Animal caring and working hard to find homes for their orphaned animals. Easy to donate to.read more

I would encourage anyone that is considering donating to, or adopting from BFHS to read the…read moreemployee reviews at Indeed.com to get some insight into the way animals and employees are treated. I wouldn't discourage anyone from adopting here, as it's what is best for the animals. Just know a bit about what type of organization and management you are dealing with. When we recently adopted there was one front desk employee that was continually very snarky. We could not get any real idea of when we could pick up the dog we agreed to adopt. We had to wait for her to be spayed, and the employee seemed to delight in telling us they couldn't give us much of a timeline. I visited our new dog every day the shelter was open while we were waiting for her to be spayed. Almost every day this same snarky employee made it clear they didn't have the staff for someone to let the dog out of her kennel for me. I had made it clear on every visit that I only wanted to say hi and visit through the kennel door. On the one day that employee wasn't there I was immediately offered a meet and greet room to spend some time with our new dog. Quite a difference. There is absolutely no follow up after you adopt. Read the descriptions on Pet Finder and you will immediately notice the over-use of the same cut and pasted phrases. It's difficult to feel like you're getting an honest assesment of each dog. 2 star rating from charity navigator. I absolutely wouldn't support this place financially. The reviews on indeed.com point to fear based management being used to bully employees who actually care about the animals.

Clean, organized and reasonably priced. Lots of "vintage" items…read more I stop in every time I'm in the area.

Purchased some shoes from here and they were rotten and had dry rot, I asked for store credit but…read morethey don't do refunds at all even if the product is "rotten." Prices are also reflecting boutique prices not thrift store prices.

I live in a 55 and older community. We tried the produce delivery on Mondays. These bags are $5…read moreplus delivery. They do not let you pick them up. Our delivery fee was $10. It's important to note that they advertise this as a farmers market. Because I live in a retirement low income community, they brought extra bags and sold them to our residents. We realize this is left over produce from a sale they have the day before and were not expecting anything fancy. What we got was rotten food and food from the food bank. Lesson learned. The next day, they asked on their social media page for feedback. I posted about the low quality of food and the food bank staples of rice and beans being in the bags. Essentially, we were paying for food bank food. I was not rude. This started a tyrade of text messages. They stated they do not buy the food locally. Rather, they buy it from state vendors and listed Kent and Auburn, Wa. She further stated that if you sell produce, you are a farmers market. Uh, no, you are not. I didn't argue with her. She then said it's leftover food that's marked down and we should be happy with what we got. I told her some people thought the bags were great and we would try again. They then deleted my comment from social media and blocked me from their page. This is sad. 10 of us were heading for that sale next Sunday to pick out our own produce. Additionally, at least 20 people wanted to try the delivery one more time. Now we won't be going at all. That is just riculous. If you can not handle criticism, why ask for feedback? I would have chalked up my experience to a bad first impression. I would not have written a review. I always give places another chance. Given this one-time experience, I would be very leery of buying or taking food from this company. It's appears they are exploiting poor people. You are buying free food bank food. Maybe the in person sale is better. I probably will never know. After the rude customer service I won't go there at allI

They have always helped me when I've needed help. I've attended events and have always been pleased…read morewith the outcome of each event. They fundraise all year to help families like mine. We had recently seen members of this community harassed and talk bad about members of this nonprofit but I haven't seen any of the false information they are saying. Thank you for all you are doing.

This church and the entire staff are amazing and have greatly helped our family! We have been…read moreattending for over five years straight and before that, off and on for a few years. My husband is a part of the worship team, and we both volunteer at this amazing house of the Lord. I thank God every day for The Living Room and its entire staff!

My daughter called 1 day in advance to find out what was needed to get food from them. We went the…read morenext day. She had to fill out a form. They then told her she couldn't come back after that day as we do not live in Kennewick. They could have told her that the previous day and saved us a trip. The whole process took over an 1 hour. I want to know why they call themselves Trinities if the only Tricity they serve is Kennewick. Lat time I checked Richland and Pasco are both members of the tricities. We live in Pasco. This is not good for business. They either need to change cities they help or their name. Their name is confusing to general public.

Now, I got a beautiful studio apartment. It took six months. If you follow the Community Action and…read moreCoordinated Entry System, then you get a great, clean, place! It is based on ur income.

From the owner: Community Action Connections provides social services in Benton and Franklin Counties Washington,…read morewith offices in Pasco and Prosser.

In June of 2025 we requested Mike to come remove owl fledglings from our chimney and also clean it…read more He charged us $1948.91 so I would suggest a firm quote before using him. $155.91 was Wa. sales tax which should not be charged in Oregon on labor. I requested a refund for the sales tax and he said his accountant and the Wa. Dept. of Revenue told him he had to collect it. I asked for his accountant contact info that he failed to give. Contacted WDepofRevenue and they gave me the statute #. I forwarded this to Mike then he admitted I was due a refund and he would get it off to me.It has been over 3 months and 3 contacts later and still no refund. Our experience with him makes us question his honesty and integrity.

We called to have him come fix our damper. We had quotes of $450 to $600. Michael came out, looked…read moreat the problem, and went right to work fixing it. Nicest guy ever. He solved our problem, and was honest enough to not rip us off. Total cost was $149. So many times, contractors rip you off. Not this guy. He was very honest. Excellent at what he does. He knew exactly what the problem was, and he fixed it.