My 20 yo son was stuck on the side of I20 with a flat tire and no jack. Ken made it to him within…read more20 min and had him back on the road shortly after that. Great customer service! Highly recommend if you ever need auto help in Delhi, LA.

Worst experience ever! The little guy up front, Justin. Had an attitude from the moment I walked…read morein. They got dust all inside of my vehicle from sanding and painting. When I tried to point it out to him. He started yelling and cursing me. All I wanted was for them to clean the mess they maid inside of my vehicle. I was treated horribly and will never give them my business again. I will also recommend that you do not use them for any paint or body work. They do not appreciate their customers. If I was treated like that I'm sure there are others who have had issues with that little guy Justin. Horrible experience, horrible customer service. DO NOT USE Kens body shop for any reason.

They quoted a 300 tow and when we went to get the car it was increased to 500. They stole items out…read moreof our car including money from our change area in the consol. Very sad and pathetic. Call some one else if you need a tow.

it was 2:30am, he was so helpful. The insurance company was going to send us to the next town and…read morehe advised us that if we went back 5 miles, there would defiantly be a trailer tire available. He took us to a small independent owned hotel and advised us on which place would have the tire. Everywhere he sent us the people were very helpful.

Avoid Jim Taylor Chevrolet in Rayville, LA. I deeply feel sorry for the community of Rayville for…read morethe manipulative frauds at their Chevrolet dealership, as I didn't know either until having to take it to another Chevrolet dealership. I would seriously consider investigating any work done at their dealership. Completely PATHETIC. I had my car towed to Jim Taylor Chevrolet in Rayville after it broke down while we were traveling. We made it clear the vehicle had a new transmission recently installed by our hometown Chevy dealership as we were in shock that it was broken down. This was communicated the day we broke down and the FIRST Monday that the service department was called. To continue our family trip, I ended up buying a Tahoe from them and left my broken-down vehicle with their service department. Obviously they were happy to get a sale and we were told their service department is really good at reaching out to other Chevrolet service departments-as they continued to ask the name of our dealership just in case they had any questions on the previous work. The service department at Jim Taylor Chevrolet misdiagnosed the issue twice. The first time we drove 3 hours to retrieve the vehicle, it broke down AGAIN just 30 miles down the road-leaving us stranded on the side of the interstate. The vehicle was towed back to Jim Taylor. After two 6-hour round trips, two failed service visits, and nearly $9,400 later, the car still wasn't fixed as we barely made it home the second time. I took it to my local dealership, where it was properly diagnosed and repaired for only $435. What makes this even worse is that our hometown Chevrolet dealership reached out to Jim Taylor multiple times, providing receipts and clear documentation of the new transmission and certified work already completed- not understanding why they missed/refused to acknowledge the diagnostic history report that every service department is to run that shows all previous work already been done at other Chevrolet dealerships. Our dealership was completely appalled on Jim Taylor's service team refusing to process the repairs under the GM warranty, and their own manager admitted they "don't make as much money on warranty work." Also, Jim Taylor Chevrolet service clerk stated to our hometown dealership that she didn't know to click on the diagnostic that stated transmission work previously done. I don't know if this is their game of playing ignorant or just completely desperate to rip people off. The fact that they lied and said we did not tell them and then ignoring the diagnostic report. We contacted the owner of the dealership directly-no response. Instead, we were met with employees who responded with lies and continued to dodge responsibility. Their behavior was not only unprofessional, but downright unethical. I deeply regret ever trusting them with my vehicle and let alone giving them my business by purchasing a vehicle from them. I deeply feel sorry for the community of Rayville for the manipulative frauds at their Chevrolet dealership, as I didn't either until having to take it to another Chevrolet dealership. I would seriously consider investigating any work done at their dealership.

Worst sales experience of my life. I was told my offer for a car which was done over the phone was…read moreaccepted. I asked the car salesperson to confirm because I would be traveling 2 hours to pick up the car and had to leave work early and pay for child care. She assured me yes. When I got there they first pulled out the wrong car for me which is the least of my concerns. Then they told me they were "really busy" and had numerous customers to attend to so I waited and waited. Finally she sat down with me to complete the sale and paperwork. At this point I saw the numbers were much higher than what we had agreed to over the phone both through text and verbal conversations. The manager came over and said he thought my offer of "X" plus trade in meant that I would give him my offer and the amount of my trade in! Why would I pay you for my own car that I'm trading in?! Obviously this was some ridiculous sales tactic and I left without a car and with a bill for gas there and a babysitting fee. Do not recommend!!!

I can't thank them enough. Was out on interstate 20 got a flat tire and they came and changed it…read morefor me. They came out quickly and the gentleman was so nice. GREAT SERVICE. THANK YOU.

Honestly the best towing experience I've ever had. The fellow they sent out was jovial, went the…read moreextra mile to get the job done the way I wanted it, and my car felt safe in his care. There was a bit of a misscommunication on the side of my car insurance (they didn't give Bear towing all the correct info on our car) but he was well prepared and seemed happy to roll with whatever popped up--exactly the customer service I expect. I will say if you have gieco, it might be good to give them a call after they give you your estimated time because gieco doesn't always communicate right with their office. But I had extremely prompt service after I called, so the towing company obviously did everything they could to right a problem that wasn't their fault. All around great job.