I can't find anything to complain about with Travelynx. We were promptly picked up and dropped off at the Port Canaveral Cruise Port. There was also no charge in rolling over to the next shuttle since we got off the boat late. We booked this through Florida Cruise Transfers, so I have no clue how that works. I would prefer to book this right from the source the next time, however. read more

Catching a cruise out of Orlando or Port Canaveral? Need rides to different areas from the Orlando Airport? Need to arrange for transportation to/from Kennedy Space Center? Travelynx is a fantastic transportation option. They are Hilton Cocoa Beach's preferred transportation service and it's fantastic. Judy picked us up from the Orlando International Airport and drove us to Cocoa Beach (about 50 minutes away from the airport, 10 from the port) and along the way was SO friendly and gave us some really helpful information about the area and about the port procedures and arranging our transportation the next morning from the hotel to the port. She was incredible and by the end of the ride, she gave us hugs when she dropped us off. The trip for both of us was a total of $75. Our transportation to the port was $5 each. They are efficient, courteous, punctual and I have absolutely no complaints. read more

Excellent shuttle service from the Orlando Airport to Port Canaveral! Our driver was great. He was friendly, talkative and had lots of info on the local attractions. I wish I remembered his name. He gets 5 stars too! The prices were very reasonable and they were right on time. Communication was great as well. As soon as we called them from baggage claim, they told us he was in the waiting area, ready to come and pick us up. Awesome service. read more

They were part of our hotel package. A few minutes after my flight landed (around mid night) in MCO they called me and mentioned that they are ready to pick up and transferred me to my hotel on Cocoa Beach. On the day I came back from my cruise vacation they were waiting for me to be picked up and transferred to MCO. Overall, a pleasant experience. read more

I was super impressed with Travellynx and the driver that picked us up from the airport. We called as they requested and they were quick to pick us up. The driver that picked us up from our hotel and drove us to the cruse terminal was timely and professional. Then we got back from the cruise and needed to be picked up... Richard, the attendant at the cruise terminal, informed us that it would be somewhere between 10-30 minutes and that he had texted "them" to let "them" know we were ready. 20 minutes passed, then 30, then 45, then we approached him. At 30 minutes he said it wouldn't be more than another 10 minutes and that he had texted "them" again. We approached and complained it had been an hour and we were told 10-30 minutes. He was quick to correct us an inform us it had only been 49 minutes...thanks, Richard. I've never experienced someone more unapologetic than this guy. I'll call the office tomorrow and see if they wish to rectify this experience. How about a since or urgency? Or make a phone call? I saw him call multiple other shuttles to help other guests (that weren't riding with Travellynx, but not for us). read more

Terrible service!!! We contracted the Stylus company to pick us up at the Hotel to the Cruise ship and then from the Cruise ship to the Airport as part of the package for three people. We got ready and went to wait for the 11:30 AM scheduled pick up. At noon, no van came so we called the company. No apology, just a curt response that the van will be late but it will be there so just wait. After another 30 mins. I called again. This time it was because of an accident on the freeway that causes the delay. Around 1 PM the van showed up with only two seats left (we reserved and paid for 3) Luckily, our third person could not make the trip so we didn't have to leave anyone behind. The driver was nice, but the ride was a bit tense because all ten passengers were not in festive mood. After the cruise, we followed the instructions that was sent. At first we could not find a greeter. Suggest a sign or something. Long story short, we waited for over an hour before we had to fight our way to get on the bus for the Airport. It was not organized. As people are coming out and checking in, they were told to stay where they are without any lines or first come first serve system. When the bus came, it was eveyone for themselves. Some people waited just as long as we did, were not able to get on the bus (no more room.) Again, the driver was nice, but the company should invest some time in settting up a system and should try to get to the appointed time promptly. They need to realized that people have lives to live and schedule to keep and not once they got the money, they can ignore and treat their customers like cattle. read more

