my dads car battery and alternator broke down as soon as he got off the knight bridge. kevin…read moregraciously helped try to jumpstart our car, and bring it to an auto repair shop even though he finished his shift maybe 30 min-1 hour before he encountered us. he was super informative and very helpful, as well as the prices being very affordable. we definitely appreciate and recommend his services :)

Great service from this business. Our manual drive Celica would not start in the Richmond…read moreSuperstore Parking lot. Called for a tow on a rainy busy evening and was given excellent instructions on how to start the car from a push start. Saved lots of time and money and got invaluable advice. Even called us back to ensure we had got the car started alright. Kudos to excellent service at Vancity Towing. Will be top of mind anytime a tow is needed. Highly recommended.

Instamek saved us thousands by doing professional on the spot used car inspections. We avoided at…read moreleast 3 lemons/money pits being sold as something they were not. Highly recommend their mechanics/inspections at least in the Lower Mainland -- where we ordered them. They were fast, honest, courteous -- and really helped find decent vehicles for young adults in our family. Yvette

Just a heads-up based on my experience with InstaMek: after discussing pricing options and…read morerequesting a quote, I was signed up for a paid membership without explicitly consenting to it. While the charge was later refunded, the situation was concerning and stressful. I'm sharing this as a reminder to others to clearly and explicitly confirm before agreeing to any memberships or recurring charges.

I had two minor repairs done here recently (two separate visits). Adrian and Eddie were easy to…read moredeal with, the work was done properly (as far as I can tell) and efficiently, and the costs were reasonable. Will definitely go back!

One of the first new problems I experienced at this business was a previously unknown heater fan…read moreissue. Upon leaving the shop, I immediately noticed the issue, despite the shops best effort to disguise the problem (they turned the fan to full speed, when it wouldn't work at low speed). Today, I was shown a burned out fan resistor and a burned fan connector, by a reputable auto shop. Go to North Road Auto or Ian's Auto, and put these disreputable frauds out of business!

Friendly and efficient service provided by Raj and his team. They take the stress out of a…read moredifficult process. I would recommend them to anyone. Results were terrific.

Did not have a very good experience with this place... I had two small repairs from a hit & run…read morethat needed to get fixed. I had to bring my car back 4 times to have them repair the job. I gave up finally... The problem with this shop was they actually never removed the dent they just kept on painting over it...thats right, they actually just painted over the dent.. Well it has nice and smooth and the paint matched but the dent was still there which was the size of a pie like 8-10in round.... I took the car to ICBC to complain about it, they had me take it to another body shop which fixed it the correct way, and ICBC sent False Creek the bill.... They never once tried to contact me to fix the problem... So I really suggest you shop around before you get you car repaired. Note: they have since stated not knowing who I am, but of course they wont know cause my last name isnt displayed here on my profile.

From the time I dropped my vehicle they were very efficient with their time, including having me…read morepicked up by the rental company five minutes after arriving. I had bought my truck recently to go on a road trip and I the urgency of getting the vehicle done in time. They went above and beyond by staying late to paint the truck and made their deadline even Though it meant overtime for some staff. Their communication was great, the truck looks fantastic, cleaned and detailed and I give them two big thumbs up. I have never used craftsman before and will definitely go back.

Excellent work in painting my truck. Helpful with the loaner while the work was done in a…read morereasonable time. Friendly staff and service. Only notable issues was that they forgot to epoxy around the window seal on the passenger side and they didn't attempt to align the plastic impact prevention strip properly after the work, but both were minor issues that were quickly resolved.

Grandcity Autobody in Richmond first opened it's doors 19 years ago, 1 year after it's parent shop…read morein Vancouver. Autobody shops come and go and I can see why Grandcity has been in business for nearly two decades. It will be my #1 body shop I would recommend in Richmond. Through a friend I brought my dad's car in for vandalism damage to the whole driver's side of the vehicle which resulted in an excess of $4,000 in repairs. Manager Darren Leung and his support staff were all very professional in handling my claim, provided a brand new courtesy car and had the repairs done in less than 2 days! Shop is located in a strip of commercial buildings southside of Bridgeport Road and depending on which direction you are travelling on it will be tricky to get to as it's a quick right turn after you pass Shell Road travelling east and there is a no left turn travelling west, so best to be on the lookout for their large green signage.

I've taken two of my ICBC cases to Grandcity Autobody and I am always pleased with the outcome. The…read morestaff are very polite, professional and I appreciate their thoroughness in explaining the procedure. I highly recommend this place to anyone who needs their vehicle repair!

