Very kind and professional, reasonable prices & low pressure-they did everything they said they…read morewould do & made a stressful time MUCH easier for my siblings and me upon the passing of our mother. We had a lovely, small memorial service at their convenient NW Hills location, a beautiful family burial gathering at lovely Eloise Woods, & they explained every cost & gave me options. They reminded me what I planned to order and assisted me with my photos for a memorial video & ordering a gravestone, all very easy & at a reasonable cost. Whew! thank you all!

Campbell was so incredibly kind to assist my fiancé and I in purchasing our services ahead of time…read more We are preparing our prenup and other legal documents so it can be overwhelming when you don't know what you should consider for funeral services, especially as a young couple. She answered all of our questions and helped guide us through the contract to make sure we had all of the information we needed. We're lucky to be able to plan ahead and know that we will be in good hands when the time comes. Campbell you're amazing and thank you for the work you do!!!

I provided an urn and they charged me $25 to fill it. When I realized that the ashes would be in a…read morebag, inside the urn, I asked why it costs extra to move a bag of ashes from a cardboard box that they normally put them in, into an urn. She said that was their pricing policy. When I told her to put them back in the box she said I would not be refunded. Way to rip off grieving families when they aren't thinking straight. I also did not appreciate the fact that they don't invite you to come inside. Instead, they're just going to hand me everything through my car window. It's like I'm picking up something from a store. Very disappointed. It can't be because of Covid. It's January 2023.

We had a family member pass in January of 2022. Green cremation from start to finish were very…read moreprofessional. They answered all my questions, and were very informative. I would recommend them to anyone who has lost a loved one. Thanks again for everything. Gary L

This review was mostly written this time last year, but I didn't have the heart to finish and post…read moreit until now. I made the decision to make this review more about the process than my experience; to help someone doing research like I was at the time, since it can be overwhelming. That being said these prices are from the end of 2022 and if you have a specific question about my experience you can always send me a message. I dealt with multiple people here and overall this is a wonderful service. I called while my father was in hospice to be prepared and get instructions, they were very kind to me and very helpful. While I was calling the Bryan office, it was my experience through this process that the phone systems between the Bryan and Austin locations are combined in some way and their answering service is as well. Their website is very helpful if you need to get information in advance. Since my father was in hospice, all we had to do was provide the phone number for ABCS to hospice and they called once my father was pronounced. They will send someone out to retrieve your loved ones body. They do prioritize removals from the home over the hospital, so if there are multiple calls in a night, they may use a third party to dispatch to your home to handle this in a timely manner (more on that later) but they do have their own staff that they utilize first. They will then email the next of kin several forms to be filled out in the next several days and transport the body to Austin. These forms include a cremation authorization, an authorization to embalm and a death certificate order form. On the cremation authorization you can order urns and engraving as well, but I believe you need to look at their catalog online and specify on the form. I did call several times for help during this process and they were very helpful. There will be a later email about the vital statistics and the accuracy of this form being signed off is necessary before the death certificates can be issued. The death certificates need to be paid for in advance and typically take 10-14 days to arrive in the mail. This is due to the current cost in the state but I believe the first one is $20-25 with additional copies being $4. They had a bundle cost for 10 and 15 and I believe we got 10 for around $55. If the 10-14 days won't work, the form had an option for expediting for an additional $30 and I believe this was an overnight service after processing instead of regular mail. The timeframe for remains depends upon how quickly you provide the cremation packet, the doctors, how long of a wait there is ahead of your loved ones cremation and the type of urn you order. At the end of September I was told it could take up to 4 to 6 weeks total, but it was sooner than that. A few years ago my parents used this process for my grandfather and I think it took 2-3 weeks. You will set up an appointment to go to Austin to pick up the remains and pay at that time. Although I believe arrangements can be made to have the remains shipped to you, I'm not sure of those details as my mother did not trust USPS with tracking for such an important task. The cost of cremation was $775 plus any expediting you choose and the type of urn you choose and if you arrange service through them. I did not look into their packages for arranging a funeral service. They will also post a photo and obituary on their website if you email it to them, at no additional cost. There were three mishaps throughout this process, which was about a month long. The first was the third party who picked up my father was inappropriate with my mother and sister. I spoke to ABCS about this who forwarded me to the owner, Robert, who took it very seriously and handled the situation. As I stated above, they only use a third party when time is a factor and they are already on a call. The second was an unnecessary delay for the death certificates. Anthony handled this situation and accommodated me by sending me a scan to handle my fathers affairs as I had travelled across the state to do so, and the physical copy wouldn't be available until several days later. The delay shouldn't have occurred, but they held themselves accountable and were accommodating, so I wasn't very concerned about this. The third was a much bigger deal, but I do acknowledge they did what they could to make it right and I do appreciate it. Long story short, there was a miscommunication and his ashes had not arrived in time for the appointment to pick up. However, they did agree to meet my mother and sister outside of business hours and offered a partial refund to rectify the situation. Again, I'm leaving out a lot of details because of limited space, but the important thing is that they did resolve it and if the person I had been dealing with on the issue had been available I don't think I would have been given the wrong information in the first place.

