Website has within some good amount of information to navigate through. Rental cancelled by the…read moreApollo last minute, but Aussie Campervans found us a replacement. Phew!

From the owner: Aussie Campervans in Brisbane provides different campervans, Motorhomes and 4WD which are designed…read morefor 2 to 6 persons with all home living comforts in best prices including discounts and special offers. Book a campervan or 4WD rental services to visit Australia tourist destinations.

I booked a car from Discover cars with Jucy car rental. I returned the sedan car at the Jucy…read moreBrisbane location. I was met with a representative who initially said that they'd do the audit later. I insisted she does the return audit now and she complied with some pushback. I was trying not to get into a situation of what I am now facing. At the end, she explicitly told me there were no additional fees to be expected.  I get an email an hour later with 3 images stating my car does not comply with their 17C clause (that the vehicle is not clean or tidy) and will be charging me $99 Aud. The photos consists of napkins on the seats and one plastic bag on the floor.  If I had been told that the vehicle was not returned to a satisfactory condition, I would have done what was necessary to remedy the situation.  I relied on their agent's word and feel that she lied/misled me about no additional fees. I had a rental earlier w Bargain Car Rental in Melbourne, I returned it in a similar condition, they audited the car on the spot w no pushback and had no complaints.

STAY AWAY FROM JUCY!!! Where do I start? The van drove poorly, the refrigerator rarely worked, the…read moreradio had missing buttons, all of the speakers were blown, the USB to the TV was broken preventing being able to play Videos through it. Four day's before we were suppose to return it we called to see if we could rent it for an extra day, returning it on a Monday instead of a Sunday. They said NO, because it was already reserved ( I feel sorry for whoever got it after us), however when I returned it and mentioned this to the person working at the office he told me " that's strange, were actually over stocked here right now", yes, their customer service sucks. Also, the drivers side chair stopped moving forward on the 3rd day into our trip which prevented us from being able to put the bed down behind it ( kind of the whole point of a camper van ). We called to see if we could get the chair fixed and they said their nearest office wasn't near and that they wouldn't be able to send someone to get it fixed until the next day or we could drive to a closer location to one of their offices. But, since they didn't let us extend our rental we didn't have time to wait, so we rented a motel room our final 2 nights. Oh yeah, they used scare tactics on ya to get you to buy more and more insurance, by the time I got screwed with all of the hidden fees I paid about $400 - $500 more than what I was originally quoted. STAY AWAY FROM JUCY!!!

I've just rent a Caravan for a camping trip all the way from the Gold Coast to Cairns Via Brisbane…read moreand have nothing to say but thank you to the guys at Global Caravan hire Brisbane Gold Coast. Excellent Service and great rates. For more information visit their website that I think is http://www.globalcaravanhire.com.au. Thanks

I was offered $150 refund NOT to publish this! (And sent a 'legal' document to stay silent)…read more Isn't that bribery? Hmmmm...... We expected a 'budget option' but not this bad....... The Smell Our van smelt so bad when we picked it up - like a discarded, wet, mildewy, moldy old mattress and got worse the first few days. After airing out the van and buying multiple closet camels, we discovered the source was the old water reservoir in the sink so once we drained that the smell finally disappeared. The fridge was also a smelly, moldy mess. Not only was it dirty but smelt of stale, rotten eggs and didn't work. We took out the freezer drawer so at least some cool air would flow into the fridge itself but not only did this make everything wet, it also continued to smell. Upon looking at the freezer drawer we also discovered the underside was covered in black mold. The Cockroaches On the first night we discovered the floor and cabinets covered in 3mm - 10mm cockroaches which scurried about the cabin and all over our food and belongings. After spraying everything with insect repellant they reduced, but not eliminated. The Leaks In heavy rain - not uncommon in Queensland as you may know and especially in April/May, water not only dripped from each of the upper windows that were closed, but dripped down covering shelves and belongings in water. Copious tissues were used to mop up what we could. Water was also leaking directly from the power sockets - not over them, OUT of them. We were also greeted with a puddle each in the front foot wells after overnight rain. The Exterior (Electrified when plugged in!) We affectionately named the van rusty in honour of the rust along every metal seam, every hinge and even after the barely legible number plate. The tailgate squeaked loudly on opening and the reversing mirror was brokeb, unable to be secured in the correct position and 100% useless for the intended safety measures. The exterior was generally dinted cracked and discoloured, with aged painted and decals. Every time we got into the van and accidentally touched the exposed metal on the door we got a nice, big zap - the whole van was electrified when plugged into power. OUCH! The back window, and only opening window to the main sleeping compartment of the van has seen its poor little handle glued on multiple times - the window is smeared with glue and silicone and when we went to try and open this window for some fresh air the handle almost came off in our hands. We ended up having to open this sliding window from the outside - great when it started raining in the night and we needed to exit our electrified van. The Interior Old, semi sticky adhesive marks throughout and the curtains not only smelled bad (I'm sensing a theme) but were tattered, torn and falling off the tracks constantly. Old tissues were shoved in bulkhead holes to stop rattles as well as for other possible leaks or pests and we were unsure if they had been used..... ewe. The passenger door armrest was so smashed and cracked that it pinched my skin on contact and resulted in bleeding elbow scrapes and a pretty uncomfortable ride for 10 days. We tried covering it up but the plastic was pretty sharp and would poke through. The steering column was caked with greasy filth, and dirt in and around most nooks and crannies.The front headliner fabric was stained with watermarks and more mildew was present on top of the passenger and driver side roofing. A huge watermark above the driver and even the seatbelts were covered in mould, marks and generally filthy. You can't smell these pictures thank goodness.

We rented a van from Cairns to Brisbane. We loved every…read moresecond of our travels, and even when the van broke down (hardly surprising given the mileage we did) the service was quick and efficient, and we were back on the road within a matter of hours. I'd definitely recommend to friends.