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    Tremont Car Connection

    5.0 (2 reviews)
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    Crossroads

    Crossroads

    1.0
    (3 reviews)

    I am extremely disappointed with the way I was treated by this dealership, particularly by the…read morewoman I spoke with on the phone. I called because the vehicle was advertised on CarGurus with wording indicating that the listed price was an all-inclusive price, including dealer fees. Instead of taking 30 seconds to pull up their own advertisement and verify what I was referring to, she immediately became dismissive and acted as though I didn't know what I was talking about. What made the experience even worse was that I specifically told her to look at the CarGurus listing. She would not even take the time to go to the website and read the dealership's own advertisement. How do you argue with a potential customer about an advertisement your dealership posted when you won't even bother to look at it? If the advertised price does not actually include the dealer fees, then don't advertise it that way. Customers should not have to fight with dealership employees just to get them to acknowledge the language in their own listing. Her attitude, lack of professionalism, and complete unwillingness to verify the information were enough for me to question doing business with this dealership at all. Buying a vehicle already requires customers to put a certain amount of trust in a dealer. When the experience starts with an employee refusing to even look at the dealership's own advertisement, that trust disappears immediately. Potential buyers: screenshot the advertised price and all pricing language before contacting this dealership. Based on my experience, I certainly wouldn't rely on someone there to acknowledge what was advertised once you call. Absolutely unacceptable customer service.

    These guys are the types of guys that give used car dealers a bad name -- sold me a lemon with a…read moredefective transmission that they knew was bad. they buy flood cars from auctions and then probably alter the titles I am taking them to court. I am out over 10k and they will not take any responsibility. do yourselves a favor and do not buy ANYTHING from them unless you want nonstop headaches, lies, and aggravation. DEALERSHIP OF LIES AND BAD ETHICS ALL POSITIVE REVIEWS MUST HAVE BEEN FRIENDS AND FAMILY LOOK THEM UP on KBB and BBB -- F Rating

    Tremont Car Connection - car_dealers - Updated August 2026

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