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    Treken Primary Care

    3.0 (2 reviews)
    Closed 8:30 am - 5:00 pm

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    Highland Urgent Care & Family Medicine

    Highland Urgent Care & Family Medicine

    3.9(137 reviews)
    7.2 miVirginia Highland

    My family and I have been going to this office for years. We are local business owners for 30yrs…read morenearby and we have sent a large number of clients to this office. Today I stopped in to ask if Dr. Aimee could perform an injection for sciatica and to make sure they had this medicine in stock. Just that question only, before I went to the emergency room. What I experienced was a total different no customer service attitude response to my kindness and concern. This is nothing like the medical professional service that we are use to experiencing. I stood at the front desk for 10 minutes before I was greeted. Once the young lady appeared I was immediately given an attitude for no reason and she would not make eye contact nor apologize for keeping us waiting as three employees were laughing and socializing. They looked at us and we looked at them through the entry door window that leads back to the treatment area. I asked if I could call her right quick on the phone she said no. I said I could email her. She will not assist with that. She said if I did they would get back to me in a few days as I'm standing there with no one in the waiting room and no patients coming or going. She told me I would have to pay $150 and then she would see me (Dr. Aimee.) Super unprofessional all around. It is very disappointing as I am in tremendous pain and wanted to see a physician I could trust. My family and I will not be coming back.

    I started going to Highland Urgent Care in 2018 and was generally pleased with my experience…read more However, ever since the pandemic I have only had terrible experiences. The administrative staff is rude and combative, especially the office manager. My last visit was a follow-up for blood work, which somehow took an hour. The office manager, who was not wearing a mask, would not let my partner accompany me inside due to Covid. One would think that she would be wearing a mask if Covid was a concern, but alas. They sent my pharmacy conflicting prescriptions, the blood work left a bruise for over a week, every appointment take at least an hour, usually closer to 2 hours, you spend all of your time waiting in a room before talking to a PA for maybe 5 minutes. It's an all around awful experience.

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    Highland Urgent Care & Family Medicine
    Highland Urgent Care & Family Medicine
    Highland Urgent Care & Family Medicine

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    Ponce Primary Care

    Ponce Primary Care

    3.9(91 reviews)
    9.3 mi

    This practice has a lot of great reviews and I want to share my experience in case it helps…read moresomeone. In January 2025 I made an appointment for the earliest new patient appointment, which was in June 2025. I decided to wait for the appointment because I really appreciated the philosophy found on the website and definitely liked the glowing reviews. I had positive interactions with all staff I encountered and the clinic was clean and bright. The provider I met with suspected a new problem/diagnosis and so started a work up with labs and imaging. Clinic staff did follow up with me once labs resulted out and referred me to a specialist. The ordered imaging was performed ~2 weeks after my new patient appt but I never received follow up, from the NP or anyone else at Ponce Primary Care re: the imaging results. It has now been ~3 months since my last communication, specific to my care, with anyone in this office. I decided to reach out to discuss the standard of care, which I felt to be lacking. Dr. Chad Costley did return my call within an hour or so and he did verbalize disappointment with my situation. He assured me that my experience is unfortunately the exception to their typical patient experience. I was informed that the NP I had been assigned to was "only part-time and here less than a month". I did not ever receive any communication from Ponce Primary Care to notify me that my assigned provider was departing or to invite me to call to schedule with another provider for seamless continuity of care. I was told that my imaging results were never sent by the imaging facility I went to and that "this is where the wheels came off". That is absolutely possible but it was also not confirmed to be true at the time of the statement. The report not being in the patient chart does not mean it was never received by the ordering office or sent to the ordering provider. Sometimes things get scanned and assigned incorrectly, or not scanned at all. Lots of possibilities there. To me, that shows a lack of accountability for not holding a supervisory review of a departing provider's caseload/EMR task list and it also fails to consider that an out-of-state fax number associated with the ordering provider could be the problem. I waited 6 months for a new patient appointment and, whatever the circumstances, was lost in the shuffle. I will not be continuing with this practice, although I'm sure they have many satisfied patients as evidenced by their overall rating. My advice if you wish to establish/continue care here: Be able to advocate for yourself and for your own healthcare. Be knowledgeable about when to follow up on your care in case the practice doesn't. If the wait is still 6 months out for a new patient appointment when you try to schedule, do not think an extra special or VIP experience awaits you - realize that they just might be too busy to accept new patients.

    My husband and I have been seeing Brooke since we moved to the area over 3 years ago. We love her!!…read moreShe is kind, compassionate and thorough. I always leave feeling like she has addressed all of my concerns. She always goes above and beyond. It truly makes a difference. The office staff has been friendly and welcoming. We appreciate Ponce Primary Care!!!

