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    Global Caravan Hire

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    JUCY Rentals - Brisbane - These napkins on the car seats caused them 99aud of labor to clean up the car!

    JUCY Rentals - Brisbane

    1.7(6 reviews)
    12.8 kmEagle Farm

    I booked a car from Discover cars with Jucy car rental. I returned the sedan car at the Jucy…read moreBrisbane location. I was met with a representative who initially said that they'd do the audit later. I insisted she does the return audit now and she complied with some pushback. I was trying not to get into a situation of what I am now facing. At the end, she explicitly told me there were no additional fees to be expected.  I get an email an hour later with 3 images stating my car does not comply with their 17C clause (that the vehicle is not clean or tidy) and will be charging me $99 Aud. The photos consists of napkins on the seats and one plastic bag on the floor.  If I had been told that the vehicle was not returned to a satisfactory condition, I would have done what was necessary to remedy the situation.  I relied on their agent's word and feel that she lied/misled me about no additional fees. I had a rental earlier w Bargain Car Rental in Melbourne, I returned it in a similar condition, they audited the car on the spot w no pushback and had no complaints.

    I booked a rental car in July 2019. I had arrived in Brisbane from Sydney and LAX. The pick-up van…read morewas really late. When I pointed this out to manager (he is white and wears shorts to work) he made racial slurs against me. So did his attending clerks. Not only did he cancel my booking and refused to rent me a car he did not even drop me back to airport but made me take a taxi costing AUD 30 to Brisbane airport. He said I could sit there till I die and he would not rent me a car.

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    JUCY Rentals - Brisbane
    JUCY Rentals - Brisbane

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    Global Caravan Hire - rvrental - Updated May 2026

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