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Quality Hotel

4.0 (3 reviews)

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Stoke On Trent Moat House - stoke on trent moat house dining

Stoke On Trent Moat House

(8 reviews)

££

I'd never stayed in Stoke before, it was the bride-to-be who had suggested it as a decent option…read morefor guests as it was not too far away from the wedding reception we were attending up the road at The Ashes. It's a sizeable hotel (with nearly 150 rooms) with all the ancillary facilities you'd expect: restaurant, gym, spa, conference rooms. A little dated on the exterior, but the interior was relatively modernised and it's a bit of a maze with the 'ground floor' facilities being located on multiple levels up and down staircases and lifts. Owned by the hotel chain Best Western, it's much more expensive than the average Premier Inn - a double room with breakfast included was £72, yet I didn't feel as though I was getting more quality. That being said, the parking was free and ample, staff were friendly, rooms were spotless, beds were comfortable and the breakfast options expansive and tasty. It was convenient for where we needed to be that evening but I'd prefer to stay somewhere equally as nice, but better value for money.

This facility has a very picturesque exterior, lobby, restauraunt, and bar. The rooms were budget…read morehotel quality and modestly furnished. You had to book the dinner in advance so no spontaneous decisions about that. Limited selections on the menu and the service was slow. The food was descent. I left my glasses on the table at dinner an the waitress ran them up to my room for me, which was a nice surprise. The front desk staff was also top notch and fetched me a European to UK power adapter as I had managed to forget mine. The gal even remembered my name when i returned it the next day. The bed was comfortable and I slept well. Breakfast was a buffet and somewhat average. Not good - not bad. Adequate for our needs. All in all, a good stay with adequate and clean facilities.

George Inn

George Inn

(1 review)

££

In September of 2006 I was visiting England with the purpose of attending the wedding of my friends…read moreAly and Helen. After a long train and car ride I found myself in a lovely village known as Eccleshall. The main part of the village is simply a intersection lined with small shops and homes. While I was standing there a absolutely beautiful 20's era Bentley drove by. Won't you know it was even green, my favorite color. While window shopping I came across a grand millennium clock. It had 4 faces with one pointed in each direction. It was slender and blue which made it stand out very well from the red brick buildings which lined the streets. I came to a window of what seemed to be a pet shop. In that window there was a big sign which read. 3 Chocolate Bitches, 3 Black Bitches, and 3 Black Dogs. Being American I chuckled a bit and moved on. I strolled across the street to the inn where I was staying. The George Inn is straight out of the past and very reminiscent of the Inn featured in the movie Three Weddings and a Funeral. It is a large white building with green trim. Window boxes filled with flowers hang just below the window ledges. A large sign indicated the restaurant side of this establishment. Lets go in shall we? When you step into The George you find a small reception desk where you check in and out. The staff are very friendly and extremely helpful with whatever needs you may have. Don't be afraid to ask, they don't mind where you come from, even America. Just through a doorway you will find the restaurant. I only had breakfast here but it is definitely worth a go. The full breakfast was very nice indeed. Two eggs over medium, toast, bacon, puddings, and coffee. The most civilized breakfast a mere man could ever wish for. Across from the restaurant you will find the pub. This room is from another time and if you haven't been in an old pub you will just have to see it to believe it. Tables are available for groups but I preferred sitting at the bar with my mates. Here the owner and brewer will present you with something very special. Slaters is his own label of brew and here it's whatever your pleasure since the available range is extensive. From Lager to Stout, Slater's has it all and the quality is fantastic. bring your mates and your thirst, it will be a top night guaranteed. The rooms are what are to be expected in a country inn. Nothing fancy but the comforts of home. It is very nice that my room had a window because I like some circulation while I sleep. The bed is comfortable but don't expect pillow top comfort. Their is a private bath in the room, did the shared bath thing once and it was unpleasant to say the least. There is a wardrobe for your clothes if you don't like living out of your suitcase. I have done so much traveling so I rarely unpack unless I am going to be staying in one place for a while. So if you read my review and find yourself in Eccleshall stop into The George and stay for a pint, or two, or three, or aww just forget it and check in and make a night of it then.

Hilton Garden Inn Stoke on Trent - Meeting Room

Hilton Garden Inn Stoke on Trent

(1 review)

I stayed at the Hilton Garden Inn Stoke on Trent during my recent trip to Stoke-On-Trent. The hotel…read moreis fairly new, opening in 2020 and is one of two properties in the Hilton family of hotels in the city, alongside a Doubletree nearby. The location is fairly good for the city centre, a short walk into the shops and bus station in Hanley. I would say the public transport in the city is atrocious, however, so I wouldn't rely on it if you are planning a trip here. Room rates do seem a little high for the quality of the hotel and for Stoke-On-Trent which is far from the best place to visit, I was lucky to find a cheaper room rate at a third-party booking site, after contacting Hilton under their Price Match Guarantee, they reduced my rate to the lower price with a further 25% discount, so it worked out a much more reasonable £76. Dining options within the hotel are poor - Breakfast stops serving at 10 am, even on a weekend which is far too early for my liking so I decided not to have Breakfast on this occasion. Room Service is also not offered 24-7, I was disappointed as I was unable to get any food in the evening, even though the room service menu does not mention a cut-off point at any time. Now the hotel wasn't overly busy, and I understand not having a full meal 24-7, but surely having some basic 24-7 options and notifying guests the hours of ordering food alongside the menu is a start? My room was fine - It looked pretty ordinary and very similar to any other Hilton Garden Inn property I've stayed in or at least the newer properties in the HGI brand including Manchester Old Trafford and Doncaster Racecourse. The TV was mounted to the wall and due to the bracket used, it made it very difficult to attach my fire stick, I managed to get the USB part in but the HDMI was inaccessible and I ended up giving up. The main issue for me was the lack of a desk or proper desk. The table on the far left side of the room, which included draws for the fridge and kettle could easily have been extended to give a proper desk. There was a mini sofa and coffee table, but it wouldn't have been suitable for working. Cleanliness inside the room was fine, although the sofa looked a little worse for wear up close and empty cups and trays of food were left in the corridors all day which was unpleasant. The thermostat in the room was vastly complicated, not only did it not pass 24 C, but it would be stuck on standby. I had to ask the front desk to fix this issue which they managed to do. I didn't feel truly recognised as a Gold Hilton Honors Member here, and I hope this isn't the sign of what's to come after recently losing my Diamond status. I had to remind the staff members multiple times of my status after they tried to charge me for the bottles of water and a late checkout which should be tier benefits. I do find the 11 am checkout far too early regardless, but I was granted until 2 pm on request. My room was very quiet, perhaps I got lucky as my room was situated on the top floor, at the end of the corridor. I did have some trouble sleeping though, the pillows were awful and had nothing to them and I ended up waking up with a sore neck. The staff seemed friendly enough, perhaps the issue with recognising Hilton Honors benefits was a training issue. They were very short-staffed throughout my stay, I had to wait ten minutes to retrieve my bags from Reception which I had stored there after checking out, as there was only one staff member on the desk. For a hotel that often charges between £120 and £140 per night, and no less than £80 per night, I'd expect a lot more, especially given the fact Stoke-On-Trent is far from an attractive place to visit. I think it is highly unlikely I would want to return to this hotel in the future. 2*

Quality Hotel - hotels - Updated May 2026

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