I recently had both of my front bearings replaced my Similo at SL Auto Inc. He was very…read moreprofessional, knowledgeable, quick and has a great sense of humour. He even stayed open late to make sure he finished the job so I could have my car back. Prices are very reasonable and for the parts, he only charged me what he was invoiced, no mark up. Highly recommend his auto repair shop.

These guys are horrible. Led by their "fearless leader" Jason G. the "CEO of Prairie Lube". ZERO…read morerespect for customers, and ZERO accountability when they screw up. My wife brought her car in for an oil change and while there the "technician" broke the oil dipstick off and it was stuck in the tube. My wife was not allowed out of her vehicle to inspect the damage, nor was she given any explanation on next steps or even a manger name to contact. She was told "if you come back during the week during daytime hours the manager will be here and he might be able to help". So it turns out there is a "design flaw" with my wife's car and this problem (dipstick breaking off) is fairly common. HOWEVER - the fact of the matter is, the dipstick broke off at the hands of a Mr. Lube technician. Any other business would have immediately said "Oh, we're sorry, let us give you your oil change "on the house" and that would have been that. But they didn't offer her any discount, nor did they offer any reparation or offer of help for the inconvenience. So my wife takes her car to the dealership and has to pay $200 for a new dipstick ad the labour to remove the broken one (since the car had to be put up on a hoist and the dipstick tube had to be removed to get the old broken one out). While they were working - they found that Mr. Lube had not filled her oil back up. She was over 2 litres of oil low. So they also had to top up the oil that my wife paid FULL PRICE for already. She contacted the store manager and he was extremely rude to her, unhelpful and basically told her that the issue was a "known issue" with the car, and she was on her own. At the end of the day - it was our choice to bring the vehicle to another shop for repair - HOWEVER, an offer SHOULD have been made to refund the oil change (as it wasn't completed) and an extra step would have been to offer replacement cost for the dipstick itself. (only an $18 part) THAT would have been good customer service. But as it stands, my wife has been playing back and forth with the store manger there for over a month - he keeps giving her the run around and finally stopped calling her back all together. So she filled out the "Mr. Lube" survey which simply goes to the same management group "Prairie Lube" and now she's been in touch with another douche nozzle known as the "business development manager" that is talking down to her and making excuses for why they broke the car saying "it's a known issue" and that there will be no refund, and no reparations at all. Apparently that is the final word. So Mr. Lube, and your franchisee "Prairie Lube" - I hope you're reading this. Because of a lack of empathy and any sort of ownership of the problem, as well as a lack of a simple solution (refund of oil change is all my wife asked for) you've lost not only one customer but two. We will no longer be bringing any of our vehicles to Mr. Lube for service of any sort. We will be telling all of our friends and family, and I will no longer be bringing my service vehicle to Mr. Lube either, I will also make sure that our fleet manager knows what lousy service you provide I should mention that the 'biz development manager" from Prairie Lube, did offer a "free oil change" coupon as part of his last EXTREMELY rude email...but really - after all of this do they really think we will EVER be back? Not impressed, at all. I hope losing business was worth not refunding the $70 for an incomplete oil change.

I needed an oil change and usually goto the dealer but I was overdue, so rolled in here yesterday…read more There were 2 cars in the other bays and one empty so i was quickly brought in. Everything was explained to me very clear and they did try the usual upsell on tranny fluid flush and front diff flush but i politely said no thanks and there was no hard sell. They adjusted my tire pressure, cleaned the windshield and back window, lubed the doors and filled up my washer fluid. All in all i was happy. Price was similar to dealer but i was in and out quick. I would consider using them again, especially with the discount given on yelp ($15).

Brendan and Jake got me in for a nail in the tire slow leak when no one else had time…read more 10 stars to this crew! Thanks guys.

I recently had my tires changed at Trail tires at 9250 Macleod Trail SE. The service was…read moreoutstanding and they went above and beyond. I will definitely use this service again . O.Ingalls

Been bringing my vehicles to this shop and they have always treated me well! Always up front and…read morehonest with me about my vehicles and honestly best customer service always good laughs with the staff.

Family member was told that they would need over $1k worth of maintenance work on their vehicle. I…read moretook their vehicle to a group of friends that are professional mechanics/former service techs. They all told me that absolutely none of the work needed to be done and that the vehicle was completely current in maintenance needs. Can't believe they tried to scam someone so blatantly. Trying to convince them to go to the BBB but they are worried about having their name out there (hence my review).

