1. Travelodge

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    North Ryde, NSW

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    Travelodge

    4.0 (1 review)

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    10 years ago

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    Stamford Grand North Ryde

    Stamford Grand North Ryde

    (1 review)

    $$$

    I stayed here for a few days to attend a wedding. Definitely did not give a good first impression…read more We went to check-in to our room (we had 2 bookings for 2 rooms), they only found one of the two bookings. They spent about 30 minutes looking for the other booking. Turns out it was a problem with the website we booked with. Anyways, after about 30 minutes of waiting around in the lobby, they just decided to send us to one of the rooms that we booked to wait instead. They told us that they would come up in 15 minutes to give us the keys to the other room. 45 minutes later...no one comes up. We call reception from the room phone, it somehow goes to another department and we had to be redirected ( aka the tags on the phone were wrong). They tell us they will come up shortly with the keys. Another 15 minutes later, we finally get the keys to the other room. A day later, the internet server dies. We call the reception and they say it will be fixed later that day. Later that day, it STILL is not fixed and then they tell us it will be fixed tomorrow. Tomorrow morning, it is still not fixed and they claim they are working on it. Later that night, it is FINALLY fixed. The facilities are pretty nice, rooms are quite spacious and I like how the office area is apart from the beds so one person can work while the other sleeps. They have a wide range of tv channels. Overall, the only issue I had with this hotel was the initial impression and the internet problem, otherwise, the rooms and other amenities are quite impressive.

    The Ranch Hotel - We can cater for large or small bookings in the Ranch bistro

    The Ranch Hotel

    (23 reviews)

    $$

    I cannot understand how this business operates given how poorly it is managed. If you are…read moreconsidering holding a function there, I strongly recommend looking elsewhere. The advertising was misleading about the services provided, and when issues arose (such as not letting us know when the desert would be served) staff deflected responsibility and accused me and my colleagues of lying. They were argumentative (and very cocky) and, even after five days, still can not provide a simple receipt. Amanda was particularly discourteous both in emails and over the phone. When I pointed out that she had made a mistake, she became argumentative on the phone and ultimately hung up. The manager was no better, questioning whether I had requested a receipt on the day. This is first of all completely lacking in professionalism and completely misses the point: customers should not have to repeatedly request a receipt--it should be provided as part of the transaction--especially after I had provided my email to the person in charge that day. The level of customer service and professionalism was extremely disappointing for a bill of over $1000.

    This pub was a bit of a hike from the local railway station, though it actually seemed to be one of…read morethe only pubs in the local area. Look, it wasn't too bad, though I did find it rather difficult to find the entrance. In fact, it seemed to have been built in favour of people with cars as opposed to people on foot. However, it did have a nice beer garden and a good selection of beers, so I guess I can't be too harsh on it.

    Travelodge - hotels - Updated October 2026

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