I wish I had read the reviews before coming here. The only thing I got from them was the fact that I was covid positive. I called them back after the fact to see if they would send me an inhaler as they had asked if I needed any medication. I have asthma and I didn't realize how much that would effect me with covid but it was worse than I had assumed. They told me they would send an inhaler to the pharmacy. I went to the pharmacy and they only had sent the couch medicine and not the inhaler. I called again and they finally had it over about 2 hours later. It was too late to pick up that night so I went the next morning. I got in the car opened the box and it was nebulizer treatments which is NOT what I asked for... I had already opened it so it's not like I could go back in. I called them to notify them that they messed up and the only answer I got was "call us back when you're not upset" I'm not going to ever not be upset with you... how do you mix up "I need an inhaler" to "I need a nebulizer treatment." Obviously I'm going to be upset I literally used any energy I had left to go to the pharmacy to be handed something I wasted $42 dollars on. It's a pandemic I don't have $42 sitting around... will never go to this urgent care again Or any of it's partners. They don't want to take accountability for their mistakes. read more

I had two very positive experiences with Rachael Tougher and the staff. Get there early or make an appointment.

Do not go to this facility under any circumstances. I was on vacation and needed access to medical treatment for what turned out to be a bronchial infection. 1. I was there for two and a half hours to get a total of 15 minutes of actual medical attention. 2. A nurse made a decision to test me for the flu, even though my symptoms did not match flu symptoms and I told her that I was sure I didn't have the flu. I'm not sure if they did this test just to rack up more charges for the insurance or if they were just not too smart. I don't think regular nurses (not nurse practitioners) should be making these decisions before I was ever seen by anyone with more medical training. 3. The nurse told me that there were two doctors that were seeing patients that day. In fact they were not doctors, but nurse practitioners. I have nothing against nurse practitioners, but there is no reason to lie about it. 4. I was prescribed three different medications which, even with my insurance discount plan, cost me over $100. One of the medications was an inhaler (actually two inhalers with 200 doses each). They were to be used as needed. At the maximum allowed dosage, 400 doses would last 50 days. This was a colossal waste of my money. The inhaler had no determinable effect, but the cough pills which cost less than $9 did help. The literature sent home with me said that the cough could persist a few weeks beyond the infection, but there was only a week worth of pills. I didn't think much of this until the infection was seemingly gone and I still had the cough. As I was running low on the cough pills, I looked at the "No Refill" and called the clinic for a refill. I was told that it was clinic policy that they never gave refills on anything and I would have to come back in for a reevaluation visit. I objected to this and asked it there was anyone there I could speak with about my situation. I was told that this was company policy and there were no exceptions and no one was authorized to make any different decisions. Keep in mind that there are very common (non-narcotic, non-habit forming) pills that any normal doctor would have no problem giving a refill under my particular circumstances. This policy is clearly there to make them more money by having people come back for exams they don't need. I would rather cough my lungs out than spend another two hours of my time, or give them one more cent or revenue. It is sad that you can not get basic medical care without being treated like dirt. read more

Had a pre op appointment supposed to take 10 minutes. Had me fill out 8 pages of information most of it the same info over and over. After 45 minutes I noticed everyone else was bypassing me so I asked what was going on. They told me they didn't know who the insurance carrier was, even though it was in the paperwork 4 times, they just didn't bother to read it or ask me. Total was over 2 hours for a ekg. read more

I was very apprehensive about going to a new doctor, but I'm new to the area and was referred to Treasure Coast Urgent Care by a pharmacist who could hear that I had bronchitis and needed an antibiotic. Everyone at this facility was caring and helpful and they listened to my concerns. It took a little while to register as a new patient, but I noticed that repeat patients were seen in less than 20 minutes. The receptionist checked my insurance to be sure it covered this visit. I saw a doctor, had an X-ray and was out in about an hour. The assistant (Christian Adames) put me at ease and carefully recorded my medical history. Soon after he was done, PA Tia Fox examined me and diagnosed my condition. She suggested I get a chest X-ray which was done on site. By the time I got to CVS (same parking lot) to pick up my prescriptions, they were ready!!! I heartily recommend Treasure Coast Urgent care read more

Needed a Covid test to fly back to NY. Walked in and they had it all figured out . 20 minutes total and everyone was delightful! Great experience- no worries here! read more

The front door staff had me running around like a chicken for Covid testing. They were very unorganized as they told me to report to Treasure Coast Primary Care location for testing, only to find out that wasn't where I was supposed to be and to go back to the Urgent Care location. Processes will either make or break a company reputation. This is example A. read more

Walked in and was greeted with rolling eyes and an attitude from the girl at the front entrance. Then, I was given an attitude from the check in receptionist as well. I was told to ask the doctor what test I should get, then told they wouldn't administer a test without making a decision prior to meeting with a doctor. Poor communication and such disrespect from three women. I walked out. With being a Covid patient who almost just died from Covid and has damage to her lungs, compassion goes a long way instead of being miserable on a Saturday. Each of them should be lucky they are alive, not treating patients poorly. read more

