Worth every penny, and I'd hire this team again in a heartbeat. I even recommended them to…read moreneighbors in our complex going through what I was. My problem? Xfinity kept telling me the "new" box was going to easily pump wifi through my whole house. It never worked and we had multiple dead spots in our house, where wifi never reached. We ended up trying several things, included a second network setup using Google Nest routers. That also didn't work great and we suffered for years. So finally got fed up, and I called BATH and told Ari what the issue was. He gave me a budget, which I bristled at, at first. Then he walked me through a likely fix, which involved a couple routers networked so that I had independent wifi running on both floors of the house but on the same network. The tech came by and was super nice, and walked me through what they were going to do. I was cautiously optimistic. When they were done? I almost cried at how well everything ran through my house. They even set me up so I had ethernet directly to my gaming PC, and direct into my TV and Xbox. I have not had a single issue since (beside Comcast caused outages), and have blazing fast wifi throughout the house (I pay for the gigaspeed Xfinity). I'm finally utilizing the speed as sold to me by Xfinity. Thanks so much BATH. I really appreciate it. I was super impressed with the emails, the invoices, techs being on time, and just the overall professionalism. It was worth the extra few bucks.

I did not wind up using their services but they were beyond helpful listening to my issues and…read morediscussing the options to fix it. I will def use them in the future !

Alliance Team have help me streamline my business comunication at my office. We used to yell at…read moreeach other in the office on who is going to pickup the phone. Right now everybody has her/his own extension and we have setup a priority so the calls are not transfered to our marketing team unless all sales people are on a call. That have help me a lot in my small business since each call could be a potention new client and at the same time it could be a distraction if it does not land on the correct person. The process seems to be quite easy. Once we ordered the phones they came pre-configured. So all I needed was to connect them to Internet. After that we setup a call and Alliance Phones team set  all the call behavior the way I want it. Thank you, guys!

From the owner: Alliance Phones is Cloud Phone VoIP Provider specializing in Hosted PBX for small and medium…read moreenterprises. We help small & medium businesses to improve their communication.

@ Costco Kiosk Zoe…read moremight be amazing but Eddie is the bomb! Long story short, my iPhone was on it's last leg and even though there was not going to be a new phone sale or new activation sale, Eddie was all about service, trying to get my calls and texts forwarded to my other active iPhone number, with a different carrier at that. He called tech support to forward the calls and texts to my other number, no luck... they could not do it like that. A 5-star effort though. Then after discussing a low end phone just to get calls and texts he pointed out that there was insurance on my all-but-dead iPhone and that the $100 deductible would get me a new (like new refurbished - same model) phone over night. He gave me the website and telephone number and we parted company at about 2:30p. I went to have a hotdog and soda, and strawberry sundae at the food court and completed the claim before finishing my food. Easy peasy. A 5-star outcome. Next day - received the like new replacement and followed the easy setup instructions and was back in business, mostly. A 5-star outcome. So my near dead phone, which had to be sent back to the insurance folks was not even on its last leg anymore... barely breathing though. What to do!? Went back to Eddie, the T-Mobile Man-with-a-Plan, at the Airport Blvd. Costco and he said 'easy,' go to an Apple Store and they would be able to kill all the data and stuff before I sent it to the warranty folks. I did exactly that, successfully. Another 5-star outcome. In the end, it all worked out better than I expected it to. I got a couple hot dogs, sodas, sundaes and some inexpensive gas and a might as well be new phone! Thank you, Eddie the 5-star Service Pro.

I went to upgrade at ATT, and instead I ran into T mobile. I decided to switch to T mobile. Zoe was…read moreamazing. She took great care of me. She took her time to explain all the details, assist me with everything I needed and patiently explain whatever I needed to know. Also I didn't feel hurried or dismissed, she took her time to answer all my questions with great details. She was awesome!

I needed support after buying a new phone. I called for advice.The person that answered identified…read morethat he was the manager. All I want was help in configuring the new phone. I am a senior citizen . I was told he was not trained to help to answer tech question. He was rude disrespectful. calling T mobile the problem was solved in 5 minute. The staff in general is excellent but beware of the managment.