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    Piedmont Urgent Care

    Piedmont Urgent Care

    3.2(243 reviews)
    7.2 miVirginia Highland

    Truthfully, no one ever wants to go to an urgent care. BUT when you need one, you need one. I first…read morewent to the Piedmont Urgent Care in Buckhead, which I always had a fine experience with. When I moved downtown, I tried 3 terrible urgent cares before deciding to search for another Piedmont location. My loyalty to this location began when I somehow got salmonella. I was so weak and the doctors did all that they could before sending me to the ER. I have been coming here for a few years now, and I will go out of my way to get here. First of all, it's always clean. The staff is so helpful and kind. Whether it's a billing question or a question for the doctor, it always gets answered quickly and kindly. My primary care doctor is far away, so I come to Piedmont Urgent Care for anything minor. During the pandemic, they have a new system of waiting outside instead of in the waiting room. It kind of stinks, but so does everything else. They're making the best of the circumstances. The staff members will come outside and greet you, get your info and provide any paperwork you need, all while you wait outside. They'll let you sit in your car if there are no seats left outside, too.

    My original review was 5 stars because I believed that I would be able to reach back out to…read morePiedmont and they would respond. My new review is 0 stars. And I look forward to putting it on every review platform I can find to warn others. This is the specific location. 882 Ponce de Leon Ave NE Atlanta, GA 30306 United States Phone number: +1 (770) 809-3034 Dr. Christina Collector Christina if you're reading this, you assured me 1. You'd reach out to make sure everything went smoothly post appointment and 2. That it is possible to call this urgent care and someone would answer.... They do not respond to any calls, at any hour, or voicemails. They don't even respond on their mychart platform which is again, absurd. I have selected every one of their choices, attempted to speak to front desk, billing, you name it. NO RESPONSE. I have called several times a day between May 28th and June 24th (when I'm writing this review) they do not respond to anything. All I need is an itemized bill of what they did while I was in urgent care to submit to my medical insurance. ICD codes, CPT codes, etc are required for insurance to bill. Mind you before I left both Dr. Christina Collector and her receptionist assured me I could call, contact them my email or my chart for an itemized bill. Yet, No response. Nothing. The bill they gave me is attached. It's a joke. But Piedmont did send me another bill by mail!!!!!!!!!!!!! Received June 20th... I am from out of state. I was visiting Atlanta for a graduation May 25th when I got injured with a laceration. The cut was deep enough for stitches but we didn't make it to urgent care in time. So essentially, Dr. Christina Collector washed the wound, put iodine, Neosporin and a bandage on. All of this could cost someone maybe $50 from cvs. The bill was flat rate $210 and the receipt they gave me was a joke. The saddest thing is, I wanted so badly to like this place and this dr. Now I get to spend my time writing this review and if their medical bills continue to be sent to me? Look forward to alerting the local media and seeing them in court.

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    Piedmont Urgent Care
    Piedmont Urgent Care
    Piedmont Urgent Care

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    Aerica Summers, MD

    Aerica Summers, MD

    3.0(4 reviews)
    6.4 miInman Park, Old Fourth Ward

    I wasn't feeling good and needed medication for flu like symptoms. I was in excruciating pain. I…read morefound this medical center and they made me feel at home. I received the proper medical attention and the office was real nice. Thank you for making this a great experience

    I am a new patient of Mrs Summers dr. Summers at the North Fulton health clinic in Sandy Springs as…read moreof January. My first visit was not a visit that I expected her attitude her demeanor was non-caring she was not thoughtful she cut me off she would not allow me to let her know what my body was going through instead she wanted to write all these prescription do all these different tests and was not towards what I came there for. Her Spirit Just wasn't clicking in my head at all she was rude she didn't want to sit and talk and just say hey what's going on with you oh you must be depressed. Being a doctor you supposed to be compassionate you supposed to be empathetic you supposed to be caring you supposed to be a person with a set of ears just willing to listen because you don't know what that person has gone through throughout the day. they that live with how they survive. She has no compassion I'm totally upset with her and how she treated me last week at my last visit. I rather go to big Grady downtown Jesse Hill then to deal with a small Clinic because dr. Summers Wednesday clinics she only have four patients. what does that say about her the reason she switch and swats in different clinics is it cuz she's trying to build. But the only way you build clientele is you change your nasty demeanor how you see people how you feel about people you're a doctor you're supposed to be there to help me not to hinder our hurt my feelings. So as of now I will be calling Grady Monday to change her from my primary care doctor to someone else I'll take a foreigner over my own race but it's not about your color it's about your compassion, confidentiality and the chairs most important. We all know that doctors are in a business plan with the pharmaceutical the right as much medication as possible. But she writes me a prescription of 5000 units of vitamin D checked the new write-ups that have vitamin 50,000 units is too much so I changed it on my own so I hope she know who wrote this review it ain't no secret period. Blessings

    Treken Primary Care - familydr - Updated May 2026

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