Excellent customer service. Bank manager is very understanding and helpful…read more Great location and stress free

Mindy and her team are amazing. I had been giving the run around by a lot of other places in town…read morebecause they only were looking out for themselves. Mindy and her team looked out for us and making sure we were taken care of. I Recommend Central Valley Community Bank to everyone. Today we received our keys to our new home and I would not change a thing.

I don't know much about this branch. I've used the ATM a few times, without problem, but I've…read morenever stepped inside the branch. This bank, however, has been more careful than most and I trust them with my money. They're responsive when I call the toll-free number and they've been helpful in keeping me from paying extra fees.

They have gone downhill ever since the remodeled edition. I…read morewas told by a teller that the bank wasn't there customers to use the atm instead of going in the bank. The wait time is crazy. One teller today and one in training. They both looked disgusted with there jobs. Empty desks and no hellos by name from all the other tellers that were there! I'm moving to a new bank just have to do it.

Love Tricounties. Friendly helpful service. We had a difficult trust situation and they are so…read morewonderful we decided to open a new account and will also invest in CDs with them. Always patient abd helpful even though our situation was difficult and I had given them I correct information which made it more confusing abd difficult. All was straightened out and on track woth trust and banking accounts. They treat people like family. Previously we were not customers there but we definitely are now. Sandra truly went above and beyond to assist us. Leticia, her manager, was asked to help and then she worked on it with Sandra and would not give up til they had set everything up for us. Thank you!!!!!

My wife's father had his trust account with Tri County bank, and before he passed to simplify…read morethings his daughters were added to the account. Since he passed Tri-county locked the account and is putting them through the ringer. No one lives in Patterson, they incorrectly interpret the trust documents, and generally just make this hard expecting everyone to show up together during the week (no Saturday hours). Can't wait to be done with Tri County.

Been depositing checks here regularly to someones account…read more Nothing bad to say....I've always been handled by Sylvia (always there, workaholic works as many hours as I do!!) With the exception of once I've been taken care of quickly and their customer service is great!!! Ample parking. Central location. A+++ rock on yall

Best experience I've ever had with a bank. They are so friendly, always remember me and my family,…read moreand are super helpful. Very sweet people. I love the old school, people are important, attitudes. I'm very happy with this bank and will never go back to the bigger banks. We've used Washington mutual, Chase, bank of America, and Wells Fargo. None compare to Oak Valley or the people at this particular branch in Patterson. Love love Love banking here and will continue to switch out our Wells Fargo account to oak valley. (Side note: been with Wells Fargo for 10 years. Banking at the Wells Fargo in Patterson for almost 3. They never remember me. And are not helpful even when THEY make a mistake on my account. Last straw for me was when I notified them of my travel out of state and the second day away, they still locked up my card for fraud prevention. They're always locking it up when I travel, yet somehow when actual fraudulent activity happened they didn't stop it and I spent months recovering from it even having to close the account and start a new one with them. Huge hassle!)

I wish I could rate this bank a zero for what they did to my Mother and I. My mom and I went into…read morethe bank after I asked the CSR Teresa C. Goularte over the phone if my mom had an account with the bank and she said no. When we went into the bank my mom requested that me, her only son be added to the account she did actually have. She said the systems were down and I have to fill out the information including my security questions and answers on a paper form. I asked why would they do that, she got flustered about it. She said the systems were down and they would have to add the information later and call us back to sign. Meanwhile they were calling the police to report me as as a person trying to take advantage of my own mother. I am currently on two of her other account with other banks in case of emergencies, like she becomes incapacitated. They then took my mom in a room questioned her and still allowed the cops to detain and harass me and my 77 year old mom after she said she wanted to add me. The cops harassed me some more and made us feel terrible if we were criminals. The cops also said they were going to open an investigation with adult protective services all because of what these bank employees lied about. I said lets get the camera footage out, but they refused. I called Julie the executive VP and she apologized for the false claim, but the employees were following policy. Well, I guess their policy is to have people write security questions in plain text on a piece of paper and call the cops immediately if their super wizard bank employees "Feel" something is wrong. I suggest you stay away from this bank. I am in cybersecurity and this is all wrong on so many levels. Just as an update 2-18-2026: My Mother closed her account today. She spoke to Marissa at the bank over the phone and said are you going to harass and call the police again if we go into the bank to close my account and after being on hold for an extended wait marissa said she was not sure if they would call the police. Eventually, Pinky Somel the customer service manager got on the phone and said I her son was not allowed in the bank. I took my mom to the bank and she closed her account. They never pick up the phone at the branch and they are not busy, however standing around doing nothing is more important. Pinkey and Teresa lied to the police and possibly upper management, because I questioned the security policies.

Had the best experience with Claudia Ducheneaux. Had insurance with a family friend and felt my…read moreinsurance was too high then a meet Claudia. She lowered my insurance and saved me a bunch of money. Also, respectfully helped me and my wife transition from our family friend without burning the relationship. She is on point, easy to work with and always available. Since, we've signed with her I've sent her three referrals in the last month. We think she's awesome and appreciate her hard work.

Taking my business elsewhere because as I was parking an employee assumed I was parking in their…read moreparking lot to go across the street and decided to confront me. Bad service before I even walked in.

The bellevue location in Atwater C.A Was such a great…read moreexperience. The woman who helped me was named Jacky. She was very helpful, and also gave me a discount on my insurance.

I will never do business with fiesta. Horrible customer service. They basically got my insurance…read moreterminated because they do not know how to handle paperwork.

Really great customer service. They will help you find a plan that fits your needs and your pocket…read more They are also pretty fast and they try to help you as much as they can even if you do not have all the information needed.

I already have an active health insurance plan with Anthem and I paid my initial premium directly…read moreto the insurance company. Despite this, this agency keeps contacting me by email and voicemail, claiming that "Blue Cross sent them a notice about an unprocessed payment" and asking me to "process the payment" through them. This is completely false. Anthem never sends my payment information to third-party agents, and no legitimate Covered California representative asks you to pay through a storefront or by replying to an email. Their messages were misleading, pressure-based, and sounded like an attempt to collect money that they are not entitled to. Even if this business is real, their tactics are extremely dishonest. No insurance agency should be contacting people with false claims about unpaid premiums in order to get them to pay through them. I already paid my insurer directly. There is no reason for them to contact me for money. This behavior is unacceptable and feels like a scam.