I just returned from Port Canaveral for a Disney Cruise. We used Travelynx Shuttle for the transportation from the Orlando International Airport to our hotel. First, to make a reservation, there is a form to submit on their webpage to receive a quote. I did this twice and never received a response. When I called, I finally was able to speak to a representative. When we arrived at the airport, as instructed, we called dispatch after we had retrieved our luggage; we were then directed towards a pickup area. We waited for almost an hour, and we have 3 young children (ages 6, 5, 3). I called dispatch several times, and the female representative stated that it was because of weather delays (it was raining but no traffic). Interestingly enough, when the shuttle finally arrived, there was another couple that had just called 10 minutes prior and were boarding the same shuttle. Needless to say, we cancelled our return trip with Travelynx. When I called to cancel, the female representative was appalled at how long it took for us to be picked up, especially with our young children. She did not blame us for canceling with them. Before you book your next transportation in Orlando, think again and choose someone more reliable. read more

Used this company for trip this weekend to tampa very bad customer service. Bus had engine problem so waited two hours for mechanic when should have been given new bus immediately. Then sat in publix parking lot until 2 am with 50 students for new bus to arrive unbelieveable. Showed total lack of caring for their clients.dispatch gave us the runaround about how long we would be waiting. read more

Overall, the best organized and most budget-friendly shuttle service from MCO to Port Canaveral that I've used. Categorically speaking, and only with respect to the shared van service they offer from MCO to Port Canaveral: Location: 5 out of 5 They have pickup service at MCO on either the A or the B terminal sides: A26 or B23 depending on where you arrive. It's not any further to schlep your luggage around than any other ground transportation services, as all of them leave from the ground floor at the airport (the bottom floor, if you will). So once you grab your luggage (if you have any), proceed down one floor. If you only have carry on luggage, just follow the signs for ground transportation. Don't worry - as long as you keep going down to the ground floor, you'll find the exit doors. Customer Service: 4.5 out of 5 I worked predominantly with three people on my reservation: Denise, who was a reservation coordinator; Trish, who was also a reservation coordinator; and Richard, my driver. To make a reservation, you have two options: call them directly and talk to either Denise or Trish, or - fill out the request form on their website. I found it quicker just to call and make the reservation over the phone. They'll send you a confirmation with your reservation info attached; look over it to make sure everything is accurate, and you're good to go. The only comment I would have is that it would be nice to just make a reservation over the website directly - but there's something that's comforting about talking to a live person. Upon reaching the ground floor, I called Lynx to let them know I was there, but due to fortuitous timing, one of the vans was pulling in. As a result, I didn't have to wait. My driver, Richard - was very courteous, professional, and friendly. We made small talk about everything from public transportation in FL, to the restaurants in the area, to the concepts of shared car services and grocery delivery (I'm located in Chicago). I think we connected immediately because both of us ride motorcycles: he a Ducati Monster 1100, and me a BMW R1100RL. The 35 - 40 minute drive from MCO to Port Canaveral really just sped by; not because Richard was driving over the speed limit, but just because it was a nice trip full of pleasantries. He was very professional with the other families in the same van too - explaining the process of where and when they would be dropped off at Cocoa Beach, to where and when they would be picked up the next day for their cruise, etc. I made sure to give him a nice gratuity, even though I had no heavy luggage. Quality and cleanliness of vehicle: 5 out of 5 I don't want to seem elitist, but it was sort of nice to see a Mercedes Benz Sprinter Van pull up to the spot where we loaded. That's not to say that the Ford Ecoline 150s used by most companies aren't adequate, because they certainly are. But, the interior of the Sprinter was just a little more refined. Richard kept the van very clean as well. The only comment I would have is that in order to recline the seat in the front, you have to turn a dial (instead of pulling a lever). That's really not an insult about the van, it's simply an observation. Pricing: 5 out of 5 35 dollars one way (not including gratuity) is commensurate, if not cheaper than - other companies in the area. I took Around the Clock a few times, and I think they are a little more expensive, and not as well organized. For the length of the trip, 35$ is actually quite reasonable. Overall: 5 out of 5 Great customer service, clean and modern vehicles, and very competitive pricing. Excellent experience, and I would not hesitate to use them again. read more

