snail pace. wait hours. front desk lady is the only positive thing here. what an absolute mess whatever wait time they give you is not accurate. emergencies can come in and they take them over you. read more

I needed to see a physician but do not drive. Therefore, I had to rely on Uber. When I explained that my arrival time was dependent on Uber. Joyce, in reception was TRULY understanding. She told me not to worry. They would be able to accommodate me, and they did! Joyce made it so much easier especially when you are not feeling well! Thank you Joyce! Nurses and tech were courteous and sincere. read more

We checked in at 8:10am. we followed all of their RULES. They sent us home at 8:10 - we will call you, it will be 2 hours. at 9:40 they called. we got back there at 9:48. "you are now number 5, we had trouble in the back". I'll call you. we waited in the car and checked in every half hour......11:45 we canceled. front desk HATES her job, HATES people, but LOVES the power. read more

We made an appointment online, and arrived 15 minutes before our scheduled time. However, we still ended up waiting up to two hours for our service. We were marked number one on the list, but other people were taken before us. Even though we experienced long wait times, the staff was extremely friendly, and worked efficiently to try and get you out of there as fast as possible. read more

Just went to the Jensen Beach Care Now and I saw the nurse practitioner AARON SIMMONS. He is wonderful!! read more

I had a decent experience here. I had to fill out a lot of paperwork and waited for over an hour, but once I was in the back it probably took a bit less than 30 minutes. The nurses were friendly and the doctor got me in and out. They also called me the next day to check up on how I was doing. read more

To expedite the process, I highly recommend checking in online. I arrived at the scheduled time and was taken within 15 minutes. The receptionist was very organized and polite. Thomas, the RT, asked me specific questions regarding my issue and took my vitals. Within minutes Dr. Bailey arrived and provided me with his diagnosis along with a summary of my visit. This urgent care was simply terrific. Professional, competent, polite, and friendly staff. Highly recommended. read more

Very rude and unprofessional receptionist. I was treated very poorly. I'm not sure if she was lazy to enter us as new patients. I had an appointment for today, drove there at the correct time, she rudely told me they don't do specific labs, but she never even asked me what labs I needed (all needed labs were stated in their website). What a waste of time! What an unprofessional place. I couldn't believe her mannerism. Is this the front and face of your business??? I walked out and I will never be back again. read more

We were there on Christmas Eve and what a delightful experience, from meeting Jennifer at the front desk and the back attendants , Jake I believe was his name, I was very happy, my wife had the gold start treatment and we couldn't have asked for a more delightful crew, We will return, hopefully not too soon, but we will,5 stars in my book, read more

I was at the Jensen Beach Boulevard facility on Saturday, July 2 , 2022 about one hour before they closed to take my friend to have a Covid test because she was exhibiting symptoms. The PA in charge was very alarmist and very rude. She saw that we spoke Spanish so she spoke to us in Spanish telling me that she was sure that we all had Covid because we were with my friend who tested positive. After my friend tested positive, she put me in a small room with her to wait!!! I told her I didn't want to be exposed and that's when she told me that I was going to be positive anyway. She didn't want to bother telling us what pharmacy was open and refused to talk to us even at a distance in the parking lot. By the way, I tested negative after 5 days of being exposed contrary to her insistence that she was sure I was going to test positive. My other friend who was with me also tested negative. Someone has to teach this PA how to treat people with kindness. read more

I don't do yelp. But I feel it's only right to say not to ever go to this walk in clinic if you want help. I'm in the ER right now due to their lack of judgement. I was scammed for my money and kicked out the door. Essentially told that this is where we part ways. The doctors in the ER DIDNT EVEN UNDERSTAND HOW I WAS ON MY 2 feet and didnt see how a urgent care unit would let me walk out the door in that condition. My blood levels were at a 3. The average male of my age. That being 27 should be at a red blood count of 13-17. Dr at urgent care said I had a migraine....Need I say less? Don't ever go to the care unit if you need proper attention. I'm not saying this to be spiteful I'm putting this review out there to honestly save life's. Be careful who you let judge your health. Carenow in Jensen isn't the place. read more

Worst office ever was unable to help in anyway to get my lab tests done, and was also unable to refer me to any place that was able to help me. read more

Very Professional and thorough from the PA , to the front desk reception. So very refreshing, especially when not feeling well! If you have to go to a Urgent Care I highly recommend. read more