I called no one said hello just please hold, I was placed on hold for 35min before I hung up I called back they did the same thing and I hung up after 15min read more

I cannot thank Dr. Libman enough for absolutely saving the day for my little one this past weekend. My five-year-old needed sutures and with the help of Mr. Rob Gluckman, were able to keep him calm and comfortable while he got patched up. I'm a mother of five and Treasure Coast Urgent Care is my "go-to" for all the little emergencies. Excellent care and staff--highly recommend! read more

Came here for an in-grown hair on my face. Saturday morning, no lines, no wait, no problems! Cydney, the PA is excellent...she has a wonderful bed-side manner, is very thoughtful and intelligent, and has a delightful sense of humor!! She really took care of me and treated me so well... I felt like I was being seen by an old friend. Kudos to the staff at Urgent Care of Stuart! read more

I have been to this place twice only because my doctor sent me. The first time I was here one of the girls in the front office (the one with long braids I think one girl called her Neesa but not sure) was extremely rude to me. I tried to ask questions about billing but she was rude and demeaning. The other staff was nice tho. Today I saw the same girl being very rude to another patient. An older woman. I waited over an hour to be seen but when I was the staff in back were nice. But when I went to check out the same rude girl was there and she didn't even make eye contact and said rudely "you're good" without ever even looking my way. She is just very rude and should not be working with people. read more

A few days before I left for my Florida vacation, I was in a car accident. By the time I left, shoulder pain was intense and frequent. I went to Treasure Coast Urgent Care and they handled everything. They got all my car insurance information and said they'd take care of billing them, which was SO convenient and helped me feel less stressed. They took an x-ray and had a disc ready with the results to give to my doctor back home. Everyone was very kind and thorough. I really appreciated all their help! read more

This was the first and the last time I will ever go there!!! it was by far the worst experience I've ever had in a medical setting!! I came with a bad sore throat and an earache. They made me wait in my car to receive a telephone appointment. After speaking with a PA for maxim um of 5 minutes, she wouldn't see me in person. I was told to go around to the back of the building where I had to call in and someone would come our just to do a Covid test. I was let in a back stair case where there was one chair. The young woman barely touched the inside of my nose for the test, then she came back 2 minutes later and said it was negative. I again asked to see a live person and was denied. She then gave me a PCR Covid test and told me if that was negative, I could come back tomorrow and see a live person. She told me I would be emailed the result, but no one took my email address. She then came back with a post it note and told me to write down my email address! WORST EXPERIENCE EVER! Now, I'm supposed to pay for this horrible service. I immediately went to a different urgent care where I was treated like a human! read more

The wait time is crazy...........If you plan on wasting an entire day this place is for you

always fast and efficient every time i go here. yesterday i cut my head open and they took me in promptly and cleaned my wound and decided no stitches were necessary. a win win. i've gone for flu, sinus infection, and other things and always am so happy with the care. read more

Went to this facility on a mid day Friday seeking relief from serious back pain & injury to my sacral bone. They kept me waiting for 2 or 3 hours. Finally was taken to an examination room. After a long wait there, an aide came in & told me the doctor went home. The desk clerk gave me an appointment for Monday at 1 PM. On Monday, after waiting over 3 hours, I was seen by someone who did not identify herself, nor what capacity she served in. I asked for some pain medication. She arrogantly said people with chronic pain should not be given pain relief meds, and should go to physical therapy instead. She also said lots of people asked for pain meds in order to sell them, & very rudely made it clear she placed me in this class. I tried to tell her I had already been through physical therapy for more than 2 years following multiple surgeries. She refused to listen to me, and continued to make unflattering insinuations. She had me drug tested, then left for a while, returning with a prescription from a doctor, somewhere on the premises, that was half the dose I had been taking. When I finally left the facility I asked the front desk clerk if the drug test would be applied to my health insurance. From the end of the hallway, I heard the person who had seen me scream "No, No.....!", evidently protesting application to my insurance. This whole experience was surreal. Whoever this person was should not interface with patients. I'd give zero stars if I could. read more

Try a place that actually wants to help people. They refused to see my daughter for an ear issue. Unbelievable! I am still shocked. We went to 3 Urgent Cares and got there right before they closed. We called before and they said they would see her if we got there before they closed. We did and they still refused to see her. They gave 2 reasons. One was that she recently tested for COVID19. It didn't matter that she was NEGATIVE and that she tested as a requirement as a college athlete. How does that make any sense? The second reason was that she said she travelled. I asked what the criteria was for traveling as we travelled by car to the Keys. They didn't have any criteria, just the fact that she said she traveled was enough excuse for them not to see her. Even though I told them she was in a lot of pain, the receptionist refused to go back to the provider and relay that she tested negative and only travelled by car instate. She told us to go to the hospital. This is an organization that doesn't really care for their patients. I'll never try here again. It had been multiple times over several years. Last strike. read more

Everyone I encountered was kind, efficient, knowledgeable, and professional. Excellent experience here.