If you leave something on one of their buses you WILL NOT get it back! Tried for several days to locate a camera left on a bus and was finally told after several days of calling them that they found a black "pouch" (aka my camera case) on the bus, but no camera. Oh, and we were late to the airport because our driver left the Kennedy Space Center parking lot (which she was not supposed to do) to get something to eat and was pulled over for speeding on the way back! Really professional. I wish I could give them no stars - they deserve it. read more

I was recently run off the road by one of their drivers traveling westbound on the 528 at night. The driver of this shuttle was tailgating other drivers, flashing his brights, honking his horn, and driving recklessly. I could not call the cops because my cellphone battery was too dead to make a call (I managed to save half of the plate # before it shut off on me), so imagine how terrifying it was when he decided he wanted to be in my lane. Not only did he not look to see that I was in the way (and trying to get OUT of the way so he could change lanes), when he DID see me he did not correct the bus. That's right. He almost hit me, saw me, and then *continued going* despite knowing it would mean sideswiping my vehicle. I ended up being run off of the road completely, and thank GOODNESS neither I nor my vehicle were hurt because I had no way to call for help. Another kicker would be that he refused to let anybody change lanes (if you signaled to get into his lane, despite there being space, he would speed up and stay next to you so you couldn't move over. He did this to myself and one other driver.) I don't know what this driver's problem was or if he or she was intoxicated. On top of this, I tried to contact the company (I also contacted Lynx in Orlando, confused by the name - they are not affiliated and I was informed by Lynx that it had to be a Travelynx bus because that was the name on the sides of the bus) Anyway, the company would not respond to me when I tried to pass this incident on. I told them I had an incident with one of their vehicles and still have not heard back. Seems like they don't care about employing an extremely dangerous driver. Stay away. It's not worth the risk. read more

Will never use again! This was the first time I had ever arranged my own transportation and I used Travelynx after a reccomendation fromt a friend. I had a reservation after a cruise from Port Canaveral to Orlando Airport and when we found the representative from Travelynx down in the port she sent us in a cab with a different company. We found it a little strange but the woman looked very busy so we figured they were working with the other company too. She then called my cell phone ten minutes later and told me to stop the cab and wait on the side of the HIGHWAY with all of my luggage to wait for Travelynx to come pick me up. I couldn't believe it and she had me in tears on the phone!The company then charged my credit card for services I never used and I was forced to pay again for the cab that they had sent me in. $85 for nothing! Ridiculous! I later called to complain and the manager said it was my fault! Some customer service! Definitely ruined an amazing vacation. read more

Very good experience. First time at MCO and Travelynx took care of all our transportation from airport to hotel and then to the pier for our cruise departure. Shuttle was clean and comfortable and driver was friendly. Also used service to return to MCO to airport. We found them to be dependable and prompt. read more

THEY STOLE MONEY FROM ME!!! This company runs a Cocoa Beach area shuttle service called Royal Shuttle. They stole money from my credit card. The experience I've had has been horrific, and ongoing. I arranged for a group of four to be picked up at the airport in Orlando and taken to Cocoa Beach. A few days later we were to be picked up at a cruise terminal and taken to a resort in Orlando. I was given a confirmation code over the phone and told it would cost $150. I gave a credit card number to hold the reservation, but was told to pay the drivers in cash, and that the card would not be charged unless we didn't show. We got to Cocoa Beach without incident, but in a cab that had a different name. When we were returning from Cocoa Beach, the driver insisted on taking us to the airport. When I told him we had a reservation to go to an Orlando resort, he had no idea where to take us. He called his supervisor, Paul, and asked me to speak with him. Paul immediately tried to charge us an additional $60 and became very rude and sarcastic. We opted to be taken to the airport and rented a car. We paid the driver at the airport in cash as agreed. When we returned home, we saw the shuttle service had charged our card $140. I have spoken with Paul several times now and still have not received the money back on the card. According to him it has processed at his bank, but according to my credit card company it isn't in the system. This all began in August. It is now October. BTW, renting a car in Orlando is much cheaper and easier than using the shuttles read more

