Website has within some good amount of information to navigate through. Rental cancelled by the…read moreApollo last minute, but Aussie Campervans found us a replacement. Phew!

From the owner: Aussie Campervans in Brisbane provides different campervans, Motorhomes and 4WD which are designed…read morefor 2 to 6 persons with all home living comforts in best prices including discounts and special offers. Book a campervan or 4WD rental services to visit Australia tourist destinations.

The location of the Brisbane site is ideal. They were helpful and willing to answer questions. The…read moretalk on the vehicle was brief, but self explanatory, and has a DVD which goes through all the issues or basic functions of the van. We had only one mechanical fault throughout the duration of the rental, this being to a loose Drew upon starting van, the mechanic was at the site within 10minutes of calling TA helpline, so obviously have extensive mechanic network. The only issues for feedback is toll roads. There was very little explained apart from if you incurr charges. Coming from somewhere where we don't pay tolls the system is hard, and a bit backward. More time should be explained as to what should be done to prepaying for tolls, and not this is what you do when you are fined and it's too late, but it's not our fault.

From the owner: As a proud and well established Australian & New Zealand campervan company, Travellers Autobarn…read more(est. 1993) is a 'one stop shop' for backpackers and budget travellers planning their self drive trip around Australia or simply up the coast in a campervan. We offer a range of campervans/campers and cars/station wagons rentals and sales with guaranteed buyback from 6 Australia wide locations: Sydney, Brisbane, Cairns, Darwin, Perth, Melbourne, Auckland & Christchurch.

I booked a car from Discover cars with Jucy car rental. I returned the sedan car at the Jucy…read moreBrisbane location. I was met with a representative who initially said that they'd do the audit later. I insisted she does the return audit now and she complied with some pushback. I was trying not to get into a situation of what I am now facing. At the end, she explicitly told me there were no additional fees to be expected.  I get an email an hour later with 3 images stating my car does not comply with their 17C clause (that the vehicle is not clean or tidy) and will be charging me $99 Aud. The photos consists of napkins on the seats and one plastic bag on the floor.  If I had been told that the vehicle was not returned to a satisfactory condition, I would have done what was necessary to remedy the situation.  I relied on their agent's word and feel that she lied/misled me about no additional fees. I had a rental earlier w Bargain Car Rental in Melbourne, I returned it in a similar condition, they audited the car on the spot w no pushback and had no complaints.

I booked a rental car in July 2019. I had arrived in Brisbane from Sydney and LAX. The pick-up van…read morewas really late. When I pointed this out to manager (he is white and wears shorts to work) he made racial slurs against me. So did his attending clerks. Not only did he cancel my booking and refused to rent me a car he did not even drop me back to airport but made me take a taxi costing AUD 30 to Brisbane airport. He said I could sit there till I die and he would not rent me a car.