I had a great experience there. I was greeted pleasantly, and seen very fast. I was seen by Dr. Bailey. He was thorough and very professional. They all made me feel very comfortable, and provided great service. I am very pleased to have a reliable walk-in so close to the house. read more

I would recommend staying away from this place completely. Although the staff was welcoming at first, the follow up was very very poor. After some scary test results and an unnecessary antibiotic the doctor was supposed to call me back. I called the facility three times and the receptionist told me verbatim, "we close at three and I promise the doctor will call you before then". I was contacted by the doctor THREE DAYS later. I was informed that he was not scheduled to be in the office on the day I was promised the return call. Even if this is a miscommunication, the medical field is not the place for broken promises and false information. I recommend CareSpot in Port Saint Lucie on Prima Vista. More prompt, more professional, and no bullshit, unlike this place. read more

I never go to the doctor. It has been at least seven years and now I know why. It majorly stinks and is always disappointing. But after being sick for three weeks even I know it's time to succumb -- although I was still dragged kicking and screaming. My husband and my visiting daughter took me after calling first to make sure it was open. The receptionist said, "Yes, we have Dr. L here until 7." She also mentioned he's about to retire. Why would she say that? It's a sign people, it's a sign! As I think I've learned, this clinic recently reopened with a new name. After waiting for a while with no other patients in sight, I'm lead back to the examining room. The hallway carpeting looks unclean, but the room: dried, brownish red splotches on the linoleum floor. I was horrified and wondered what else was let go in the facility. And isn't there rules and regulations about cleanliness in a facility that treats patients? A self-described paramedic took my blood pressure squeezing my arm to hades and back. just ouch. my blood pressure read higher than it's ever read scaring me more than my illness. I wondered if there was any shame or consciousness about the dirty room. "Are those blood stains?" I meekly ventured. A quick glance from young paramedic, "Nah, those definitely aren't blood stains." no explanation; no apology; no caring. He then suggested I get x-rays because my sickness had gone on so long and there might be a blockage. I was thinking this is just a money making scheme. Went back to lobby to confer with hubmonster; overheard paramedic talking to receptionist about him wanting to bulk up his muscles. Took hubmonster to room and mouthed, "Look at those stains." He couldn't believe it either. We asked the paramedic if we could at least see the doctor before agreeing to the x-rays. no problem. Dr. L came in, made a joke, asked me to lie on the table which made me feel dirty because of the uncleanness of the room. I gave him an extensive explanation of the food poisoning incident. He didn't poke or prod me or ask any questions. I'm not making this part up. He literally said, "It could be this or that, or it could be this or that, or this or that." Seriously? He used these exact words. Prescribed Cipro that I stupidly took for days before reading reviews of it on-line that for the most part said this medication should be banned it has so many side effects including permanent tendinosis. Cost: $130. Got back in car and took wet wipes to wipe my whole body. Hubmonster went back to clinic to see whether we could get another script. He said this doctor seemed more knowledgeable. He prescribed Metronidazole. Which seemed to alleviate my symptoms until a few days after I finished it. The pain came back. Part 2 will be posted later. read more

Can't say enough about CareNow. I went there last week thinking I had caught a bug and needed an antibiotic. The doctor checked me out and thought I might have appendicitis. She wanted me to go to the ER. Well, I thought it was impossible and totally unnecessary for me to go to the hospital! I didn't have any significant pain. Yes, I felt awful, but I was convinced I just needed rest and an antibiotic. Well, my husband insisted and I begrudgingly went to the ER. To make a long story short, I did in fact have acute appendicitis and I am here writing this as I recover from an emergency appendectomy. I owe a huge apology to the doctor who examined me for being so stubborn, and an even bigger thank you for quite possibly saving my life. My appendix was within days of bursting. I'd give them far more than 5 stars if I could. I can't recommend them highly enough read more

Extremely slow, perfunctory care, and an hour wait in a hot exam room to get a test that literally took seconds. NP was caring and helpful, the rest, including the physician, were robotic at best. Have worked in health care all my life and I will find another Urgent Care next time I need one. read more

I went in the night before and talked to Jennifer, She was extremely helpful and guided me through the process of what I should do to take the COVID-19 test the next day, she was very professional and kind And helpful, thank you Jennifer for making the process easy. You were very nice. Amy was at the front desk when I arrived she was very helpful and kind l.Jake was so professional and polite Aaron was the provider and he was very professional and concerning about our health. What a great team you have there. read more