They are AWFUL, THE WORST YOU COULD IMAGINE !!! You can…read morenever actually call and talk to anyone who really works there just answering service that supposedly pass on messages. Well they take forever to call, and often to do not bother to call at the prearranged time. And the director himself was very rude on the phone the one time I managed to talk to someone and had no patience with any of my questions. He said i was asking too many. After a week of my friend being stuck at the coroners morgue, this funeral home had not contacted me further at all, despite my messaging them through their contact email form on their website and by leaving numerous messages with the answering service. So I gave up on them and finally read the SO BAD yelp reviews for Affordable Burial and Cremation company, and chose another business to go with which showed a five star rating. Well, I contacted that other business after hours on a Tuesday around 520 pm. Left a message with a real person. Within a half hour I got a call from the owner of that business. By Thursday later afternoon everything was squared away with all needed forms signed, and by the next day my friends body was moved from the morgue to the funeral home. And everything after that went very smoothly. So bottom line DO NOT DEAL WITH AFFORDABLE BURIAL AND CREMATION EVER. They do not respect their customers, so I doubt if they respect the dead.

As with all of the other reviews here, no one wants to be writing this review. We had a family…read moremember pass in December and the team at Green Cremation of Texas were incredibly caring, professional and communicative. They were able to help coordinate all of the required documents for death certificates, post an obituary, and of course provide marvelous care in regards to the cremation. In hard times like these it's so crucial to have a business like this be supportive like they were, and I cannot thank them enough.

The service was good in the end, but it was sometimes hard to reach people initially.read more

We are beyond words in expressing our gratitude to the entire Cremation.Green team. When our…read morebeautiful13-year-old daughter passed from Ewing Sarcoma at MDA in Houston, we were initially transferred to another facility for cremation -- a rushed process that left us uneasy because the facility was so cold and nothing like what we expected for our sweet girl. Late that evening, while searching for a place that would truly honor her, we found Cremation.Green. We called close to 9 p.m., and Laci answered with such compassion and understanding. She immediately helped us make arrangements, and by the next morning, they sent a vehicle and our daughter was lovingly brought to their farm. The experience was beyond what we could have hoped for. We were able to watch the entire cremation and send her off ourselves -- something that brought immense peace and closure. The facility was modern, serene, and absolutely beautiful, with a viewing room designed in the warmest, most comforting way imaginable. When we walked out with her ashes, the wind was softly blowing, and the trees and windmill seemed to wave us on. In that moment, we felt a deep sense of calm and gratitude. We are forever thankful to Cremation.Green for creating such a sacred, dignified, and loving space for our little birdie's farewell.

This cemetery is located outside the Austin city limits and just north of Manor. The thing that…read moresets this cemetery apart from others, is the fact that it is for the indigent, and for those who cannot afford their own funeral. The cemetery is quite large as it sits on 99 acres. It does have a small parking lot for about a dozen cars and porta potties. If you qualify for a Travis county burial, you are entitled to a 20 minute service for a group of up to 20 people. They do offer a 9:30 am and an 11:30 am service time. Travis county has two such cemeteries, this being the largest one. At this point in time, there's only a few hundred burials here, and there is a section set aside for infants and children. The graves are laid out with concrete borders with name plates on the border itself, but you can erect your own small head stone should you choose. Definitely a great public service for those in need. https://www.traviscountytx.gov/

They did a memorial service for my best friend's dad who died recently, and they were really…read moreprofessional with their work and customer service and very helpful throughout the entire process. I'm not sure what it cost entirely, because it wasn't my dad that died. I just was present for the service but being that it's not cheap to be alive, I can't imagine it was cheap dying either.

Absolutely the best service. They take amazing care of their customers and clients. Cannot…read morerecommend them high enough and 5 stars doesn't scratch the surface. Thank you mission.

The cemetery is located at the end of someone's driveway on Dunlap Road. It is one of those postage…read morestamp sized cemeteries that were once located in a remote area which are now surrounded by new residential housing. Though it is next to the road it still sits on private property. If you try to go past the gate on the property you will set off an alarm. There does not appear to be any new graves nor a lot of room for new residents either.