I went there today to have some stitches in my arm. My physicians assistant Cydney, could not have been more professional and caring, she did a wonderful job on my arm! My wait was not more than about 25 minutes and everything turned out perfect! I would recommend them to anyone in the Stuart area! I only carry Medicare, and the cost of service was extremely fair! George read more

Here on vacation; brought a sinus infection with me. Called this outfit and went right in. I barely had the paperwork filled out and they were calling my name. Polite, thorough, concerned. This is how healthcare should be done. Thank you very much. read more

Both the nurse and Doctor Gail were great! Very friendly and caring. Diagnosis and meds were appropriate and appreciated. Called into cvs and made sure they were received before they left the room. Waited about 1 hour on a busy day to be seen. Took insurance, no copay. Told me to call to follow up, no need to come back unless still ill. read more

My 12 yr old son got absolutely terrible care there. They gave no advice at all that was helpful. As the matter of fact had we listened to their medical "advice" my son would've been further injured. Fortunately I was able to take him to his regular Doctor the next day. At least on a Sunday, I would not go there. Guessing it's those with the least seniority who work then. They would not even give me a Doctor's excuse for school the next day to be able to go get a "boot." They thought (said) he can go to school without a Doctor's note on crutches and go to the medical store after school (4pm) and get the boot then. Both of those statements are asinine. That is why I had to go to an additional Doctor's visit to get what he needs. The women at the front desk don't even know where their facility is. When a person who couldn't find them called in, they told her "US 1 & Monterey" Wrong, they are NOT on US1. They are on Monterey Rd, so it's "Monterey & US1." That's not a matter of semantics. It's a matter of clear, orderly direction- which they have none of. read more

Went while on a vacation to get a splinter removed from my foot. The staff were friendly and helpful and made me feel super at ease. Was so completely thrilled with the level of care I received. read more

Absolutely the best urgent care experience I've had. The staff saw me quickly and was very nice to me. The experience was so good I came back for an elective IV treatment. The nurse used a butterfly needle and I didn't feel a thing. Highly suggested!!! read more

When my family moved to Stuart, we all needed to find new health care providers. We were referred to TC Urgent and Family care by a friend. I have seen Dr. Jacquelyn McLaughlin and my husband has seen Dr. Erin Shaw. They are both extremely knowledgeable and professional, and have excellent bedside manners! Our son was able to get in quickly for a physical when he was home from college. None of us has ever had an excessive wait. Great experience overall for the entire family! read more

I am so tired of going in with with a hacking cough, being diagnosed with an upper respiratory infection or bronchitis and being sent on my way with no medication. It is in my chart that I have a history of strep, upper respiratory infections, or bronchitis but they say if it persists in 10 days come back. The only thing they like to give out are cough pearls that do nothing for a cough. read more

My husband went because he was having a lot of back pain. We decided to go here and we were very happy with everything. The ladies at the front desk were very nice and the doctor and nurse were amazing. read more

This facility is not at all equipped to treat the public for anything other than benign issues! Need a flue shot? Have strep throat and need a culture? Go there. For anything else, don't waste your time or money! I had GI issues recently and it took ONE WEEK to get a diagnosis! Unacceptable by any standard. I had to call multiple times for test results only to be told that they could not expedite the test results to get them any quicker. I learned a lesson to go straight to the ER for anything "urgent" and take it from me, do the same! read more

I came in on Saturday. The front desk staff wasn't friendly. I asked if they took my insurance first and she said well we will have to see you first. I said you can check to see if you take my insurance. She told me to sit down. Another girl called me up and confirmed that they accepted my insurance. I was seen by the PA. She was convinced I had Strep. She assured me that she thinks I have strep and treated me before any she received any results. I received a shot of rocephin, and then they came back to tell me my results were negative for strep. Additionally, she put me on 10 days of 875mg amoxicillin, some medicated mouth wash to numb my throat, and advised ibuprofen or acetaminophen as needed. I hate to be the patient that questions an expert but I can't help but feel like she didn't know completely what she's doing. First and foremost, ibuprofen isn't something any pregnant woman should take. And after looking into rocephin I felt I was being overly medicated when an accurate diagnosis was never established. I was little upset and contemplated on whether or not I should take the amoxicillin and mouth wash. If it was virus overloading my body with antibiotics isn't going to do anything and isn't great for my baby. I asked for IV fluids because of puking and not being able to consume much liquid and she said she doesn't feel comfortable giving me fluids. However, she'll pump me up with high doses of antibiotics without an exact reason why. I know the IV guy was trying to leave early so she made up some bs so he didn't need to administer fluids to me. When I called to see if they sent my culture out for lab work to get a concrete answer the young man said that they never did that. Disappointed that I didn't receive the type of care I should have. I never used the mouth wash and only took 5 doses of the amoxicillin and stopped so I have no idea what was really wrong with me. Wish I would have just went to the ER. read more