I went in to care now for UTI. I called them back with continued symptoms and was told that a new prescription of antibiotics would be called in by somebody on the staff there. I was quite surprised when I went to the pharmacy to pick it up and it wasn't an antibiotic at all. I am very frustrated about the mixup of communication which really reduces my confidence in their ability to treat me for anything I will not be going back read more

Physicians Immediate Care is my choice for medical care. My family and I have had cuts stitched up, gotten tetanus shots, and received follow up care after a traumatic car accident. We have also had emergency care for severe flu and pneumonia. What I like about this facility is that the doctors actually do something more than write prescriptions. The staff is friendly and the facility very clean. If you're short on cash and don't want to pay a huge emergency room bill, go to PIC for urgent care. read more

I went on a Sunday afternoon after suffering for a few days with a terrible sore throat that felt like I was swallowing razor blades! Found the staff friendly and efficient ..Got taken in ...the usual questions, BP taken, and swab for strep..they tested it right away, PA came in, examined me and called in an antibiotic to Walgreen's for me!! Thank goodness NO strept but pretty serious tonsillitis!! It was very impressed with the office and was so glad I went..it was a good experience so don't understand what someone else wrote saying it was terrible..the office WAS clean, and run very efficiently!! read more

This place is fantastic! I am visiting my parents from out of state and this place was the closest urgent care. It's less than a mile from where I'm staying. I took advantage of their online check in. What a fabulous feature. They called me right away after I submitted my info electronically, let me know they would call me back in 30 min approx. When I arrived at the clinic I was taken back within 5-10 min. Great staff in the front & back office as well. Great service from the Physicians assistant as well. Over all a great visit. Great customer service and communication. read more

The office itself in Jensen Beach was fine - my complaint is that when I went in for PCR test to return to my job I was charged $35 - I questioned it and was told by the girl at the desk that the government changed things and it's up to my job and insurance. I paid the $35 as I needed to get the test done. When I contacted my job with my results I questioned it - they said there should be ZERO out of pocket - I called the number provided to discuss billing - spoke to a woman told her the story and requested a refund - she said they don't do that and when insurance pays the claim if there is an over payment they will send me a check -which we all know will NEVER happen. I told her it's a covid test and I was informed there should not have been any out of pocket - she kept repeating what she told me and said it was corporate policy so I asked "what you're telling me is corporate policy is to illegally charge me and then make me wait months for a refund - that's what you are telling me now on this recorded line?" She actually said YES - avoid CareNow - they willingly tell you that it is their policy to illegally charge you for something and then refuse you a refund. Plenty of other places to go that won't do this. read more

Waited over 4 hours for a simple issue. There was no movement, ie nobody coming out, nobody going in. Front desk says "we're really busy today". Horrible attitude. Never coming back. The ER would have been faster. read more

I live right down the road from this urgent care and almost every time I'm here the lady at the front desk is rude to me. The doctors are awesome but the front desk ladies and the lady that gives you your paper work at the end of the visit are very rude. read more

I walked into the office just before closing, filled out some simple forms, presented my insurance cards, and saw the MD within 15 minutes or so. EVERY person...two secretaries(?), a nurse or NP, and the MD I encountered was competent, friendly, polite, and sincere. When you have an urgent, but non-emergency, medical situation, I can't imagine getting better care than at this office. read more

You could not get better care anywhere else! My whole family goes to this Urgent Care and we love it! All the locations are convenient and I love the next day calls that they make to us. Thank you Physicians Immediate Care for all your amazing patient care!! read more

Went to facility to get assistance for nausea, upset stomach, etc. The front desk associate was very nice. The doctor and medical assistant (nurse) were not. I would recommend going to another facility. read more

Everyone at Care Now Jensen Beach is a caring competent professional. They gave me the best treatment I could ask for.

I could self diagnose on web md better than the physician assistant (seriously no doctor) that saw me. Don't charge patients a doctors rate then use a second tier trainee to complete the job. read more

Bedside manner?! Pleasant?! Not one smile from the medical assistant, nor the Physician Assistant. Went for a routine physical before eye surgery. You would have thought I was disturbing their time from anything but being of assistance. I guess these folks never passed the human side of making a patient feel comfortable or important. I have never experienced such rudeness at an urgent care facility. It has been turned over since my last experience (4 years ago) . No comparison. As a professional in Human Resources, from a large organization, I suggest training in compassion and human relations. read more