I booked a twin room at Uttoxeter for 1 night for 04/07/11. On arrival at about 9.50 pm I was informed that the beds had not been seperated, so I had to do this myself, I then had to chase up reception to get appropriate bedding and make up our own beds!! (this is after a 5 1/2 hour journey.)
I was unhappy with the cleanliness of the room it looked and felt grubby and shabby. The toilet did not flush properly and disgustingly still contained residue from the previous occupant. The room had been adapted for disabled use and as such had no lock on bathroom door and was situated right next to reception and the windows opened up on to the smoking area at the front of the building, so we were continuously disturbed by smokers' coming and goings and had to keep the window shut.
Neither of us slept a wink all night and could not even watch television due to interference on the screen. We were unable to make a morning drink because there was a brown slime in the kettle. Even though we did not have to continue our journey for over two hours, we couldn't get out of there quick enough and left well before 8 o'clock Tuesday morning.
I have travelled around the country extensively and have frequented many basic style accomendations, but this was by far the worse I have ever stayed at. In all honesty had I been travelling by road and not rail I would have slept in my car. This was an awful experience which cost me £65.00, and one I hope never to repeat. read more