If they over charge you they'll make you feel crazy about it and make you run around for a month…read moretrying to get your money back. I've been a customer here for years and loved it. This has been nothing short of the most disappointing experience I've had as a customer anywhere. The terminal kept saying error and the employee instructed me to try again so I did, then the third time decided to get the money from the ATM. When I went to the car and looked online I was charged the 2 times at the POS and of course for the money I took out and gave to them from the ATM. $127 essentially stolen from me at this point and no resolve since 8/11. I went back in right away, spoke to Bree she said she'd call me in a couple days. A week later no call, I popped in and asked about it but she wasn't there, I spoke with Matt. No worries life happens, she calls me a couple days later, is great and says it's allset to come get the money there's a note in the system. I go in today, the note is only for 1/2 of the charges that were made at the POS before I went to the ATM, Bree wasn't there so they call over Matt again. Matt was very rude and condescending , as he was the first time making me feel like there was no way she didn't call me, but he'd leave a note. This time he argued with me till I showed him my bank statements then he went to call someone. He came back and had someone else tell me now I couldn't get any of the money back now and to send the bank screenshots to some email on a business card who doesn't answer when called. I honestly just feel robbed at this point and I'm not sure why I've been made to feel in the wrong. All of the other staff was very kind, and it wasn't because he was delivering me bad news that I'm upset with how he treated me, as he had another guy tell me I wasn't getting anything back today which was obviously the most upsetting thing here. Whoever he was, was kind and understood that I didn't want my order today I couldn't keep giving money to a business that won't give me something that I'm owed and that it was very frustrating. It really is as simple as reviewing your footage and bank statements, and maybe having a conversation with the people you put in charge of a shift about how they're in a customer service job at the end of the day and how to treat people kindly and respectfully.

Great staff. Always helpful and kind. I have soooo many loyalty points. :) Buy from women!read more

I had a problem with a product..had the Manager Dimond get involved. She immediately rectified the…read moreissue and I am a happy customer! East coast gas is nice in house flower.

The website said the product was one thing I went and showed him the screenshot of the product he…read morewent and got it I paid for it and got home realized it's not what it said it was online that it was mislabeled I called they told me to come in I came in they said they couldn't help me even if they wanted to because there wasn't a manager there he was only a team lead. It's not even worth the aggravation to deal with the business a third time so I just reported the discrepancy to the state. And even if there had been a manager there when I got home the second time I realized the bag wasn't even sealed so they wouldn't have taken it back anyways which is a problem that they've had in the past with their products.

Wax Consontrate 1.0 Gram metal "seal" was open and the Wax looked like it had been scrapped out of…read morethe glass container. So I purchased a scale and Yes it was only .4 gram not even half a Gram. I purchased at the end of the day and it looks like I was the unlucky patient who's prescription was OPENED and STOLEN from. Not just money taken... my PRESCRIPTION POINTS WHERE STOLEN. 1/26/2025 SAN JOSE BLVD JAX FL .

The problem I have with these people they are always giving deals away to their medical patients…read morewhile us adult use gets minimal deals compared to the medical patients who don't even have to pay a tax like us adult use does. I looked up the medical use and they are charging them 30.00 dollars per eight on all flowers while we adult use are paying 45.00 per eight. Why not give us Adult Use the same deals you are giving your medical marijuana patients?

Very fast in and out service. Tony showed exemplary customer service. Tony was very knowledgeable…read moreand gave great recommendations. The product was good and the price was decent for a dispensary. I recommend this place over Good Chem and Deim. Only negative is the young lady at the front desk today seemed lost and unsure of how to log people in. Last time I came in she also didn't know anything about the flower or concentrate products. Maybe Tony should train her?

I buy sativa prerolls. Nearly every time I purchase a product that Resinate claims online to be…read more "sativa" or "sativa-hybrid" I see by the label, once I'm home, that they're all just hybrids. A few were indica-leaning. None were even sativa-leaning. That's straight up lying to customers. Also, many of their pre-rolls are so loose they're not smokable as joints. I find that many bud tenders completely ignore customers and talk amongst themselves, then treat those customers like we're stupid. Lying to customers about strains has to go against the CCC . When I brought back a joint to let them know that the 5 I bought were all too loose, AND hybrids that weren't even sativa-leaning as claimed, they treated me like garbage, made me wait while they helped other customers, just to respond 'too bad, so sad '. l mentioned that they were misrepresenting the product and the budtender literally yelled "All the joints are hybrid! There's no such thing as all or nothing!!" It was mortifying. She told me nothing I didn't already know. This is why I will never go back to Resinate. If lying to customers is a CCC violation then I'll be reporting them as well.

