This is a relatively new addition in a former office block on St Philip's Square (front rooms get a…read moreview of the Cathedral). Location wise, it's around five minutes from New St or Snow Hill stations and very central. It's as close as you get to a leafy spot in central Birmingham. The reception is stripped down, with self check-in and an assistant to help. Breakfast and dinner are provided in the adjacent Beefeater (named "Bar & Block"). The rooms are pretty standard, but quite well soundproofed, and I didn't suffer from external noise or that from other rooms. Free wifi was perfectly adequate for email and messaging. The beds are very comfortable, though neither the 'soft' or standard 'hard' pillows quite do it for me. The problem for sleeping, however, was the noise of the heating/cooling unit fan - an irritating whine which meant I had to turn it off to go to sleep and then awoke at 4am too warm. There was also a peculiar, intermittent watery noise, which I presume was someone flushing or washing elsewhere in the building, though it may have been the air-conditioning. Breakfast was ok, a fairly standard buffet, though Europeans would bemoan the lack of cheese and cold meats. I returned from getting a second cup of coffee to find the waitress clearing away the toast I had just buttered, although she apologised and offered to get me another. So, ok for the price (£118 including breakfast on a weeknight) but not outstanding value given the imperfect sleep.

Premier Inn is considered to be a budget chain hotel. However, having stayed at several of their…read morehotels in the last year, I have to say that I'm most impressed. The website is clear, comprehensive and it's easy to compare several nearby hotels to choose the most suitable one. My family and I stayed at this Premier Inn in Birmingham city centre earlier this year to attend the All England Badminton finals at the National Indoor Arena. The hotel is perfectly located in the city centre, close to all the shops and restaurants but only 20 minute walk along a pedestrianised route from the NIA. There is some metered parking outside the hotel but for longer term parking, it's best to use one of the many public car parks nearby. We used the Brunel Street car park which is a 5 minute walk away and cost around £8 for 24 hours on a Sunday. Check in is a funny affair with self service machines to enter your details but with very eager staff hovering to help. This hotel is very well staffed with helpful people and I'm not really sure why they don't just use a traditional check in system. The rooms were big and like other Premier Inns I've stayed at, quite modern and updated. There was a problem with the shower door in one of the rooms but we were given a new room immediately. The beds were comfortable. There was a nice looking on-site restaurant but we chose to eat out. This hotel satisfied both the CTG (Chinese Thrift Gene) and the CQG (Chinese Quality Gene)!

Central location and good, clean room as you would expect from a Premier Inn. The rooms are on the…read moresmall side though. The entrance is around the back - through the White Horse car park adjoining where you can get breakfast and dinner. If you stay at the Premier Inn here, ask for a room roadside. Not intuitive, but much quieter than overlooking the entrance, pub car park and playground! We stayed here on a Saturday night, it was a bit rowdy outside but reasonable value at £84.

Really enjoyed our meal at the crown! Very generous with the portions. The service was incredible…read moreand the staff were so pleasant! I would recommend either the margarita pizza or the pork roast. Highly recommend and will definitely be returning.

We were really surprised by this place when we stayed here. From the outside it looked fantastic,…read morewith its low roof, and authentic black and white beams. Inside was still traditionally maintained but looked a little tired. The food in the italian restaurant next door was really tasty and surprisingly reasonably priced. The main bar area was quiet for a monday night, but there was a pianist in the corner and the atmosphere was really cosy, not to mention a good range of real ales that the barman informed me were all local. The room we stayed in was clean and tidy and the staff were all excellent, couldn't have asked for more.

A fabulous oldie worldie hotel and spa situated in lovely grounds. It's part of the Best Western…read morechain so I didn't have high hopes, but I was pleasantly surprised (yes I'm a snob!) The long driveway is impressive and passes right by some of the golf course holes so you can cruise on by and watch. The hotel is vast with plenty of function rooms, a bar, and cosy little rooms that are off the main corridors. This hotel was once a private house complete with servants, and you can picture some of the rooms being living areas etc. The grounds are beautiful and there are plenty of photo opportunities if you happen to have your wedding here. I came here to celebrate a wedding anniversary, and we had a private function room booked for about 30 of us. We pre ordered out food and a three course meal with wine on the table was only £20 - awesome! The food was ok - duck terrine to start, roast lamb with Yorkshire pudding and white chocolate and raspberry cheesecake. For some reason the cheesecake wasn't doing it for me, so I asked for the cheeseboard instead - a good move which went down well with a glass of red. The staff really looked after us, making sure we had everything we needed. Would I return again - yes I would!

