Have travelled a bit in the past but haven't used any Travel Agent until now. Well, I wanted our 10…read moreday cruise to go smoothly. Called and spoke with Toby Littman (Sun City W Branch) who answered most of my questions for starters. She said that whenever I was ready she would help me with all the arrangements. I felt confident that Toby would do a great job so I called the next day and setup an appointment. Short time later we had selected our cruise, balcony room and drink package and told me being a veteran the cruise line would give me some ship credits. She also stepped up by telling me that my passports would need to be renewed before the cruise. She gave me all the information I need to complete online and as soon we got our new pictures the new passports would be ready within plenty of time for the cruise. These days it is hard to find people who truly enjoy their job and give great customer service. Toby does it all and thank her for making this cruise as painless as possible Thank you, John I. Surprise, AZ

We do not recommend Bon Voyage Travel for your future trips as we received half-true information &…read moreour agent in our opinion, grew tired of our questions as we had never been to Europe before & needed advice. The agent did arrange our trip with a tour company in Europe but we feel as soon as we paid our fee, her interest in us ended abruptly. Without even consulting us, she booked a connecting flight not knowing we'd have to literally RUN to our next gate as it was in a completely different terminal. She admitted to us she'd never been to that airport so how would she even know? We had to pay an extra $350 to get an earlier connector. She gave us false information concerning customs upon return to America. We received an email from her on the eve of our trip recommending we get all needed vaccinations. Shouldn't that have been done months prior? Needless to say, before we even left for Europe, we found a new agent/agency to use in all our future trips. 'Bon Voyage' is French for 'have a good trip' or 'safe journey'. So we say to this travel agency, just...Voyage.

I was looking to book a great vacation for my family and Jodine delivered! She helped book our…read morespring break vacation from point A to Z She genuinely cared about our needs and wants and help meet every detail we were looking for on our vacation. She is very knowledgeable, caring and honest. Definitely will be returning to her to book our future trips

Jodine assisted my mom and I in planning my sisters surprise 40th birthday trip. We knew we wanted…read moreto do tropical. Jodine took the time to ask us questions regarding our traveling/vacation likes, dislikes, needs and wants. She suggested the Beaches Resort in Turks and Caicos!!! :) She thoroughly walked us through every step of the process with complete ease...we were confident working with her. She explained the resort property, island, activities, etc so well it was as if we could see it..then we arrived...WOW...she was SPOT ON!!!! It was more than we imagined... (still daydreaming!!!!!) Jodine was nothing short of AMAZING to work with. She was always available when we had questions along the way. She was a MAJOR help in creating such a special and memorable trip...we couldn't have done it without her and can't thank her enough!!!! Our family will absolutely be seeing Jodine again....SOON!!!! We look forward to planning with her!!!

I recently booked my first cruise with LouAnn. What a great experience! She took the time to send…read moreus different packages and answered all questions we had at the time. After booking, Louann has kept in touch with updates and, because we are new to cruising, sent us a check list of things we might want to bring. Very organized and thoughtful.

From the owner: I'm your Viking Cruise Line and Holland America Specialist. Let me take care of all the details…read more Select your destination and I'll do the work! Need travel destination ideas? Tell us what you enjoy and we'll create a package tailored to you! Education & Certifications: * Hawaii Destination Specialist * Jamaican Travel Specialist * Certified Anguilla Travel Specialist * Disney College of Knowledge * Globus Travel Expert Program * Monograms Booking Expert * Avalon Cruise Specialist * Norwegian Cruise Line Freestyle Specialist * Puerto Rico Travel Expert - Master Graduate * Honduras Specialist - The Travel Agent Academy * Ecuador Specialist - The Travel Agent Academy * Peru Specialist - The Travel Agent Academy * Guatemala Specialist - The Travel Agent Academy * Central Europe Masters Certificate - The Travel Agent Academy

My mom booked a $15k trip with Ford's for a European river cruise. They wanted $3k to insure the…read moretrip which she declined because she has coverage through Allianz. She had a major accident 30+ days before departure and Viking would only give back 25%. I asked Ford's if they would escalate or give a credit for 12 months. Agent made one call in my presence and said nothing could be done. Why would anyone use a travel agency if there is no extra service when it's really needed? With the 25% and the Allianz refund my mom still loses over $6k. Will not let my mom use this agency going forward. Why would anyone? UPDATE: The owner called me personally to discuss. I said I would edit to clarify that Ford's received no compensation for the cancelled trip. It is Viking that retains the money my mother lost. There was still no offer of even a small credit towards future travel that would suggest a reason for booking through a travel agent vs finding your own deal on the web.

Love these guys! I had a problem with a reservation I made on my own (never again!) and they…read morebailed me out and even saved me money in the process! I'll never travel without Ford's again! Great locally owned business.

Wow! What an amazing trip! I connected to Phil just a few days prior to my departure to Australia…read more Phil took the time to speak to me very late in the evening to find out what we wanted to see and do in Australia during our stay. After a brief 45 min conversation, Phil created the most amazing itinerary for us....hotels, activities, flights and the all-important "Phil's Notes" to give us the insider tips while traveling. Phil listened to what we wanted and exceeded our expectations. We had an amazing mix of the standard must see things in Australia as well as some of the hidden gems off the beaten path. I very rarely use the services of a travel expert and book things on-line. As we made our way through Australia, it was more than apparent we placed our trust in someone who really loves his homeland and wanted to show it off in every way possible. That is where Phil's Notes came in handy. He directed to some amazing locations, helpful hints and added the extra special touches. People just KNEW who we were when we arrived. I can go on and on about the awesomeness! If you are considering a trip to Australia, I would highly recommend Phil's services. You will not be disappointed in the first-class accommodations!

From the owner: As Premier Aussie Specialists, we are proudly partnered with Tourism Australia, Down Under…read moreAnswers/Africa Answers, New Zealand Tourism and Fiji Tourism to offer you the best experiences our Signature Destinations have to offer!