DO NOT GO TO THIS LOCATION. They will try their absolute hardest to sell you "free tablets" and…read morewhen you decline how many times.. you will go to a corporate store and find out they added two tablets w/o permission. (Story time) I went to just add a line & get a new phone for my mom. I wanted to transfer her metro # to T-Mobile since it's under the same company now. (Go figure right?) ANDREA from the start was quoting me outrageous numbers w/ these "two free tablets". It went from $60 w/ just the iPhone to $320 since the tablets were including taxes? How did it jump $250+ for the taxes and tablets that weren't even Apple. I declined because I know these tablets aren't really free. Fast forward I decided to get my mom an iPhone but here she goes again try to upsell me w/ cases, screen protector & a charger. I declined but she kept bugging so I know these workers work on commission I gave in but had her adjust the prices. When we completed the transaction she said my mother's metro # takes about 24 hrs to transfer... that didn't sit well w/ me. How does it take that long when there under the same umbrella.. I asked the manager and he straight BS'd saying some reason Verizon is instant I left the store but my moms # still didn't transfer and I had a gut feeling something was wrong. My moms # is so important my brother is disabled and all his appointments/therapy is connected to that # she's had for 30+ years. So I jst called T-Mobile @ Serramonte just to ease my mind. They checked on the transfer and they told me there was an error and the worker should've checked. At 8:15pm I rushed to the Serramonte store to try to fix it. & guess what else Andrea did... upon checking my account she added two tablet lines after I already told her no. The tmobile expert graciously helped me through it all.. taking off the 2 tablet lines I never got, transferred the metro # that took minutes because Andrea didn't check. the tmobile location at Tanforan is a third party & they will try there hardest to upsell you. STRAIGHT SCAMMERS DO NOT GO HERE. I included the quotes Andrea gave me.. if you take a look @ monthly payment this number is wrong $291 is not my monthly payments it's $245. She quoted me $372 w/ the new iPhone. Turns out my monthly payment is actually $301 W/ the new iPhone. She hid the two tablets in the differences STRAIGHT SCAMMERS DO NOT GO HERE. They will add lines & tablets w/o your knowledge. Always go to a corporate store!!!!!

This review is for the T-mobile located in San Bruno Towne Square…read more I've been having intermittent connection problems with my phone ever since I purchased it, but never got around to having it addressed. I was not looking forward to bringing it back to the place of purchase because the last time I visited, I encountered staff who seemed disinterested and unmotivated. Getting answers was like pulling teeth! I happened to see the T-Mobile store at the Towne Square and decided to take a chance since I've been dealing with connection problems for months. The "Mobile Expert" who assisted me, Jaime Banegas, was very attentive and knowledgeable. He explained every step of what he was doing and WHY he was doing it. He was very professional, in contrast to the OTHER T-mobile store located just across the street where I originally purchased my phone. I'll have to wait and see if the problem has been fixed, but in the event I have to get more service done, I know where to go!

I strongly urge anyone reading this to never come to this place, as a white worker with curly black…read morehair exhibited severe anger issues, threatened me with physical violence by repeatedly trying to get me to go outside to fight, and explicitly stated he didn't care because the cameras don't work--all while the manager completely ignored the situation, making it an entirely unsafe establishment for anyone to visit.

Mike and team did an outstanding job wiring up our security cameras and internet routers in our…read morehome. They are very familiar with the ubiquiti systems, and did a very neat and professional-grade job! They routed all the cables via the attic and into my garage, where they wall-mounted my server cabinet too. All done at a reasonable price as well.

I can say without any reservation that Suntech is the best security company in the Bay Area, and…read moreI've consulted with nearly all of them. Mike and his team were absolutely incredible from start to finish while installing my full home NVR system. Suntech stands out above the rest with their unparalleled technical expertise and exceptional value for the quality delivered. When choosing a company for something as important as your family's safety, it's crucial to pick one that really understands the technology inside and out and how to optimally utilize it to secure your home. During my consultations with various security companies, I kept going back to Suntech because I just felt like Mike was the sharpest out of them all. He fully understood my situation and grasped the entire NVR ecosystem more fluently than all the others, and he has an excellent memory too! On top of that, I feel that Mike truly cares about his clients- he's not in the business only to make money, but rather to make a truly positive impact in his clients' lives. The actual installation went smoothly and it feels so much better knowing that my whole house is now covered both inside and out at every angle with 24/7 continuous surveillance. Having that peace of mind is priceless and I'm so thankful to Mike and the Suntech team for it!

