they be back Wednesday at 10AM by 11am I had to reachout to find out if they were still coming. Got NO response until 1145am in which they said the part would be at the shop at 11 AM. Then stopped replying with no ETA. By 147PM I had to reach out AGAIN to ask when they were coming having wasted a whole day waiting on them and told they would be there soon. They came just before 3pm. Replaced the thermostat and while I asked simple questions about the repair he said idk I just get paid to put it back together. How does a repair man not know about what he's fixing???? After the repair he gave no info on time it would take for the freeze to cool back down or recommended temp. We waited 6hrs and the freezer NEVER got cold again. Then come to find out he BROKE the freeze door, it will no longer properly shut and theres a grinding noise. Now the whole refrigerator is scream high temp or 58 freezer and 69 fridge. He broke the whole machine! I called them to come back out was told it would be an hour, waited 2hrs called again and told they're to busy to come back. I demanded a refunded and they ended ALL COMMUNICATION! THESE PEOPLE ARE A SCAM! DO NOT HIRE THEM! They only take VENMO so you can't get your money without them sending it back either! Fun fact I had called EZ APPLIANCE GEEKS and Demarus of this company was the one to take my call and put me in HER fly by night fake company's books. I have the call logs and text records and pics to prove everything. They broke a 4yr old fridge because they have no clue what they're doing and instead of owning up to the mistake and making it right they took the money and ran and ended all contact. DO NOT USE THESE SCAMMERS!!!!

Horrible! Would never, ever call, use, or recommend. Why?…read moreThe washer would not spin. Dimitri replaced the drain pump by taking the entire washer apart. Which he said was necessary to reach pump. During that process a small drain door was broken. Dimitri's answer was to jam it closed & "immediately" leave & run to my bank to cash my check made out to his wife not the business(?). The next day the washer still was leaking, the delicate cycle did not move nor wash. Plus that cycle temp could not be changed. Which any of these complaints worked B4 he worked on my washer. This is in my opinion!

We received amazing service from Stephen with DeLong Plumbing! My husband and I had our sewers…read morebacking up beyond our ability to fix in the evening of June 30th. We called and Stephen even told us the price difference of after hours and if it was something that could wait till tomorrow it would save us money to wait till then. We really appreciated the transparency and were good paying extra to get it taken care of right then. Stephen was fast and efficient, and even gave us great tips to help prevent this from happening again. We were in excellent hands, thank you Stephen!

Technician was on time and did what was required. He did not try to upsell service I didn't need or…read morerequest. He was courteous, respectful and professional.

Dylan solved our electrical issues in a professional manner. We recommend this business.read more

From the owner: A to Z Services tackles residential and commercial property repairs and maintenance with over 45…read moreyears of experience. We offer residential and commercial installation, maintenance, or repair services, including but not limited to: HVACR/Heating & Air Conditioning, Plumbing, Electrical, Ducts, and more! Our business license even has us listed under "special trades" because we offer such a wide variety of services!

Couldn't ask for better service and honesty highly recommend! Very fast and friendly service very…read moreknowledgeable had my problems fixed quick and the bill was very reasonable! Ill be using them in the future and recommending them to every person I know!

Since April of 2022-- and updated again TODAY (Sept 1, 2026) my family can not possibly express how…read moremuch we appreciate Lockhart HVAC and Mechanical!! We refer them to ANYONE we know and love that needs help because they are so trustworthy, knowledgeable, kind, and work with such efficiency and integrity! This is SO rare these days, it seems. They will NOT over-charge you for anything-- or try to get you to "sign up on a contract for repetitive business" nothing like that. They truly are a compassionate and incredibly competent- family run business!! They value their work and charge so appropriately! They have fixed our Air Conditioner within the same day/ visit-- now - 3 occasions- including TODAY! (We know this is rare- b/c parts so often need to be ordered, etc!) In fact, less than a week ago- they helped my mom out- (who needed a part ordered for her AC- but they did everything they could to get her by comfortably until the part comes! ) Aside from us, my mom, and several of our co-workers have become huge fans- (and customers) just after meeting with Lockhart once!! Brian, Matt, and the rest of your team--all we can say is keep up the AMAZING work-- you are TOP-NOTCH and such a blessing to ourselves and so many others!! Respectfully, Erin (and family ;)

I had a 30 year old Train AC that was still gallantly chugging along but was starting to show signs…read moreit was past time to replace it. I had three different companies in Springfield come out and provide quotes. The Jon Wayne Heating and Air quote for a new Train unit was right in line with one other companies quote for the same equipment. I am a real researcher before a big purchase kind of guy, so I pretty much knew what I needed and the brands that were going to meet those needs before I even had one guy out. All that was left was convincing me who to use. The third company tried to sell me on a unit I didn't want so was out of the running right there. I was pleased that all of the different companies were similar in prices, but Jon Wayne Heating came recommended from a friend who used to work in the business. The owner himself came out, and I didn't feel like I just had some slick salesman working me over. He listened to my questions and was able answer them immediately and took the time to go over everything in detail. They also handled any City Utilities tax breaks and Train rebates so I didn't have to worry about that. On the day of the install the guys came out on time, were thoroughly professional and had the new system up and running without any issues. Before they left I inspected everything closely myself and asked a few questions which they were happy to answer. I have a great new system installed at a more than reasonable price in my opinion but to be honest the big selling point wasn't the price, it was the professionalism of the company that won me over.

Their workers caused damage to the dry wall in our home during a house call. Instead of remedying…read morethe problem, they decided to deny any responsibility.

I will gladly write this company it's first Yelp review!!…read more A little Google search brought up "Home Advisor" which brought up this company first (I was looking for attic fan repair). Was able to schedule a visit online via the website (for those who don't like human contact, this is a fun feature). Unfortunately my requested time wasn't available but Patriot contacted me not long after scheduling to find a better time. A younger, handsome, charismatic gentleman showed up on time a couple days later (he even called 30 mins prior with an eta) and got right down to business. During his appointment, I had another going on for window installation which he was more than accommodating to and very understanding/patient. Within 10 minutes, he had not only determined the issue but fixed it as well as gave my attic fan a once-over to make sure it was good shape. While I signed papers and made my payment (which was very fair), he offered to address any additional concerns and even asked if we'd like his company to be the primary servicer of our HVAC. Ultimately, I passed on his business card to two people the same day and I haven't stopped ranting and raving since. I have only ever been this pleased with one other business in the Springfield area and I look forward to keeping Patriot and All Service on the horn for my home. Thanks!!!

From the owner: We are a full service heating, ventilation and air conditioning company. Our HVAC contractors bring…read moreforty years of experience in the industry to each project we undertake for our customers. Patriot Comfort Systems Inc. is fully licensed and insured for your protection and added peace of mind. Our HVAC contractors offer installation, maintenance, repairs and upgrades to your heating and cooling systems. Patriot Comfort Systems Inc. provides round the clock emergency services to ensure you are never without environmental comfort in your home. Our HVAC contractors are equipped to handle commercial property HVAC issues. We work on all major brands of heating and cooling equipment. Call Patriot Comfort Systems Inc. in Fair Grove, MO at 417-986-8980 today to discuss your heating and cooling system issues with our HVAC contractors, to schedule your repair appointment as well as to find out more about our full range of available services.