I was a Trendsetters customer for a couple of years, but it has gone downhill. I tried to make appointments on numerous occasions and they either don't call back, or if you do reach someone, they say they will look into it and then not call back. I never notice anyone in their parking lot, yet they are so busy. was simply trying to get an appt outside work during the week or on Sat. and am disgusted with the disrespect of not getting a response, even when I reached them. I'm going to get my hair done in Springfield from now on because they actually have appointments outside or work hours. read more