Great that a small town dealership has cars for rent. They also have SUV, truck and a large 12…read morepassenger van.

Avoid Jim Taylor Chevrolet in Rayville, LA. I deeply feel sorry for the community of Rayville for…read morethe manipulative frauds at their Chevrolet dealership, as I didn't know either until having to take it to another Chevrolet dealership. I would seriously consider investigating any work done at their dealership. Completely PATHETIC. I had my car towed to Jim Taylor Chevrolet in Rayville after it broke down while we were traveling. We made it clear the vehicle had a new transmission recently installed by our hometown Chevy dealership as we were in shock that it was broken down. This was communicated the day we broke down and the FIRST Monday that the service department was called. To continue our family trip, I ended up buying a Tahoe from them and left my broken-down vehicle with their service department. Obviously they were happy to get a sale and we were told their service department is really good at reaching out to other Chevrolet service departments-as they continued to ask the name of our dealership just in case they had any questions on the previous work. The service department at Jim Taylor Chevrolet misdiagnosed the issue twice. The first time we drove 3 hours to retrieve the vehicle, it broke down AGAIN just 30 miles down the road-leaving us stranded on the side of the interstate. The vehicle was towed back to Jim Taylor. After two 6-hour round trips, two failed service visits, and nearly $9,400 later, the car still wasn't fixed as we barely made it home the second time. I took it to my local dealership, where it was properly diagnosed and repaired for only $435. What makes this even worse is that our hometown Chevrolet dealership reached out to Jim Taylor multiple times, providing receipts and clear documentation of the new transmission and certified work already completed- not understanding why they missed/refused to acknowledge the diagnostic history report that every service department is to run that shows all previous work already been done at other Chevrolet dealerships. Our dealership was completely appalled on Jim Taylor's service team refusing to process the repairs under the GM warranty, and their own manager admitted they "don't make as much money on warranty work." Also, Jim Taylor Chevrolet service clerk stated to our hometown dealership that she didn't know to click on the diagnostic that stated transmission work previously done. I don't know if this is their game of playing ignorant or just completely desperate to rip people off. The fact that they lied and said we did not tell them and then ignoring the diagnostic report. We contacted the owner of the dealership directly-no response. Instead, we were met with employees who responded with lies and continued to dodge responsibility. Their behavior was not only unprofessional, but downright unethical. I deeply regret ever trusting them with my vehicle and let alone giving them my business by purchasing a vehicle from them. I deeply feel sorry for the community of Rayville for the manipulative frauds at their Chevrolet dealership, as I didn't either until having to take it to another Chevrolet dealership. I would seriously consider investigating any work done at their dealership.

Worst sales experience of my life. I was told my offer for a car which was done over the phone was…read moreaccepted. I asked the car salesperson to confirm because I would be traveling 2 hours to pick up the car and had to leave work early and pay for child care. She assured me yes. When I got there they first pulled out the wrong car for me which is the least of my concerns. Then they told me they were "really busy" and had numerous customers to attend to so I waited and waited. Finally she sat down with me to complete the sale and paperwork. At this point I saw the numbers were much higher than what we had agreed to over the phone both through text and verbal conversations. The manager came over and said he thought my offer of "X" plus trade in meant that I would give him my offer and the amount of my trade in! Why would I pay you for my own car that I'm trading in?! Obviously this was some ridiculous sales tactic and I left without a car and with a bill for gas there and a babysitting fee. Do not recommend!!!

I am a small business owner and nd purchase several vehicles every couple of years. I have always…read morebought from one dealership, but on a friend's recommendation I went to Smackover Motors. They we're the friendliest, cleanest, and helpful bunch I have ever dealt with. I bought from Jeremy Harris, and he went over and beyond to put me in the right before. I purchase all my vehicles here from now on. If you want a professional salesman who really cares about his customers go see Jeremy Harris at Smackover Motors

I was told they could hold a vehicle for a week to give me time to arrange a ride to come pick it…read moreup. I took time off work, canceled meetings, and got my mom to come stay with my dying grandmother so my pawpaw could take me out there. I had to call them as he was picking me up for them to tell me they'd sold this truck days ago out from under me that I'd made the first appointment to come see. The director, owner, and manager should be ashamed of how they run this business. They don't care about people. They care about money. Avoid this place at all costs.

Hot dang wasted 1/2 day on one truck was told notes will be out my budget and idk why it must…read morebe crazy fees idk then I wasted other half day on a truck that has been sold thanks, Josh.

Enjoyed my purchased from Vaughn Toyota of Bastrop. purchased 2 cars a sequoia and a corvette each…read moretime i left with a smile.

Great job and thank you for your outstanding customer service Hamm Hawkins! He was very…read moreknowledgeable and exceptional professional. My process was in a timely fashion. He explained everything I needed to know about my 2024 vehicle. My goodness Hamm is the BEST CAR SALESMAN! My car rides and drives great! I strongly recommend everyone to see Hamm Hawkins for your next car purchase.

Use caution when purchasing a vehicle from Performance Chevrolet Buick GMC, Inc.. If you shop…read morethere, you will realize that the sale person will answer your questions based on the response that you hope to hear. This may or may not be the truth. If you think that there might be something wrong with the vehicle, major or minor, you are going to have to find it yourself.

Communication is terrible. I've been trying to get in touch with someone in finance, left…read morevoicemails and no one will call me back. I bought a vehicle there from out of state a while back. They were quick to sell me a car but no so quick to return a phone call.

2 things you need to remember: Stephanie & Randy…read moreI have NEVER EVER EVER had a process go so smoothly and quickly. They made us laugh, almost made me cry, and reset the course of some major plans that Devin and I had going for the better. Lowered his payment by almost $100 and then turned around and made sure that I was in something that got better gas mileage, and is basically [in my Randy voice] "the mac-daddy of all trucks". I mean that thing is LOADED. I don't think there's a feature it doesn't have other than driving itself, which would basically take the fun out of driving it. :) I love these guys, and I love this place and if you're don't go there when you're thinking of buying a car, you're a fool because you have truly MISSED OUT!! Go see Stephanie and Randy today and let them make your vehicle buying experience fast, smooth, and completely satisfying... Oh, and make sure you check out the picture of Randy on the wall. You won't regret it!!!!