1. Global Caravan Hire

0

Yeerongpilly, QLD

Cancel

Open app

Search

Global Caravan Hire

5.0 (1 review)
Closed • Closed

Global Caravan Hire Photos

Recommended Reviews - Global Caravan Hire

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Rod T.
0
20
7

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Verify this business for free

Get access to customer & competitor insights.

Verify this business

JUCY Rentals - Brisbane - These napkins on the car seats caused them 99aud of labor to clean up the car!

JUCY Rentals - Brisbane

1.7(6 reviews)
12.8 km•Eagle Farm

I booked a car from Discover cars with Jucy car rental. I returned the sedan car at the Jucy…read moreBrisbane location. I was met with a representative who initially said that they'd do the audit later. I insisted she does the return audit now and she complied with some pushback. I was trying not to get into a situation of what I am now facing. At the end, she explicitly told me there were no additional fees to be expected.  I get an email an hour later with 3 images stating my car does not comply with their 17C clause (that the vehicle is not clean or tidy) and will be charging me $99 Aud. The photos consists of napkins on the seats and one plastic bag on the floor.  If I had been told that the vehicle was not returned to a satisfactory condition, I would have done what was necessary to remedy the situation.  I relied on their agent's word and feel that she lied/misled me about no additional fees. I had a rental earlier w Bargain Car Rental in Melbourne, I returned it in a similar condition, they audited the car on the spot w no pushback and had no complaints.

STAY AWAY FROM JUCY!!! Where do I start? The van drove poorly, the refrigerator rarely worked, the…read moreradio had missing buttons, all of the speakers were blown, the USB to the TV was broken preventing being able to play Videos through it. Four day's before we were suppose to return it we called to see if we could rent it for an extra day, returning it on a Monday instead of a Sunday. They said NO, because it was already reserved ( I feel sorry for whoever got it after us), however when I returned it and mentioned this to the person working at the office he told me " that's strange, were actually over stocked here right now", yes, their customer service sucks. Also, the drivers side chair stopped moving forward on the 3rd day into our trip which prevented us from being able to put the bed down behind it ( kind of the whole point of a camper van ). We called to see if we could get the chair fixed and they said their nearest office wasn't near and that they wouldn't be able to send someone to get it fixed until the next day or we could drive to a closer location to one of their offices. But, since they didn't let us extend our rental we didn't have time to wait, so we rented a motel room our final 2 nights. Oh yeah, they used scare tactics on ya to get you to buy more and more insurance, by the time I got screwed with all of the hidden fees I paid about $400 - $500 more than what I was originally quoted. STAY AWAY FROM JUCY!!!

Photos
JUCY Rentals - Brisbane
JUCY Rentals - Brisbane

See all

Global Caravan Hire - rvrental - Updated October 2026

Loading...
Loading...
Loading...