Ms. Porter, the funeral director of Grace and Mercy Funeral Service black owned & Ms. Porter, was…read morevery professional, caring, very attentive to my needs & understanding to my financial hardship with laying my father to rest. Ms. Poter worked with me & my family every step of the way due to my traumatic time with grieving over my loss love one. Ms. Porter was nurturing to my mental state. Ms. Porter set up a gorgeous Service & gave a Blessed & Beautiful service for my Father. I will forever recommend Grace and Mercy Funeral Service to any family that's looking for compassion, patience & understanding in there traumatic time with losing a love one with carrying on the burden for Funeral arrangements I recommend Grace and Mercy Funeral Service Ms. Porter is the Greatest in serving the community with profession & care for your loss & support for the family. Iam truly grateful for your Service patience & support & I thank you for giving me & my family your support & your act of kindness with assisting me at my distraught, financial hardship time with bringing my father home. Thank you, sincerely yours, Kim

Their name really speaks for them. Grace & Mercy Funeral Service people are caring and supportive…read more They not only provided us a top notched funeral, but the really ministered to my family needs. They are called to this profession and it shows. They give quality services at very reasonable prices. They ARE my family's Chicago funeral home from now on. God bless them!!

Rev. Jenkins is amazing. Spencer is very communicative. We were told the day before our father's…read moreservice that insurance was not covering the cost so we needed to pay out of pocket. That last-minute communication was unfortunate. The woman working with us to collect payment kept referring to "the machine" that was telling her the amount due. The numbers were not adding up. There was a small amount of a difference, less than $5, between what we were told and what she was asking for. It wasn't a big deal, but it was disheartening that there was not an explanation for this difference regardless of the amount. Their facilities are beautiful and they are professional in their approach. I would like to see the business move to update their payment system to avoid the challenges we experienced.

My mother's visitation and funeral were held at the Matteson location. The staff, from beginning to…read moreend was very professional and attentive to our concerns and questions. The facility is quite nice, with a repast room in the lower level. There was an issue with their media system during the visitation service the night before my mother's funeral service. The staff immediately sought a remedy until it could be repaired. And as promised, the following day, it was repaired.

This was my first funeral at an actual parlor. It did give me that Undertaker the wrestler feeling…read more It was clean and old school.

Pre-need, I planned my cremation with Normal Williams, President and Funeral Director. He was…read moreextremely helpful, informative, supportive, and generous with his time. I bought a basic cremation package and a very attractive wooden box for my ashes. There was no pressure whatsoever to buy anything more expensive. The funeral parlor has a very attractive chapel that could be used for services for people of any religion or no religion.

A bit antiquated. So I came in for my friends father who had passed away. I go to wakes all the…read moretime because when friends need me, I have to pay respects. This funeral home is nice but very simple as far as decoration. It seems like they got stuck in a time warp from the 70's. With its paneled walls and carpeting. Although still a bit dark for my taste. They do have lamps all around, but I think that makes it seem older. Most of the wakes I have come to here are from the neighborhood. Older Polish families, but with the influx of Latinos, times are a changing. I like the fact that although parking lot is small, its still can hold at least 30 cars which of course is not bad. The service was simple, they put snacks in the kitchen (which also is a bit on the older side), and well what else can I say. Would I have my own family for a service here? Ehhh, probably not, but it is simple and I am sure inexpensive. I asked my friend (yes we have a pretty good relationship that I can ask), if her family spent a lot here. She stated the reason they had it at this particular home is because their prices are compatible. But there you go.