Afternoon tea was very poor today. We have had many afternoon teas at Moore hall over the years,…read morespa days and overnight stays. I am sad to say that today was the last time we will be going to Moore hall. I have food allergies, not choices but real medical allergies. My first afternoon tea was handed to me ( I booked about 5 weeks in advance and stated my allergies clearly) it wasn't gluten free. I asked was she sure and she went back to check and apologised for giving me the wrong one. If I had eaten any of it I would have ended up in hospital. One of the sandwiches looked like it had pickle, I asked what was in it, the sandwich was taken away and brought back and told it was fig. I asked for a list of ingredients, the woman told me that I could eat it but I was too nervous to eat something without knowing exactly what was in it. She just wouldn't give me a list of ingredients. In the end the sandwich was just taken off me with nothing to replace it. Not a great start. About an hour in I asked could we have our prosecco....we also waited some time for milk and had to ask for it also. We had no apology for any of this at all. The woman serving us was frosty if I'm honest. I did explain to her that it wasn't just that I didn't like these food items that I had a genuine allergy. We moved into a side room in the bar area and had a bottle of prosecco (£36) we were settled in girls day having a lovely catch up. Barman comes in and says "I'm not going to throw you out, but I need a room for 15 people." It's a public space. We spent a lot of money £120 approx for afternoon tea, evening meal £80 and drinks £100. We will be looking for a new venue for our next get together that will look after us better. Such a shame we've always enjoyed ourselves on previous visits.

Stayed at this hotel for 3 nights and absolutely loved it. Had a very comfy and warm room which was…read morespotless. Breakfast was superb as were all the meals I had here. The staff were so friendly and super helpful giving me lots of tips on the best places to visit. Breathtaking views and walks. Simply a superb run hotel in a perfect location.

We went here one New Year's Eve for their Gala Dinner…read more The hotel is stunning, it's like steping back in time. The staff were extremely friendly and the service was faultless. The 7 course menu was fantastic. The guests at the dinner were a lot older than us, so we decided to boogy the night away back at home as not many people were up dancing! We're not sure what this is like normally for sunday dinner etc. but it hasn't put us off going back.

I stayed at the Norwood for a week while moving my daughter from New York to University. Right from…read morethe moment I made the reservation the hospitality at the Norwood was evident. The rooms were clean, the breakfast and service was excellent and the location and garden were perfect. Our hosts, Mark, Julie and Eloise never tired of answering our many questions. They provided a stress free environment for what could have been a very stressful week. They were very helpful and we considered the Norwood home base while we settled her in. We always looked forward to ending our day with great conversation at their in house bar while watching a game on their TV. Finding the Norwood made all the difference in our stay.

In a word: Outstanding! From the moment I arrived the personal, family friendly service from Mark,…read moreJulie, Eloise and the staff set the standard for others to emulate. I spent three weeks at the Norwood and thoroughly enjoyed my stay at the B&B. Breakfast each morning was great and my room was quite nice and spacious as well. Being I was working in the City Centre my commutee was about 25 minutes each way, so that would be the only caution. Northfield is a bit of a drive rom the City Center, but it's very close to Cadbury World, a must see!

Great family run hotel, service is second to none, the room we had an executive suite was great, 2…read morefloors with a bath with lights above down stairs super king size bed upstairs. Bluetooth surround sound throughout. Sunday evening menu was very good, wine reasonably priced. Spa is also very good with a great number of treatments, the gym pool sauna area again great & service is spot on. 1 down side is breakfast didn't live up to how good the meal was the night before.

Don't think I have ever bothered reviewing a hotel before. I only ever stay at them if it is for…read morebusiness travel and in most instances all i want is a comfortable bed and a desk. This hotel is right off the M6 and M6 toll so convenient access to get out of Cannock. The breakie is just up my street, simple English breakfast, only complaint the sausages being a bit over cooked and the fried egg could definitely be bigger. The scrambled eggs suck. Anyway the only reason i am writing this review was I wanted to stay occupied while another page loaded up because the INTERNET SUCKS!!!! Its 1230am and I have had to come to the lobby to get slightly better internet and it is still at a snail pace. Okay 3 minutes later page has loaded and I can finally get on with some work and some emails to explain my missed deadlines. Thank 'dial up phone line internet' which is surely what must be running here!

Newly refurbished bar and restaurant i had the dry masala fish chilli chicken curry and lamb keema…read more All the dishes were super especially the fish which was out of this world and well worth the visit. Drinks are all reasonably priced and the girl serving is also stunning.