Asked him to stop by my home and make a new key fob for my car. Made and appointment but he never…read moreCALLED OR SHOWED UP!

The first time I called Jerry's Locksmith to have my house rekeyed, Jerry came out & did a…read morefantastic job for a very fair price. The second time I called, we made an appt. To which he never showed & never even bothered too call. I have called him & left messages twice since and never heard back from him. Extremely poor service. BTW, this was before the hurricane so no excuse. Needles to say I'm now looking for a new locksmith.

Was told 30 minutes. Waited 45 and called to.get.update. was put.on hold for almost ten minutes…read more Hung up. Called back and was tol d they never dispatched anyone. Then they offered to send someone. I called On Your Way out of Johnson City. They said 45 minutes. They were there in 40. Great job. Would not even consider Pop a Lock in the future.

I requested a locksmith to open my car at 8:00 am and was told it would be 30-45minutes. They did…read morenot show up for 2 hours. After calling twice I was told another tech was coming because the first one was new and got behind. If someone would have called and let me know they were that far behind, I could have called someone who was faster. My son was an hour late to school.

Best call I ever made. Mr. Kenny saved us from complete disaster by repairing doors and locks that…read morewere thought to be unfixable. He's just awesome.

Prompt, professional service. Arrived within 30 minutes of calling and fixed the lock in just a…read morecouple of minutes. Polite, courteous, and definitely knows his stuff.

Service was great! Quick and timely after hours and on the weekend. Reasonable pricing. Sam was…read moregreat to work with!

Great Service at a fair price, can't really ask for much else. I needed a duplicate ignition key…read morefor my truck, they were able to get me fixed up for about 1/3 of what the dealer was going to charge. On top of that he made me a spare door key for the truck at no extra charge. I will definitely use them again in the future for all my locksmith needs.

After striking out with AAA & a couple of other locksmiths, Chuck (WJ owner) returned my call in a…read moretimely manner & explained what documents he would need in order to duplicate a lost Mazda key. He was very professional & answered all our questions even though it was the day before Thanksgiving. Since we had other transportation, we agreed he would come out early this week. He was prompt in doing so, got right to work & explained everything he was doing & how to work the duplicate keys. Thanks for your kindness & professionalism, Chuck! I highly recommend him if you're ever in a jam.

Fantastic service! Needed quick appointment and was very fast and efficient. Will absolutely use…read moreagain!!

She made my key and fob tighter (that had broken into 2 pieces) and fixed existing almost broken…read morekey and fob She also went out to my car and checked that both were good and in working order! I mean ..people just don't go above and beyond anymore!! I will tell everyone to go here*

I requested service to open a camper. My keys were stolen. The receptionist put me off for 24…read morehours, did not accept the detailed information I gave her, and never gave me an appointment. She just sent text number 6, telling me to call another locksmith.

I can't say enough good things about these guys -- we were in desparate need of a locksmith and Jim…read morecame to the rescue! He was helpful, polite, and picked a difficult lock for us. I would recommend Storie for any needs you have in the High Country. Thank you Jim for being so great and helpful!

If you need a locksmith that's honest and fair, go to Storie Lock and Key. They helped us get 3…read morebuildings rekeyed to a single key and installed double sided deadbolt locks. Also, came and rekeyed an office that we had accidentally locked ourselves out of. They offer excellent customer service at a fair price.