My uncle was in hospice and asked my sister to start planning his funeral services. He didn't have…read moreany children and my sister and I stepped in to help. We were very close to him and this was very emotional and difficult to do. We had never had to plan services and didn't know where to begin. We visited a few other locations in the area and were greeted in a very "business" manner. Although we were trying to fulfill our uncles wishes by planning ahead, some of the nearby funeral homes refused to discuss options in detail or show us caskets because he had not passed away yet. Despite my sister having legal documents to prove she was his power of attorney, one gentleman in particular told us that one of my uncles siblings had to be present to make arrangements as that was his next of kin. We left the location feeling very disrespected and disappointed. Im glad we left because upon entering Modell we were greeted by Mari. Our experience from that moment on was one we will never forget. She was very helpful, compassionate and patient. She took her time to show us around, answered our questions and never once did she question our intentions. She allowed us to pick out every detail without asking us for a dime. We then met Gloria and we felt right at home. My uncle ended up passing away later that week and we were glad were able to plan ahead. I can't imagine making arrangements during those difficult times. All in all I have much respect for this place and all of its staff. My uncles services were perfect and Gloria did such an amazing job with his makeup. Modell is family owned and we were treated like family from the moment we walked in, to when they picked up his body at the hospital, to the moment he was laid to rest. Im thankful for their team and I highly recommend their services.

My sister and I cannot adequately express how wonderful Stephanie, David, and Overman-Jones were…read morewhen our mom recently passed away. Stephanie sat with us just two hours after getting the heartbreaking call that Mom had passed. Her patience, warmth, and genuine compassion on top of her knowledge and professionalism were so very appreciated as she gently guided us through the decisions and steps necessary to make the arrangements. She listened, suggested, and worked to plan a beautiful service that was exactly what our mom wanted. It was indeed perfect! David showed the utmost respect and kindness as he escorted our mom to Overman-Jones later that morning. Stephanie and David are very special people who have answered a special calling. My sister and I sincerely thank them both, and highly recommend Overman-Jones Funeral Home and Cremation Services.

I feel strange reviewing a funeral home on Yelp but I am doing it because of the great services and…read morestaff at Overman Jones. My friend passed away from an overdose a few years ago and from the moment I walked through the door, every single employee was so kind, welcoming, and SO respectful. I could definitely feel their compassion and their group resiliency. This is a tough line of work to do and I am still so grateful thy the funeral was held here. I highly recommend it.

AA Rayner funeral home provides tremendous services for families in their times of grief. The…read morequality of the work and cleanliness of the facilities is second to none.

Went for a funeral the free parking is limited so arrive early. Spacious room, for three service…read more Space between the pews are small for the center chapel. Don't know the cost.

I had the unfortunate circumstances to have to use Thompson and Kuenstar for a couple services over…read morethe last couple years they were fantastic and helpful and made the service work and day go very smoothly. They have a spacious break area to get away from the service for a nice break.

I think I was lied to. I was immediately directed to Holy Sepulchre cemetery in Alsip to buy a…read moreplot for my deceased husband. All of my close family members are buried at St. Mary's Cemetery in Evergreen Park, IL. As soon as I uttered St. Mary's, I was shut down. My mother's wake and funeral were in 1995, and my brother's wake and funeral were held at T&K in 2017. There was no problem, and our family was satisfied with everything. Both of these times, our dealings were with the same woman. My less than satisfactory experience with my husband's wake and funeral were overseen by a man (I won't even use his name). I've instructed both of my children that when I die, DO NOT hold my wake and funeral at Thomspon & Kuenster.

I want to thank Trinity Memorial Chapels and Cremation Services for taking care of my family when…read morewe needed it the most. I had never experienced anything like the loss of my father, and they literally took us by the hand and walked with us every step of the way to plan my father's funeral services. They took away the stress of planning a service on top of grievance. They listened to us and made sure even the most suttle details about my father were captured in his ceremony. I can truly say my father's service was most beautifully orchestrated by this funeral home. We thank Ms. Ilah, Ms. Cherie, and the whole team for handling my father and my family with love and care. We are grateful that God led us to entrust my dad's arrangements to you all.

My mother transitioned Sept. 8, 2020. We had an Immediate Burial with a Grave Side Service. Trinity…read morememorial Chapels' personnel were kind, patient, and professional. I give them five stars for being so accommodating to our family. Trinity Memorial Chapels also handled my sisters' funeral July 2, 2020. They did an excellent job on her body.We thank Ilah Ball, Funeral Director for guiding us during this time of grief. One person said that when they transition, they want to have the kind of service my mother had. May God continue to bless Trinity Memorial Chapels' personnel, in Jesus name.