Ok where to start unpacking here. So this place was advertised as being like Tj tacos and abuelita approved. Let me tell you, as someone born and raised in Tijuana, this ain't it. This is set up like a chipotle with less options.
First let's start with the layout. You have 4 options: taco plate, burrito, potato or a bowl. There's nothing authentic about a potato or a bowl. Let's get that out of the way. Once you choose what you like you pick your protein, for the taco you have the option of corn or flour tortilla. An authentic taco is ALWAYS on a corn tortilla. Chose the corn, the tortillas are not fresh, they taste like bought at the store. They have a warmer they put them on that doesn't really warm them up at all. Then you choose your protein, we chose the carne asada, the meat was not true carne asada, it wasn't chopped enough either and the flavor was very generic, bland.
Then you choose your sides, we chose the rice and beans. The rice is very bland and dry. The beans were supposed to be like frijoles de olla but they call them brown beans they also had no flavor.
Then the toppings. Guac was extra $2.50. Anyone knows guac is part of a taco, I have yet to go to a Mexican restaurant that charges extra for guac. It was ok I guess but it took the price of two tacos from $12 to $15 with tax. The cilantro and cebolla amounts were tiny pinches
I want to point out the portions, this is like kid sized meals. They measure everything with these little scoops, I know the economy isn't the best but these prices are super inflated for what you get. Our tacos were cold and the rice and beans were barely lukewarm.
Every business should strive to do better and I hope this will help make it better because the food was very disappointing.
I will say the customer service was good, all I saw was teenagers doing a really good job, surely for what they're instructed to do so I don't blame them. And bravo to their parents because they were awesome!
Now to the owners, look, this is a heavy Mexican populated area and we know what food should taste like, even non Mexicans know this isn't it. Add more sazon to the food, make it real portions, use fresh tortillas, I'm sure the community will support you. But by hiding reviews and fluffing up what isn't is just going to drive customers away. You can hide reviews but the community talks. We had a pretty good taco place here before and you got big shoes to fill! read more