Very poor customer service. I asked for help to check a tire pressure since it was showing a low…read morepressure on the car monitor. I had bought 4 tires there recently. No help was offered unless I brought the car back next day. I have since found out from another service source that the problem was a fault monitor.

Been using them to keep my old car on the road for over 10 years. Great company. Trustworthy and a…read moregreat source of knowledge and advice.

I have been utilizing the service of BodeWorks for the past eight years. The owner, Chris Grams,…read moreis very personable and a real Auto Body Professional. Over the years, Chris has helped in several ways: From the annual repair of a company fleet to collision repair for my personal vehicles and full restoration of a '64 Beaumont. Each time, the work was completed in a timely fashion, with no issues or surprises. Whether you are looking for personal collision or the management of an entire fleet, I suggest calling Chris Grams at BodeWorks - you won't regret it!

I feel truly blessed to have grown up with the Banno family that owns and operates this shop. These…read moreguys have true integrity. Never too busy to explain things in greater detail. On days like today when it's -40°C and everyone has a broken car, they take time away from their lives and their families, working late, just to help make sure their friends and loyal customers are safe. And they do their due diligence to learn about your make and model of car, so they can let you know what are common problems to expect, and what may be needed in a month or a year so you're not caught by surprise. Best friends a gal could hope for, and added bonus that they keep me alive on the road every day. Great value, too. I was driving a lemon a few years ago, and Dave said, "I've run a cost analysis on how much you pay to fix your car every year compared to an average family. As your mechanic, I would love you to keep fixing this car. As your friend, please stop fixing this car." That's the kind of honesty you can expect at Banno Auto.

THIS IS A WARNING. I went to Banno Auto for an inspection. I was given a quote for the work but I…read morecouldn't afford it. I offered to pay for the inspection but Dave said it was free. I arranged to have my brother do the work. Upon doing it he discovered the work was already complete. My brother called and confirmed that Dave Banno worked on my vehicle for free as a gift. He replaced three of my brakes and did an oil change and washed my vehicle. At first I was so grateful. I started spending time with him and gave him a Christmas gift. He was really nice at first but after five days of spending time with him, one night he slapped and choked me. I also recently noticed that he put a sticker on the back of my car that is very difficult to take off, advertising Banno Auto. He did this without consent also. I wouldn't put it passed him to say that I stopped spending time with him for a different reason other than the fact that he did things to my property without my permission, assaulted me, and has been trying to buy me, manipulate me and guilt me into spending more time with him. I really hate that I have to write this but I believe that if I don't he may do this and maybe worse things to other women.

I have been getting my vehicles serviced by this small mechanical repair shop for sometime and was…read morepleasantly surprised by the quality of service each time. The staff were friendly and knowledgeable, and they took the time to explain the issues with my vehicle in a way that I could understand. They were also very upfront about the cost of the repairs and didn't try to upsell me on unnecessary services. The repair work was completed accordingly and my cars always well taken care off, unless there was something else that was beyond repair and couldn't be fixed I was informed about it prior to any services being done. The shop is run by folks of Chinese heritage their might be the slightest communication challenge, but overall, Richard and his staff do a fantastic job at communicating. Overall, highly recommend this shop to anyone in need of mechanical repairs. Just call Ahead and inquire and book as they are often very busy. https://southauto.ca/ 587 349 3918

Hello, South Auto!!!!…read more This little auto shop is one of my best kept secrets - but I figured it's time yelp knows about it. This is a small, family owned auto shop that came recommended to me from a friend of a friend of a friend. The main guy Richard really knows his stuff about cars, and maybe more importantly in the auto business, is very genuine, honest, and focused. No upselling, no phantom problems, no crazy quotes. His prices are beyond reasonable, and he is extremely transparent throughout the whole process. They have convenient appointments and will really work with you to help you fix your problems. One of my cornering lights burned out once, and had I gone to the Mercedes dealership to fix it, it it would have cost me at least a hundred bucks or more. At South Auto, they special ordered the exact bulb, and he installed it for me on the spot. It was a quick thing, he said, so he charged me $15. $8 for the bulb, and $7 for labor. THAT IS UNHEARD OF. I was on the fence about doing my annual service at South Auto because I wondered if that's something that is worth doing at the dealership, but Richard was able to do it for 1/3 of the price, while still using the specified engine oil imported from Germany, etc. I'm sold! It's a small shop, so don't expect anything fancy. No plush leather chairs in the waiting room, no quartz counters with a friendly receptionist, no complimentary snacks, but man are the prices reasonable and the work top quality. The shop is run by folks of Chinese heritage so while there may be the slightest communication challenge, I've found all of them to be fluent in english especially when it came to cars.