My wife went in with a picture from there website on what she wanted. A 1/2 oz of your highness…read moreGelonade. Was told at 830 a.m. they didnt have 1/2 oz she would need to buy 4 eighths so they up.charge her 10 bucks to 105 and give her a totally different company a cheaper one Sky-high Gelonade. She didn't notice until she got home. Once you leave the store all sales are final. Isn't that convenient. They got over on someone that doesn't know better.

I would like to preface this by saying I usually have a wonderful experience at OB so this was…read moreinteraction was somewhat surprising. I had placed a pre-order for 5 pre-rolls and based on the websites information these were on sale 5/$20. When we arrived to pay the total was $25 no biggie but when I mentioned it to the bald man who checked us out he very dismissively told me it's only certain strains to which I said that the way it's posted online is misleading. He shrugged his shoulders and walked away. I get it, it's only $5 but call me crazy the idea of customer service to me means that when the customer has a reasonable concern you as the employee should be patient and understanding enough to listen. If customer service isn't your thing don't work somewhere that is expected.

In town from a state that is not legal recreationally. We were "nervous" having never done this…read more They made it SO easy!! Ordered online while at breakfast, and it was ready within the hour. A Big place within walking distance of the main attractions. If you know parking is in Salem in October, this is HUGE!! We were greeted by super-friendly staff, and left within minutes with our precious package No question that this would be our first stop when visiting again. Do not feel intimidated.

Visited Salem for the first time today. It was a pleasure. The budtender at the medical register…read morewas funny and helpful. She mentioned some products I hadn't tried and gave me a good primer on tinctures. I'm medical so the discounts are nice but I really liked your vibe. Oh and get rid of the volcano and get some decent Stortz stuff in. I always need dosing capsules

Love Full Harvest Moonz! It's conveniently located, the staff is always friendly, and I'm rarely…read morewaiting more than a few minutes for my order. They consistently have great deals, especially during a full moon. It truly feels like the neighborhood dispo, and I couldn't recommend it more!

The sleep gummies that I purchased worked very well for me. Am defying back to make another…read morepurchase.

Is there anything better than a local dispensary where everyone knows your name? Well, name may be…read morea stretch, but every staff member has been friendly and engaging akin to the Trader Joe's of dispensaries. - wide variety of products with knowledge staff (house and brand vapes, best gummies in the area, fun stuff like weed-infused IPAs or ice cream, dog CBD treats, and another 1/2+ store for non-cartridge/edible I don't use, and the selection is still plenty) - very reasonable prices + freebees beyond just a roll, with easier payment and fast service each of my 5+ visits - opens an hour earlier (9am) than Kind Farms, with similar to superior quality at 2/3 the price The owner has been kind and welcoming each visit, with a true passion in the business and providing high quality care to customers. I don't review often, but as much as I love the almost hidden gem status of this place, I am grateful they're here in the community and know they deserve the support. Also, dog friendly and offer med card discounts! (To be clear, the store is dog friendly - doggo in the photo only gets CBD dog treats!)

Awesome dispensary, great owner. And they baked me a free pizza! Definitely coming back to this…read moreone! Thank you!

Crappy company quick to take your money but no help when needed. They can not help you with…read moreanything other than taking your money. I literally had to tell them to stop calling and emailing me after I asked for a refund. DONT CALL ME ANYMORE! DONT EMAIL ME EITHER!

Used to be good . No more though . When the state drops their fee the canna care docs just added it…read moreto their own fee so they can keep it at 150 when the other places in ct only charge 45 . And they dont do anything . You stilll have to register yourself with the state . Just call the online place 45.00 bucks instead . I figured because that would be easier , but they just tell you to do it yourself and if something goes wrong they will tell YOU TO CALL THE STATE . Then if its still wrong and have not been able to get it because of whatever reason there is no refund and there is no where to go because they do not have any open store front to walk into . Its just not needed anymore and its nothing but a rip off

Beautiful vape shop and the guy who works here is really super nice. He gave me a whole crash…read morecourse in vapes and helped me with every step. They do custom flavors and all sorts of cool stuff. They are new and definitely worth going to!