Horrible customer service, bad directions to pick up location, confused driver who had to make 3 loops through the 2 terminals to connect with everyone, and more expensive in price than our hotel stated (there was supposed to be a discount for additional passengers above 2, but they did not honor that). I definitely would not recommend this service. read more

It is no wonder they sell round trip tickets to port. It took an hour to get a shuttle back to our hotel. Our hotel was right by the port, so we could have walked faster if we didnt have luggage. I will never take Travelynx again, and I will not recommend them. They wasted my priority disembark. read more

Absolute nightmare! Waited for bus at airport for over an hour. When picked us up the bus had no AC. Traveled over an hour with 19 of us (9 young children). Hoping they make it right! I will keep you updated. read more

If I could give 0 stars I would. Kept waiting for over an hour for shuttle from the port to the hotel. When the driver finally arrived he didn't know who he was picking or where he was taking them. I'll never use them again and I'll be avoiding hotels/motels that rely on them. read more

I made our reservation with Michelle M on July 22 for a pick up on August 7 from Orlando International Airport to Courtyard Hotel in Cocoa Beach and another Pick up the next day on August 8th from Courtyard Hotel to Port Canaveral for $280. I keep them updated when we landed and while we were picking up our luggage. They directed us to wait at green sign B26. Their dispatch, Richard, Mike kept telling me that they are 15 minutes away.....that many lies kept us waited for 1:38 minutes outside of the airport. The next day, I was nervous and call them at 9am to confirm the 11:00am pick up for our departure. They told us to wait outside of the hotel at 10:30am. We had waited their for another 1:24 minute. We were forced to call a taxi to take us to Port Canaveral. We paid in full in advance but we did not receive their full service and had an extremely horrible experience with this company. They are rude and lied. Beware!!!! They were recommended to me by The Courtyard Hotel in Cocoa Beach. Beware!!! read more

It was a nightmare trying to find a good shuttle so I felt compelled to write a review. We had a very good experience with Travelynx/Stylus shuttle service. Kenny booked us on the phone and was very, very nice. I called two other companies prior to this one that basically hung up on me after they gave me pricing! When we landed, the company called us two times to try to connect with us and gave good directions to their shuttle spot at the terminal. By time we collected our luggage, we had to wait for the next shuttle, which was still only about a 1/2 hour/40 minutes. Both ways, the shuttle bus was spotless, the drivers were polite (Mark and a name that began with "C"), the van smelled nice and the temperature was appropriate. On the way home, we disembarked the ship and were on our way back to the airport in less than 10 minutes with three other families. Jim, the coordinator at the docks, was also very nice. I would recommend this service! read more

Fabulous service...incredible rate....brand new van. This was a great find in Orlando to the Port!

Phone service was friendly and helpful, however our arrangements were outsourced to Stylus. The Stylus company was less than pleasant to deal with and caused undue stress and worry trying to coordinate the travel arrangements we had paid for. In the end, we felt like Travelynx didn't care much about providing service after getting our money and outsourcing the job to Stylus. read more

Just used Travelynx through the Fly, snooze, and cruise program with Courtyard Cocoa Beach hotel. Worked out great for us. Very friendly drivers, not long wait times, and best of all, no stress! Would certainly use again. read more

A HUGE KUDOS to Phil, the bus driver, and to your company for the perfect service we received on Thursday evening, November 5th. If we need a bus again in the future, I will absolutely contact you. And it will be my pleasure to refer your company to anyone looking for professional, prompt customer service! read more