Fastmetrics provides our business with reliable, high speed fiber internet. The fiber is symmetric,…read moreso we can get more done and use cloud based services efficiently. In addition, Fastmetrics provides a feature-rich business phone system for 50 users, with excellent local support. Fastmetrics is always willing to answer our questions and is vital to our business operations. Highly recommended business ISP! Kurt, IT Director, Beeline Group

Fastmetrics has been critical to our continued operations during the COVID-19 pandemic. With our…read morenew FM phone system, when Shelter-In-Place was issued we were able to pivot literally overnight, to have the majority of our staff working from home the next day. Staff simply took their desk phones home, plugged them in to their routers, and got back to serving our patients without missing a beat. We are a mulit-office pediatric practice. Families rely on our call-center receptionists and our telephone advice nurses. In Feb 2020, we eliminate our relationship with our old phone service (one of the giants) because the cost was criminal, and the service was poor. FM was very hands-on helpful during implementation, setting up our new equipment, phone queues and autoattendents exactly how we asked. Then in March, the world changed. But our staff adapted immediately, largely thanks to our new FM system. With care-giving staff in the office, and everyone else at home, our internal and external communication continued seamlessly. And most importantly, we were 100% there for our patients to reach us, even during the most trying times. Fastmetrics has truly been a game-changer for us.

Denise, Megan, and Vinh were all respectively super fantastic at helping me out! I walked into…read moreMetroPCS looking to switch from AT&T, since AT&T kept raising my rates every year. Denise explained the payment system clearly and in good detail to me, and told me about the latest promotion on getting a free phone if I switched. I was sold. A few days later, I came in to switch, but there were a few problems because my brother was the owner of the plan, and he didn't know his PIN. Vinh walked my brother on how to get that information over the phone. I totally commend Vinh for not losing his patience throughout the process. After I left the store, my brother was able to call AT&T and get their team to talk to the MetroPCS team to do the switch over. A few days later more, my new LG K10 kept on restarting randomly during the day, and it was pretty frustrating. Admittedly, I read a few forums online, and they suggested getting a new battery, so I came into the same MetroPCS yet again, and Megan and Vinh were able to painlessly swap out a battery for me... Except...that ended up not solving the issue. Finally, I came in today, since I talked to a lady on the phone, and she said I could come into MetroPCS to get a diagnostic test on what was happening on my phone. I came in with the intention of waiting for a while, but to my relief, Denise and Megan took one look at my situation and told me just to switch out the phone to a new phone. Hopefully there shouldn't be any more issues, but if there is, it's on the phone (I'll just give up and buy a new one), and not this team. The group of people who helped me out here were amazing, patient, and kind when I interacted with them! =) Thank you all for making this as painless as possible!

Attn all customers who planning to visit this store!!!!!!…read moreBefore you planning to visit this store read my review it may save you lots of time and keep you a way from dealing with bad customer service support. Today 10/15/2026 arrived to Metro by T-Mobile store located @ 1212J El Camino Real, San Bruno, CA 94066. Reason for my visit was as simple as get new phone. I never can find out is very difficult process. After 1 hour and 30 minutes I spend in the store gentlemen let me know he can activate my phone and I need to get back tomorrow or may be several times to activate new phone which I was planning to buy from same store. On my question why all information I got is system error. What is very important in this store people get phones before and after me but for some reason nothing works when he start work with me. I call customer service support Metro and they let me know no technical issue appear at this time and offer me talk to gentlemen for further assistance. I walk back to the store and ask gentlemen to speak with customer service support representative and surprise he tall me this is not my job. I ask if I can talk to manager answer no manager today. Moving forward next question how can I get in touch with manager next day, answer this information is not available, then he tall me no manager at all at this store.

I was very impressed with West Coast wiring. They were able to solve a problem within 1 hour that…read morehad taken another company hours to troubleshoot (unsuccessfully). I would definitely recommend them for anyone who needs help with telecommunications and wiring systems.

I have been using West Coast Wiring for many years and they provide fantastic work. I can reach…read morethem any time of day and when I say "Jump" - they say "How High". I highly recommend this company for all data/voice cabling work you need.