I arranged an appointment for my partner who had her car damaged in a hit and run. I was first…read moreimpressed by the helpful and accommodating person who took the call. The rest of the staff followed suit and not only were the repairs of the highest standard the people were exceptional. In addition, it was not until later that my partner realized they had made some non-related repairs at no charge at all. There are reasons why certain companies prosper for a long time and superior customer service in this case is certainly one of them.

I have taken my car here every time I have ever had an accident, and my car is a magnet for damage!…read moreThey are thorough, helpful and keep you up to date on all the details. Being a single women, it's sometimes intimidating to take your car somewhere you don't know anyone. There's always the risk of feeling like you're being swindled. But Kevin, Judy, Mary Ann and the whole team were courteous and honest at all times. Highly recommended!

a review of "absolute auto body" (933 tupper street, coquitlam) AND WHAT IT REALLY TAKES TO GET A…read moreDECENT JOB... COPY and PASTE in another window: C:\Users\Keith\Pictures\revised 1.jfif it would be hard to find more BS than i've encountered with these people... i wanted a complete body and paint job done on my 1996 Acura Integra. the body was in reletively good condition and there was no visible rust. but on closer inspection, there was a little rust under the top windshield molding, a couple spots of surface rust in the rear wheel wells, a little rust where the rear spoiler attaches to the trunk lid and some surface rust in the spare tire compartment that was cleaned off using a wire brush and then primer paint applied. this was not a typical ICBC 'replace the fender and steal the cash' job. in the end i paid absolute auto body $10,500. (6 grand cash up front and this did not include re-finishing my wheel rims which were sent out to another contractor; Nu Brite Industries, 9535 190th street, surrey; $1500.00). even doing the rims which meant the car was up on jacks for 10 days, this project should easily have been done in six weeks. absolute auto body dragged it out for 3.5 months. i still can't understand why. they WERE NOT that busy with their ICBC jobs. i often checked in to see the shops mostly empty and guys sitting around. meanwhile, they would work on my car for a day or two and then it would be sitting for another week or two. and there were other shoddy issues like putting the windshield and and "old" top molding back in place when i had sourced out and bought new moldings and cracking a strip of the once perfect dashboard between the defroster vents and windshield when i insisted on the new molding and they had to take out the windshield again. in the end, i just wanted to pay them and get my car back. moe, the manager suggested a ceramic finish. i said "yes, do it" and agreed to an additional $400 which i admit sounded more than reasonable and too good to be true (IT WAS!). it's been several months now since i reclaimed my car. TODAY, I JUST HAD IT INSPECTED BY A PROFESSIONAL CERAMIC COATING APPLICATOR (Majestic Auto Spa, 858 westwood street, coquitlam; behind the car wash). first, Amir told me that the entire car was covered in excessive overspray and that would have to be cleaned off. he showed/demonstrated this to me in a way that made it quite obvious and my "new" paint job did not even come close to perfection beside a new car. he also explained that there was absolutely no ceramic coating on the car. again, when side by side with a car with a new ceramic finish, the differences were quite obvious. NOW, I'VE PAID MORE GOOD MONEY (2 grand) TO HAVE THE OVERSPRAY CLEANED OFF AND A REAL AND PROFESSIONAL CERAMIC FINISH APPLIED. after viewing the additional pics of a properly finished job, it should become obvious why i wouldn't recomend absolute auto body (think honesty, integrity and customer service) to paint a dog house. signed a silly old man and his toy ps... when my car had been stuck in absolute auto body's shop for 2+ months and i asked the better business bureau for some help, they were no help at all. also: i can't/won't respond to anyone who might comment on this post. the other day, i recieved a response and, the moment i clicked on that response i suddenly had a virus and my computer froze. i am assuming that response was from somebody conected with absolute auto body. copy and paste: C:\Users\Keith\Pictures\car 9.jfif copy and paste: C:\Users\Keith\Pictures\car1.jfif copy and paste: C:\Users\Keith\Pictures\my old man toy.jpg copy and paste: C:\Users\Keith\Pictures\20221124_150320.jpg copy and paste: C:\Users\Keith\Pictures\20221125_085346.jpg copy and paste: C:\Users\Keith\OneDrive\Pictures\20230202_144708.jpg

I made the best decision taking my car here! Not only did I receive professional service, my car…read morewas so well taken care of! Not one detail was over looked. I highly recommend them.