I normally do not write reviews but I was very impressed with Travelynx service starting with making a reservation with Deborah. The day we traveled we were picked up promptly at the Orlando Airport after retrieving our luggage and shuttled to a hotel in Cocoa Beach. The driver was friendly. The following day we were shuttled to the Royal Caribbean cruise terminal. The driver was very organized. After the cruise, it was easy to find the pre-arranged transportation desk where we were escorted to the correct Travelynx van. We waited approx 10 minutes for other passengers then dropped off passengers at a hotel near the airport then arrived at the airport in plenty of time. read more

We booked a package through GoPortCanaveral for a recent cruise. On the way to the ship, the transfer was actually early and even though our pickup time said 12:00-12:15, we were the last people on the bus at 11:58. It went relatively smoothly although the driver was less than polite. The return trip, however, was a nightmare. We were one of the earlier groups to disembark and I was directed to the desk to speak to a young woman who said it would be about 20 minutes. After waiting 40 minutes, my children started to get antsy so I checked in and was told 10 more minutes. OK, fine. Unfortunately, that was a blatant lie and I kept asking every 15 minutes or so for any kind of update. After dragging our bags (5 of us and 12 bags) to different stop areas of the parking lot several times in a busy area, we finally got a shuttle 2 HOURS after getting off the ship. To make matters worse, they didn't even send the right size shuttle so some people who were heading back to the same hotel as us with the same transfer company were told they had to wait until we were dropped off in Titusville and the van came back (about another hour added on for those poor people) To top it off, the driver had no clue where he was heading and was generally surly. I kept my calm during this but inside I really wanted to yell at someone. Knowing that would get me nowhere, I stayed quiet. We looked longingly at the parking at the cruise terminal, thinking for just a little more money that we could have been on our way home long before. Since we had a 7 hour drive ahead of us home, being held hostage for 2 hours felt like an eternity. I'm going to file a complaint with GoPortCanaveral as well as reach out to Travelynx on my own, but for now, I would give them zero stars if I could. read more

Used GoPort Canaveral to book hotel/transfers package from Orlando to Port Canaveral. The hotel stay (Embassy Suites) and transportation to Port Canaveral was perfect, five stars. The reservation and transportation pick-up went without a hitch. Although, pick-up was by a 3rd party vendor to Travelynx. The return was a different story. Got off the boat and called Travelynx to get arrival information. Was told where to meet the greeter. I would recognize the greeter based on clothing (street clothes were described) and name tag. Problem was that he put on a sweater that covered his name tag and clothing. After about 40 min and a second phone call, we found the "greeter." Why not invest a few bucks and give your greeters a T-shirt or jacket the clearly identifies who you work for? We could have easily been scammed or worse yet! Not sure I would use them (or Go Port Canaveral) again. read more

I couldn't get pass the rudeness of their rep Buffy in order to make a reservation. She was extremely rude and would cut me off before I even got a question out of my mouth. I would rather walk than to use their service... read more

Shuttles from MCO to Cocoa Beach are all pretty rough going - the bar is apparently very low and most don't seem to care much about making it any better. Travelynx in particular didn't follow up on my travel inquiries, so I rented a car instead this time (rates were good, not always the case I'm sure). I thought after a horrible experience with the Cocoa Beach Shuttle last trip that this couldn't possibly do worse. While zero response saved them from technically doing worse, I'd suggest you keep searching for a decent option to make the trip and avoid these guys too. read more

We used Travel Lynx for our group vacation and they where wonderful, we had people coming from all over and we all met at the same time and was promptly taken to our hotel and to the Cruise ship the next day as well as picked up promptly when we disembarked. read more

Very poor service. Was more than 30 min late, kept us waiting in the shuttle at the airport for 45 min with 5-min-at-a-time shifty excuses for the delay. Do not use. read more

