Jimmy came out to look at a black walnut tree we were worried about and quickly determined that it…read morewas healthy and explained why. He made sure to answer all my questions and even gave me some advice for keeping bugs from eating another tree we have that gets chewed up every year. Very knowledgeable and personable. We will be calling Raines for any free needs we have in the future. Thank you!

Raines was referred to us by two friends. We owe those friends big time. Everyone was professional,…read morejob was done extremely well, and even tough we hated to lose three dead trees, they made it easier. After they left, the only sign that all that work had been done in our yard was the absence of the trees. added note: watching them operate their big machinery was kinda fun.

This is what southwest will leave for you when they say they are done and this is just a small part…read morethey left

I needed 3 stumps ground. They gave me a prompt estimate, fast service, excellent stump removal…read moreand cleanup. I would use them again.

Job well done. They cut the trees to managed level to avoid emergency situations of branches…read morefalling on cars or houses.

My backyard Willow tree fell on the fence during the storm on night of 8/26/19. Shawn/Alan had told…read moreme that he would remove the tree for $750 and he'll get his friend Casey to grind the stump for another $50/60. Shawn did remove the tree on 9/9/19 and I wrote him a cheque. He advised me to call his friend right away which I did. Till date the stump is still there and my fence panel(which Shawn removed to haul the tree away) has NOT been put back yet. Neither Shawn nor Casey has responded to my text/voice mails. This is really frustrating. Someone did leave my backyard faucet running on 10/11/19. Shows lack of responsibility/care on Shawn's part. Hope no one has this kind of experience, ever.

AJ conned us out of over $3,000 for a job he failed to do. We paid him upfront, he never showed up…read morefor numerous scheduled times, then refused to return our money. We won a small claims judgment against him but have yet to see any repayment. AJ did work for us in the past, so when he asked to be paid ahead of time, my husband agreed to help him out. Big mistake.

From the owner: At A&J Tree Service, we pride ourselves on being a locally owned and operated tree trimming and…read moreremoval service that genuinely cares about our community and environment. What sets us apart is our commitment to personalized service, where we take the time to understand each customer's specific needs and offer tailored solutions. By choosing us, customers can expect not only expert care for their trees but also a dedication to enhancing the beauty of our local landscape while supporting a business that reinvests in the community.

Had 3 HUGE trees on my property in downtown Bentonville. I got a bunch of quotes and these guys…read morewere the best. That always makes me a little leery but I saw they had good reviews so I went with it. I made the right choice. They had the right equipment and a team that knew what they were doing. These guys made it look easy and took my stumps below grade and were all done by mid afternoon. I had never used them before but they will be my first call next time. I highly recommend them!

So I called requesting an estimate for a tree removal as well as tree trimming multiple trees. I…read moretold him we lived in Siloam. He did state that it was at the edge of their area of service. (funny, they cut down our next door neighbors tree a few months ago) Anyway he made an appointment for Saturday afternoon. I told him that would be great, we had no plans, but suggested he call, just to give us a heads up. Saturday came, we worked all day in the yard...with my phone. NO CALL! NO SHOW! So evidently they don't need the business! That's ok, we will call someone else....but not the way to do business...thanks anyway!

Giving 1 star is too much for this self acclaimed #1 tree service. I am disabled and a huge tree…read morecame down in front of my cabin. They came out and bid the job. I accepted the bid and the work was scheduled. When the day arrived, no one showed up, no one called, and no phone calls returned after several attempts. Very very unprofessional and would tell everyone I know to "Better not call Browns!" a little play on their own advertising. I wouldn't let them come now if they paid me...very bad business.

Nobody calls you back to get anything done. Browns gave me an estimate and I called to confirm and…read morethen no responses. I've called 3 times over several weeks and sent text messages. Horrible customer service