We used Travelynx to transfer from Orlando to Port Canaveral & then from Port Canaveral to Orlando Airport. We chose them because we didn't want a big busload of people, with several stops & Travelynx promised a van with perhaps one other stop. They delivered on the type of vehicle, but that was it! They were 40 minutes late picking us up at our hotel. When I called after 20 minutes, they said the driver was on his way. When the driver showed up another 20 minutes later, he said he had just gotten the call to pick us up 5 minutes ago. Not OK. We paid more for the transfer than most of the other companies were charging, expecting to get better service for the extra money. Though the driver was very nice & we tipped him accordingly, I was not OK with the lateness of his arrival. The return trip to Orlando was no better. I had printed instructions on how to get the return shuttle and nowhere on there did it mention we had to go to a Kiosk to call the driver. We were directed by the printed instructions to go to the right and the shuttle dirver would be waiting for us. I walked up & down the line of shuttles several times, finally calling Travelynx after 20 minutes. We were told to just look at the shuttle area beacuse he was there. I looked again, mind you we are dragging 4 bags around with us during this fiasco, trying to get around hundreds of other people looking for shuttles. Again, no Travelynx van. FINALLY, a port information person noticed me & said I had to go to a Kiosk & ask for the Travelynx shuttle. After I did that, she got someone there. Now why wasn't that on the printed instructions or why didn't the person on the phone tell me that when I called? I was very UPSET after wasting another hour of my life trying te get a shuttle that I thought I had all arranged ahead of time. DO NOT USE THIS SERVICE!!!!!!!!!!! read more

Extremely happy with Travelynx service. There was a group of 8 of us - they took us from airport to hotel, hotel to cruise ship pier and pier back to airport. We waited about 15-20 minutes for them to arrive at the airport, very prompt at hotel and a big charter bus was waiting for us when we got off the ship. Very friendly drivers! They even called me the day before leaving for our trip to make sure they had everything set up correctly and it was still a go. They seemed very organized and I would Highly recommend them and would definitely use them again for shuttle service. read more

I just used this company three times during a two week Florida vacation in August 2013. Everything went as planned. They were on time all three times, drove us in a nice Mercedes SUV, the drivers were very friendly and loved their jobs... I spent a ton of time looking for a shuttle between Orlando Airport and Cocoa Beach, and I was not disappointed with Travelynx. I'll use them again. read more

My experience with Travelynx was top notch. I had service door to door. I took the shuttle from Cape Canaveral to the Orlando airport. The drivers were on time and courteous. I would recommend them. I made my reservation over the phone, received a timely email and prepaid. The pickup spot at the airport is easy to find and a safe place to wait. read more

I can tell they have their friends and employees writing phony reviews as they are now one of the worst in transportation companies, all talk and no action. Their promises are false and their service has fallen off the cliff. They used to be a quality organization, but not now. Two cases in a row where not only did they not come on time, but they totally forgot they were supposed to come at all. Then they only will schedule on the odd hour, so you have to wait at the airport for up to an extra hour. Rolling the dice for good customer service is not why I choose a company to do business with. You may get good service, but based on the reviews I've seen, you are taking a chance with alot of inconvenience. Even the phone staff are horrible now and put you on hold for long periods of time and lie to you as to when the shuttle will get there. I had been doing business with them for over 10 years and this is the worst they have ever been. Good-bye Travel Lynx! read more

Perfect both ways! Travelynx was included in a hotel/shuttle package we bought from GoPortCanveral. We stayed at a new hotel that cabbies couldn't seem to find. But, our shuttle driver had no problem finding it. He showed up early but didn't rush us at all. The van was new, clean and comfortable and we enjoyed a smooth, safe ride. Same experience on the way back. Absolutely no problem finding the shuttle stop after our cruise and we only waited a few minutes for other passengers to load up. Both drivers were mature fellas (maybe one was named Ray?) who knew the area well, were friendly and provided great local insights. When we have cruised out of Port Canaveral in the past we have always rented cars, but the small rental agencies and their shuttles in Port Canaveral are often a nightmare. I just didn't want to deal with it this time so we took our chance on a shuttle. I'm sold - we'll definitely use Travelynx next time! read more